2020 JEEP GLADIATOR Complaints

The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Truck had very low power from day 1. Start/stop functionality mpcb short. Engine shacking and making noises. Engine burns oil. Trucks fuel economy is worse then a v12!I was getting 14 miles per gallon. The steering sucks it tilts to the right. Truck feels very unsafe to steer. The steering radius on ir is terrible. Trucks engine temperature goes up when is idling. Starter was staying on and hard to start. Engine would stall crossing the street. Engine stalled in the highway going 65 mph.it generated 10 check engine codes.the chassis of the truck is not completely welded trough. There is gaps all over it.over all the truck flimsy and unstable. The 4x4 was making noises. My oil would get black after 3k miles of driving it.If I was to leave truck on for it to get warm or cold any body could jump in and steal it, even if I have the keys. Truck started having issues at 7 k miles Ac didn’t blow very cold air. Hot air from outside will come in the pit. At last truck broke down it stalled in the middle of a intersection, or would not no into neutral to push it out of the road. I was trying to start it but the stater was very sluggish and after 3 times of me pushing on the start button it started smoking, when I saw this I panicked and trying to make it stop from starting but the starter kept going and going until it kept smoking after 5 minutes it stoped, I open the hood and it smelled like a electrical fire, I was going to call the fire department but it ceased smoking, so I stopped and somehow got it to a safe place. Truck didn’t want to start ever since. I never did any upgrades so that I would not void my warranty, I always did my oil changes and did my tire rotations. Never overloaded my truck or took it off-road. I never put a big trailer on it.I always washed it and took the best care of it as possible.mind you this all happened at 34 thousand miles and I am under new car warranty, even after all this I would still buy another Jeep gladiator

My Jeep Gladiator at high speeds drifts constantly from side to side. I just completed a 14 hour trip mostly at highway speeds and I was in fear of my life as the jeep CONSTANTLY drifted in my lane and into other lanes the entire trip. It is clear that the steering mechanism and how the car handles is very SUB PAR and will cause accidents. I am very concerned about going back on the road with this car and will NOT use this on long trips. I am completely exhausted from making adjustments with the wheel to keep me from running into other cars and trucks. I need to know what can be done to FIX this problem?

I was driving, accelerating into heavy traffic, and just about to go under an overpass (sunny day), when the Forward Collision System activated and hard-braked me to a stop, nearly causing an accident with the vehicle behind me. Although there was a car in front of me, it was not close and there was no danger of a collision (it was accelerating). Worse, no warnings came from the system until it started braking. This has happened several times, always in heavy traffic, and always on a underpass or lower bridge deck. I'm going to have to turn this system off, because I don't want to get rear-ended. My FCS is on the medium setting.

At any speed above 10 miles per hour, the steering feels really loose. Very dangerous at highway speeds where I am constantly having to correct my wandering vehicle in order to keep it in a lane. I only have 4500 miles on the truck and it has been like this since I purchased it. For an almost 60k vehicle, it handles like an 60’s model Ford with manual steering. The dead zone in the steering wheel is ridiculous for a vehicle from the 21st century. This vehicle will cause a crash if you are not careful with the over-correction.

IN MOTION; CHECK ENGINE LIGHT, SWAY AT DISCONNECT, SHIFTER, SPEED CONTROL, NO BUS, SERVICE AIRBAG, COOLING FAN BEGAN RACING, SHIFTED OUT OF DRIVE TO NEUTRAL , FUEL GAUGE MALFUNCTION READING EMPTY, RED LIGHT OVER TEMP GAUGE WENT ON , ERRATIC STEERING AND BRAKING ; VERY UNNERVING, WENT IN TO BE FIXED AND AFTER 2 1/2 WEEKS I RECEIVED IT BACK LAST TUESDAY APRIL 27TH, AND YESTERDAY MAY 1ST CHECK ENGINE LIGHT CAME BACK ON , THIS TIME WINDSHIELD WIPERS TURNED ON AND CAN'T TURN OFF , ABS LIGHT ON AGAIN.

ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/

THE VEHICLE RADIO WILL EXPERIENCE A VERY LOUD POPPING SOUND THROUGH THE BASE RADIO SPEAKERS AS IT APPEARS TO SHORT OUT WHILE AT START UP OR DRIVING. THIS IS VERY STARTLING AND DISTRACTING TO THE DRIVER AND MAY RESULT IN AN ACCIDENT. THE RADIO ALSO LOSES TIME OFTEN, THE VEHICLE HAS BEEN TO THE DEALERSHIP AT LEAST 13 TIMES FOR THIS. JEEP CARES ADVISED ME TO GET TSB ( TECHNICIAN SERVICE BULLETIN) # 08-015-21. THIS UPDATE WAS SUPPOSE TO FIX " EVERYTHING " THIS WAS NOT THE CASE. WHEN AT START UP THE RADIO WENT TO A BLACK SCREEN AND LOCKED UP FOR NEARLY A WEEK. THE NEXT WEEK IT BEGAN TO WORK AGAIN AND THEN WHILE BACKING OUT OF MY DRIVEWAY THE LOUD POP APPEARED AGAIN AS THE RADIO SHORTED OUT AS IT HAS BEEN. A VIDEO OF THE LOCKED UP RADIO AND INFORMATION WAS SENT TO JEEP CARES WHO DISMISSED THESE EVENTS SAYING TO JUST TAKE IT TO THE DEALERSHIP WHEN IT OCCURRES. THIS IS IMPOSSIBLE AS IT ONLY LAST ABOUT A MINUTE WHEN IT SHORTS OUT WITH THE STARTLING POP SOUND. JEEP HAS NOT BEEN ABLE TO FIX THESE BASE RADIOS SINCE 2018 AND NOW IN 2021 MY JEEP GLADIATOR IS STILL UNCHANGED, THE SUPPOSED TSB FIX HAS FIXED NOTHING. THE SUDDEN STARTLING LOUD SOUND HAS JARRED ME ENOUGH TO NEARLY GO OUT OF MY LANE WHILE ON THE HIGHWAY AS IT IS COMPARATIVELY LOUD AS A RIFLE BEING FIRED FROM THE SPEAKERS. PLEASE LOOK INTO THIS SAFETY CONCERN AS JEEP SEEMS TO BE IGNORING CUSTOMERS CONCERNS ON THIS ISSUE. THANK YOU FOR YOUR TIME.

I HIT A GUARDRAIL AT 70 MPH ON AN INTERSTATE WITH THE FRONT RIGHT BUMPER AND ROLLED THE VEHICLE WITHOUT ANY AIRBAGS DEPLOYING.

JEEP WONDERS TO THE LEFT OR TO THE RIGHT HAVING TO COORRECT THE STEERING WHEEL ALL THE TIME