2020 JEEP GLADIATOR Complaints

2020 JEEP GLADIATOR - RUBICON HAS SIGNIFICANT 'WANDERING' ISSUES. I'VE DRIVEN WRANGLERS FOR YEAR AND HAVE NEVER HAD STEERING ISSUES THIS APPARENT. THIS HAPPENS WHILE ABOVE 25 MPH AND CONTINUES THROUGH 60+MPH. SIGNIFICANTLY HAVING TO ADJUST STEERING THAT THROWS YOU ALL OVER THE ROAD. I CANNOT TAKE MY HANDS OFF THE WHEEL WITHOUT FEELING LIKE I AM GOING TO CRASH THE VEHICLE. I NOTED THE ISSUES THE DAY AFTER PURCHASE, SENT AN EMAIL TO THE DEALERSHIP SAYING I DIDN'T FEEL SAFE DRIVING WITH MY 6 MONTH OLD IN THE VEHICLE. MY WIFE ALSO COMMENTED AFTER HER FIRST DAY DRIVING IT AND ASKED ME 'WHAT IS WRONG WITH THE STEERING'. SHE ALSO FELT EXTREMELY UNSAFE DRIVING IT. JEEPS REPLY WAS ' WE ARE SORRY YOU REGRET YOUR PURCHASE, BUT THAT'S HOW JEEPS DRIVE'... AND DID NOT OFFER ME A SOLUTION. I ASKED TO BUY MY TRUCK BACK THAT I TRADED AND THEY SAID NO. VEHICLE IS ALL OVER THE ROAD, CONSISTENTLY HAVING TO OVERCORRECT STEERING. WENT TO JEEP FORUMS TO SEE IF OTHERS WERE HAVING THE SAME ISSUE AND APPARENTLY THIS IS A VERY APPARENT PROBLEM AND JEEP DOES NOT OFFER A FIX, TELLING PEOPLE TO REPLACE STOCK PARTS WITH STEERING STABILIZERS AND BRACKETS TO HELP STABILIZE THE RIDE. I AM NOT SPENDING $1000 ON AFTER MARKET PARTS AFTER SPENDING $60,000 ON A VEHICLE. JEEP REFUSED THERE IS AN ISSUE WITH THE VEHICLE, WHICH ARE COMPLAINTS THAT OTHERS HAVE HAD AS WELL. I CURRENTLY HAVE A CASE OPEN WITH FCA AND HOPEFULLY WILL HAVE A REMEDIATION SOON...

I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND NOTICED MY REAR LOCKER LIGHT ON MY DASH AND SWITCH. THIS SHOULD BE IMPOSSIBLE, I DO NOT HAVE A TAZER AND "FAT FINGERING" THE SWITCH IN 2H WOULD ONLY CAUSE A MESSAGE SAYING YOU MUST BE IN 4L. ANYWAY, I INSTINCTIVELY HIT THE ALL OFF BUTTON AND THE LIGHT STARTED TO FLASH. I HEADED FOR THE NEAREST OFF RAMP. WHEN I SLOWED DOWN, THE LIGHT WENT OFF. I ATTEMPTED TO TURN ON THE LOCKER, AND RECEIVED A MESSAGE ABOUT NEEDING TO BE IN 4L SEEMS LIKE A POTENTIAL SAFETY ISSUE IF ONE OR BOTH OF THE LOCKERS ENGAGE ON THEIR OWN WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEEDS.

BOUGHT A BEAUTIFUL HYDRO BLUE GLADIATOR ON 7/31/20, TOOK IT ON A SHORT TEST DRIVE AT LOWER SPEEDS AND FELT NORMAL TO DRIVE. 8/1/20 I NOTICED AT FREEWAY SPEEDS THAT STEERING REQUIRED CONSTANT CORRECTION AND LITERALLY LOOKED LIKE I WAS DRIVING DRUNK. THIS IS NOT ACCEPTABLE BEHAVIOR FOR ANY VEHICLE AND IT SEEMS AS MANY OTHER PEOPLE HAVE THIS SAME ISSUE. I'M WRITING THIS FOR DOCUMENTATION PURPOSES. VEHICLE CURRENTLY HAS 180 MILES.

