2020 JEEP GLADIATOR Complaints

View complaints related to 2020 JEEP GLADIATOR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 470 complaints submitted for the 2020 JEEP GLADIATOR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 JEEP GLADIATOR
    - Jupiter, FL

    The contact owns a 2020 Jeep Gladiator. The contact stated that on several occasions while driving at various speeds, the transmission started slipping. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was then taken to an independent mechanic who diagnosed the vehicle and determined that the clutch assembly needed to be replaced. Additionally, two transmission mount bolts were missing, and one driveshaft bolt was fractured. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 18,624.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 JEEP GLADIATOR
    - Midwest City, OK

    While going 65-70 mph my gladiator shakes violently if I hit nearly a crack in the road. My jeep is stocked. No special tires or rims. No lift kit. Today I was going 55-60 mph on the highway and I don’t recall even hitting a bump and my car started to shake the worse it has ever shaken before. This definitely should classify as a recall and they should do something about this. This a serious safety concern. I have 36k miles on it. This issue started 16 months ago, while my vehicle had 20k miles.

    Source: NHTSA WEB SITE
  • 2020 JEEP GLADIATOR
    - Riverside, CA

    I was driving at about 5 MPH and about to go onto the Freeway on ramp in Riverside, California, when the sensor in my car went off and locked the brakes, causing the person behind me to rear-end me. This is not the first time this has happened with this vehicle. Luckily, I was not injured, however, this could have been a serious injury if I was traveling at a higher speed or under many other circumstances.

    Source: NHTSA WEB SITE
  • 2020 JEEP GLADIATOR
    - Granada hills, CA

    The car is wandering and there is no control over the steering. It feels as if the car is all over the place meaning I have to correct the steering constantly.

    Source: NHTSA WEB SITE
  • 2020 JEEP GLADIATOR
    - Cedar Point, NC

    The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 JEEP GLADIATOR
    - Napa, CA

    The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 JEEP GLADIATOR
    - Menifee , CA

    Water leaking inside vehicle from the rear window. I went online and discovered there are several people having issues with the same type of problem. I would hate for the humidity to cause electrical malfunctions causing an accident from water damage.

    Source: NHTSA WEB SITE
  • 2020 JEEP GLADIATOR
    - Oklahoma City, OK

    On Wednesday, March 9, 2023, my wife pulled down the passenger visor to put on make-up and noticed the part of the visor that pivots dropped out of its socket and the visor was just drooping down at that point. She had to push that visor part back into the socket to get it to stay somewhat. Now, every time she pulls down the visor it does the same thing. I've seen on this website (NHTSA) and the Gladiator Forum that this is a known and widespread safety issue that apparently Jeep has not decided to announce a recall on. When I went in for an oil change and tire rotation today, Thursday, March 10, 2023 at the David Stanley Dodge/Jeep dealership in Midwest City, OK and advised them of the problem with the visor, they stated I was out of warranty and that they could order me one for $330 with tax parts/labor. According to what I've read about the problems with the visors, perhaps a replacement for two visors would be in order, but that would cost $660. I advised the dealership that I didn't feel like I should have to pay for a replacement if the visor issue is a known defect. The dealership advised me that I could call the Jeep Help Line.

    Source: NHTSA WEB SITE
  • 2020 JEEP GLADIATOR
    - Palo Alto, CA

    The clutch has been slipping for a while. Over the last week the situation has become worse. Today the slippage resulted in failing to accelerate ended up in a stall while on the on ramp on a highway and narrowly escaped being rear ended by an 18 wheeler which barely managed to stop 2 feet behind. The clutch on this vehicle has been deffective since I bought it (I have driven a manual truck for 20 years and never had problems). FCA has issued a recall (software update for fire hazard) which has been completed on this vehicle but in my opinion fire is not the only danger for this defective clutch. Clutch slippage and stalling is also a hazard. When this incident happened, and tried to get more information I realized there is a second recall for the same exact issue which the "software update" was supposed to fix. When the incident happened earlier today, the clutch was extremely hot and while it did not catch fire it slipped and put me in a dangerous situation. All the while the software update did not do anything. I urge NHTSA to force FCA/Stellantis to replace the clucth on all affected vehicles, or reimburse customers who like myself will do so at their own cost.

    Source: NHTSA WEB SITE
  • 2020 JEEP GLADIATOR
    - Arvada, CO

    Defrost only blows from center vents. Wiper blades ice up and cause visibility issues

    Source: NHTSA WEB SITE