2020 JEEP GLADIATOR Complaints
View complaints related to 2020 JEEP GLADIATOR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 470 complaints submitted for the 2020 JEEP GLADIATOR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 JEEP GLADIATOR- Lenore, WV
The instrument panel cluster went out. I have no access to check engine lights, warnings, gas information, mileage, tire pressure or any critical information I need to drive safely.
Source: NHTSA WEB SITE -
2020 JEEP GLADIATOR- San Anselmo, CA
this 2020 Jeep Gladiator has repeatedly experienced the infamous Jeep Gladiator "Death Wobble" related to front steering component defects/failures/poor design. It creates a very hazardous driving condition. The local dealer, Hilltop Jeep in Richmond, and Stellantis declined to make repairs and instead left us on our own to get the needed repairs done at a local Jeep 4x4 specialist shop and the repairs cost ~3000+ dollars. Stellantis has refused to pay for the needed repairs.
Source: NHTSA WEB SITE -
2020 JEEP GLADIATOR- San Anselmo, CA
the rear control arm welds have repeatedly broken on this 2020 jeep gladiator which creates a hazardous handling condition that may lead to a tragic accident. the local dealer, Hilltop Jeep in Richmond, CA and Stellantis Customer Service have passed the buck and said it isn't their responsibility and have referred us to a body shop to get the suspension repairs done. this seems like a manufacturing defect.
Source: NHTSA WEB SITE -
2020 JEEP GLADIATOR- San Anselmo, CA
The Instrument Panel Cluster has failed and is blank rendering the vehicle unsafe to drive as vital information is not being presented to the driver. Despite this Jeep Gladiator having been produced and sold in 2020, Stellantis Recall and Customer Service Departments are claiming that the VIN does not indicate there is Recall coverage despite the 2019-2024 NHTSA Safety Recall for this known failure. see: [XXX] The local dealer, Hilltop Jeep, in Richmond, CA has confirmed the failure of the Instrument Panel. Stellantis is not willing to remedy the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 JEEP GLADIATOR- Alamo, TX
almost had an accident do you to the Jeep 2020 gladiator going haywire steering wheel got hard like you had no power steering luckily I was going 45 miles an hour wipers went crazy the shifter went into parking luckily my wife my son and myself we're OK no accident had towed to my house replaced both batteries auxiliary and main battery still nothing replaced can bus it says it does not have connection with ECM
Source: NHTSA WEB SITE -
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2020 JEEP GLADIATOR- El Paso, TX
Driving at 40-65mph vehicle begins to shake violently, known as the death wobble. Extremely unsafe to be on the road. Transmission gets stuck in 3rd gear, hard shifts and does not respond when shifting to reverse. Mileage is 69110 but has been an issue since about 27000. Unfortunately I have no money to take to a mechanic. Very disappointed in Jeep will not be purchasing Jeeps in the near future.
Source: NHTSA WEB SITE -
2020 JEEP GLADIATOR- Durham, NY
The center gauge has gone out. It was flashing brightly as it went out. It shows: the speed, the battery voltage, tire pressure, gas remaining, mileage and all of the information from the computer that can be changed. The service department said they didn’t know what could be causing it. Perhaps wiring. I’ve checked fuses and wiring and the battery and can’t find any issues. The other two analog gauges work fine. I don’t know if it’s still ticking off the miles I drive. I assume it is? I’m getting no help and I saw that there was a recall but I’m not in it? Any help would be awesome.
Source: NHTSA WEB SITE -
2020 JEEP GLADIATOR- Kernersville, NC
Transmission failed to go into reverse. 2020 Gladiator Rubicon with 57k miles.Transmission had been pausing and then shifting into reverse with a clunk sound. Have taken to a Jeep service shop and they did not find any error codes and were not sure of the cause. Problem started getting worse in the past couple of days to where when try to put in reverse, it will not do anything. the "R" light flashes. Have to shift into drive and then back to reverse to get it to go into revers. However, this has stopped working to where to at times cannot get the transmission to go into revers. the transmission also shifts hard on the upshift from 3-4th gear at certain RPMs/speeds. when has issue of not being able to get into reverse yesterday, had to push the vehicle back while in nuetral in order to get it to where i could then put it in drive.In drive on the main road, it would not shift out of first gear, so had to park it and get a ride home. several hours later was able to get the vehicle home. it appears from looking online that a lot of people have had this exact same issue with the 8 speed auto transmission. the only solution it to replace the transmission which costs upwards of $6k. As many issues there are with this transmission, Jeep should have a recall to fix this issue instead of customers having to shell out thousands of $s. Needless to say, i will never buy another jeep product. JEEP=Junk Each and Every Piece!
Source: NHTSA WEB SITE -
2020 JEEP GLADIATOR- Aiken , SC
My instrument center cluster display went totally dark while I was driving . It scared me because I had no readouts of the gauges. I could have very easily had an accident.
Source: NHTSA WEB SITE -
2020 JEEP GLADIATOR- St George, UT
The digital instrument cluster on my 2020 Jeep Gladiator has been completely nonfunctional since late November 2024. This failure means I cannot see the odometer, digital speedometer, and all other vehicle status indicators displayed through the cluster. The problem has been confirmed by an authorized Jeep dealership, which has been unable to secure a replacement part due to a reported supply shortage. Jeep corporate has had this case escalated for months without resolution. As a result, I have been driving without these essential instruments for over 8 months, with no timeline provided and no workaround. In addition to the loss of fuel and mileage visibility (and potentially odometer functionality), I also cannot confirm whether the cruise control is active. This could cause potential safety risks during highway travel. There were no warning lights or error messages prior to the failure. The cluster simply went dark. The faulty component is still in the vehicle and available for inspection. Jeep is aware of the issue, and a case is currently open.
Source: NHTSA WEB SITE