LEASED BRAND NEW GLADIATOR. NOTICED AT SPEEDS ABOVE ~40MPH, VEHICLE WANDERS. THE STEERING FEELS VERY LOOSE, RESULTING IN NEEDING TO ACTIVELY STEER THE VEHICLE JUST TO KEEP IT GOING STRAIGHT (NOT AN ISSUE WITH ALIGNMENT). WHEN ANOTHER VEHICLES PASSES ME, IT PULLS ME TOWARDS THEIR LANE (LIKE WHEN A SEMI PASSES). TOOK IT IN TO DEALER 3 TIMES WITHIN A MONTH OF OWNING IT, WHO SAID IT'S SUPPOSED TO BE LIKE THIS DUE TO THE NEW ELECTRICAL STEERING. THIS PROBLEM IS ALL OVER THE INTERNET AND NEEDS TO BE FIXED. IT IS NOT SAFE.

STEERING LOOSE. SEVERAL DEGREES OF 'PLAY' IN STEERING WHEEL. VEHICLE WANDERS ON THE ROADWAY. CONDITION INCREASES AT HIGHWAY SPEED. VEHICLE WAS TAKEN TO DEALERSHIP, WAS CONFIRMED EVERYTHING WAS WITHIN SPEC, AND CONDITION STILL PERSISTS.

THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE DRIVING OUT OF THE DRIVEWAY . THERE WAS NO IMPACT OR TRAUMA . THE TRUCK IS BRAND NEW , 2 MOS OLD WITH 2,600 MILES ON IT . IT HAS NEVER BEEN DRIVEN OFF ROAD AND THE WINDSHIELD WAS NEVER IMPACTED BY ANY OBJECTS. I WAS DRIVING ~ 1 MILE PER HOUR , TURNING TO GO OUT OF MY DRIVEWAY .

A MONTH AFTER PURCHASING MY 2020 JEEP GLADIATOR OVERLAND I NOTICED HOW BOUNCY IT FELT ON THE ROAD AND WHEN TURNING RIGHT I FELT A GRINDING SOUND. THE JEEP HAS SPENT ALL ITS TIME COMMUTING TO AND FROM WORK ON THE HIGHWAY. I TOOK OFF THE RIGHT FRONT TIRE AND I NOTICED THAT THE SHOCK BRACKET THAT IS WELDED TO THE AXLE WAS COMPLETELY BROKEN OFF AND MAKING CONTACT WITH MY TIRE. UPON FURTHER INSPECTION I NOTICED IT WAS ONLY A LITTLE SPOT WELD THAT HELD THAT WHOLE THING TOGETHER. THE BROKEN SHOCK MOUNT WAS DANGLING AND TEARING THE INSIDE OF MY TIRE. I HAD IT TOWED TO THE DEALERSHIP AND THE EXPLANATION I RECEIVED FROM THE SERVICE DEPARTMENT WAS THAT THE ROBOT MISSED A LOT OF WELDS ON THE FRONT AXLE. IT HAS NOW BEEN A MONTH NOW AND MY JEEP IS STILL SITTING AND AWAITING PARTS. NOT MUCH SUPPORT FROM JEEP, JUST MAKING PAYMENTS ON A CAR I CAN'T DRIVE.

PICKED UP A NEW SPORT S GLADIATOR JUST BEFORE XMAS 2019. DURING INITIAL TEST DRIVES, I WAS EXPECTING SOME DEGREE OF SLOP IN THE STEERING, BUT DURING SUCH A LIMITED TIME, IT WAS NOT EVIDENT EXACTLY HOW BAD IT IS. BETWEEN 35-55 MPH, THIS VEHICLE IS ALMOST UNDRIVEABLE. THE SWAY FROM SIDE TO SIDE (NEEDING CONSTANT CORRECTION) IS BEYOND BELIEF. AT HIGHER SPEEDS, IT GETS LESS UNCONTROLLABLE, BUT I USUALLY DRIVE IT LOCALLY, AND IT'S TRULY TERRIFYING. ON FURTHER INVESTIGATION, IT APPEARS THIS IS A COMMON FEATURE ON ALMOST EVERY GLADIATOR, TO THE POINT THAT A COMPANY HAS DEVELOPED AND SELLS A $250 PART TO REDUCE THIS DEATH-SWAY. THE ISSUE IS THE STEERING BOX BEING BOLTED TO THE FRAME (WHICH FLEXES UNDER NORMAL USE) ALONG WITH A SUB-PAR ANTI-SWAY DAMPENER AND FACTORY-CALLIBRATED STEERING BOX, WHICH HS WAY TO MUCH PLAY (BUT CAN BE ADJUSTED). IN MY OPINION, THIS ISSUE IS GROUNDS FOR A RECALL IMMEDIATELY BEFORE PEOPLE GET KILLED. IT'S THAT DANGEROUS THAT I REFUSE TO DRIVE THE VEHICLE OVER ANY DISTANCES OTHER THAN TO MY LOCAL STORE. IT IS NOW BACK AT THE DEALERSHIP, AND THEY HAVE STATED THEY CANNOT MAKE ANY ADJUSTMENTS TO REMEDY THE SITUATION OR ADD THE SYNERGY ADAPTER WHICH RESOLVES THE ISSUE BECAUSE FIAT-CHRYSLER HAVE NOT ADMITTED THERE IS A PROBLEM AND THE NHTSA HASN'T FORCED THEM TO RESOLVE THIS. MY HOPE IS THAT SOMEONE DOESNT GET KILLED BEFORE THIS GETS RESOLVED - BUT WE ALL KNOW HOW THAT'S GOING TO GO....

JEEP WANDERS ALL OVER THE ROAD WITH VERY LITTLE STEERING PLAY IN THE WHEEL. IT DOES NOT MATTER IF YOU ARE GOING 40 OR 80MPH, IT WANDERS. MY WIFE DROVE IT THE OTHER DAY AND SAID SHE FELT LIKE EVERYONE WOULD THINK SHE WAS DRUNK. I TOOK THIS INTO THE DEALER TO HAVE IT CHECKED AND THEY SAID IT WAS WITHING MANUFACTURERS SPEC. ALL STEERING AND SUSPENSION COMPONENTS WERE TIGHT ACCORDING TO THEIR DIAGNOSIS. THEY DID NOT SEE AN ISSUE AND THIS WANDERING WAS NORMAL. IT IS ALMOST IMPOSSIBLE TO KEEP IT ON THE ROAD WITH GUSTY WINDS AT 60MPH. WE ALSO HAVE EXPERIENCED AN AC RELATED ISSUE WHERE THE AC WILL BE BLOWING COLD, THEN START TO SMELL A WARM MUSTY SMELL AND HEAT WILL BILLOW OUT FROM UNDER THE DASH ON BOTH DRIVERS AND PASSENGER FEET. OPENING UP THE GLOVEBOX SEEMS TO ALLOW THE HEAT TO POUR OUT AND THEN THE JEEP WILL RETURN TO NORMAL COMFORT COOLING. DOES NOT MATTER IF THE VEHICLE IS ON AC, AUTO AC OR RECICULATION. VERY NOTICEABLE WHEN DRIVING LONG TRIPS FOR SEVERAL HOURS. SPEED DOES NOT MATTER, BUT APPEARS TO HAPPEN MORE WHEN DRIVEN FOR SEVERAL HOURS.

VEHICLE WANDERS IN LANE FROM RIGHT TO LEFT. HARD TO MAINTAIN A STRAIGHT LINE. IF THE WIND IS BLOWING OR GUSTY, THE VEHICLE WILL DART FROM ONE SIDE OF LANE TO THE OTHER. DANGEROUS TO DRIVE. I THINK THERE IS SOMETHING WRONG WITH THE STEERING BOX. YOU CAN MOVE THE STEERING WHEEL FROM ABOUT 10:00 TO 1:00 AND THE STEERING TIRES WILL NOT MOVE.