2020 JEEP GLADIATOR Complaints

THIS IS THE SECOND TIME MY GLADIATOR HAS BEEN BACK FOR STEERING RELATED ISSUES. THE FIRST WAS DRIFTING TO THE RIGHT WHICH WAS CORRECTED BY ADJUSTING THE TOE (AT 412 MILES). TODAY I BROUGHT IT IN AGAIN BECAUSE AT HIGHWAY SPEED THE STEERING NEEDS CONSTANT CORRECTION TO STAY IN THE LANE. THE DEALER INDICATED THAT THE FRONT END ALIGNMENT WAS IN FACTORY SPECS BUT THE TIRES WERE A FEW POUNDS OVER SO PERHAPS THAT WAS THE PROBLEM. I ONLY GOT TO DRIVE ABOUT 55 MPH ON THE WAY HOME BUT THE PROBLEM STILL EXISTS. MY OLD 2009 WRANGLER UNLIMITED HAS NEVER HAD ANY SUCH STEERING ISSUES AND STILL TRACKS STRAIGHT AT 110K. THERE IS OBVIOUSLY A PROBLEM THAT MAYBE JEEP (FCA) HAS YET TO ACKNOWLEDGE BECAUSE THERE ARE NUMEROUS VIDEOS/BLOGS LISTING COMPLAINTS VERY SIMILAR TO MINE AND ALSO NUMEROUS COMPLAINTS FILED WITH THE NHTSA. A COMPANY, SYNERGY MFG, HAS COME UP WITH A NOVEL SOLUTION DUE TO DEMAND FOR A FIX SO APPARENTLY THERE IS A PROBLEM. *TR

THE CAR GOES INTO COMPLETE HALT UNDER BRIDGE WITH LOTS OF VIBRATION. IT REACTS BY PRESSING THE BRAKES. IT HAS CAUSED ME TO CRASH. *TR

THE ROOF LEAKS IN THE CENTER FRONT AND WILL UNEXPECTEDLY HIT THE DRIVER WITH WATER WHILE DRIVING. I WAS TOLD BY THE DEALER SERVICE MANAGER THAT ALL JEEPS LEAK AND THAT HE WOULD TRY TO FIX IT BUT IT WOULD LIKELY GET WORSE. IT IS A DANGEROUS EVENT TO GET HIT BY WATER WHILE DRIVING WITHOUT WARNING. THIS IS A NEW JEEP 2020 GLADIATOR. SINCE I AM TOLD IT CAN'T BE FIXED IT WOULD BE CONSIDERED A DANGEROUS FLAW. THEY HAVE OFFERED FOR ME TO DRIVE TO ANOTHER DEALER IN ANOTHER CITY TO ATTEMPT REPAIR. WITH WHAT I HAVE BEEN TOLD THAT SEEMS TO BE AN AVOIDANCE.

AROUND LATE FEBRUARY THE VEHICLE STARTED MAKING A NOISE FROM THE FRONT DRIVE SHAFT AREA. WE TOOK THE VEHICLE TO THE DEALER IN DENISON IOWA 3/4/20 AND THEY TOLD US THE FRONT DRIVE SHAFTS WERE DEFECTIVE AND THE PARTS ARE BACK ORDERED FRO 4-6 WEEKS. THEY TOLD US IT WAS SAFE TO DRIVE BUT AFTER THEY TOOK IT APART IT STARTED DOING IT MORE FREQUENTLY AND WHEN IT MADE THE NOISE IT PULLED HARD TO THE RIGHT AND SEEMED UNSAFE. WE CONTACTED FCA CUSTOMER ASSISTANCE AND THEY TOLD US THEY WOULD HAVE THEIR PARTS TEAM LOCATE THE REQUIRED PARTS. IT HAS NOW BEEN 41 DAYS AND THEY STILL DO NOT HAVE THE PARTS, AND THEY ARE TELLING US THEY DO NOT KNOW WHEN THEY WILL HAVE THE PARTS. THEY APPROVED RENTAL CAR BUT DUE TO THE EXPENSE WE RETURNED IT AFTER 1 MONTH. WE CAN ONLY GET THE MONEY WE HAVE PAID FOR THE RENTAL CAR AFTER OUR VEHICLE IS REPAIRED WHICH NOW SEEMS LIKE ANOTHER MONTH. WE COULD NOT AFFORD TO PAY OUR MONTHLY CAR PAYMENT PLUS THE RENTAL CHARGES. AT THIS POINT THE VEHICLE HAS BEEN SITTING IN OUR DRIVEWAY AND IS NOT SAFE TO DRIVE.

STEERING; SCARY TO DRIVE ON HWY. MANUAL TRANSMISSION FEELS LIKE IT GRINDS CLUTCH RELATED I THOUGHT THAT WAS NORMAL CAUSE IT WAS BRAND NEW AND NOT BROKEN IN. NOT SO PROBLEM STILL THERE. BACK UP CAMERA DOESN'T ALWAYS ENGAGE I WONDER IF THE MANUAL SHIFTING HAS ANY FLAWS. TOO MUCH CRAP FOR SUCH A HIGH PRICE. WHEN CAN I RETURN. LMK. *TR

I'VE HAD THE VEHICLE 3 DAYS. AT 40+ MPH, THE VEHICLE DRIFTS IN THE LANE. THERE SEEM TO BE A DEAD SPOT IN THE STEERING. DIDN'T NOTICE IT DURING THE TEST DRIVE, AS WE DIDN'T GO ON THE HIGHWAY AND GET OVERC40 FOR ANY LENGTH OF TIME. I DRIVE 25 MILES ONE WAY TO WORK, SO I NOTICED IT A LOT TODAY. THIS IS A $44,000 VEHICLE, IT SHOULD NOT DO THIS. I HAVE AN APPOINTMENT MONDAY AT 8 AM FOR THE RUNNING BOARDS, I WILL DEFINITELY BRING THIS UP.

WANDERING STEERING HAS BECOME DANGEROUS. STEERING IS EXTREMELY UNSTABLE AND CAR WANDERS. STEERING IS EXTREMELY DIFFICULT TO MAINTAIN STRAIGHT LINE. CAREFUL ATTENTION IS REQUIRED AS STEERING IS DIFFICULT TO MAINTAIN.

THE VEHICLE IS EQUIPPED WITH A FORWARD COLLISION WARNING SYSTEM THAT IS DESIGNED TO BOTH ALERT OF AN IMPENDING COLLISION AND APPLY BRAKES, IF NECESSARY. THE SYSTEM CAN BE SET TO: OFF, ALERT ONLY OR ALERT W/ EMERGENCY BRAKING. THE SYSTEM DOES NOT WORK PROPERLY. IN FACT, IT WORKS SO IN FREQUENTLY THAT I TOOK IT BACK TO THE DEALER. THEY EVALUATED IT FOR 3 DAYS AND FOUND NOTHING DIAGNOSTICALLY WRONG. THE FACTS THAT I CAN CONFIRM ARE AS FOLLOWS: OCCASIONALLY THE ALERT WARNING SOUND WILL CHIME BUT THE BRAKES DO NOT ACTIVATE. I HAVE BEEN UNABLE TO ASCERTAIN WHAT CONDITIONS ALLOW THE SYSTEM TO ACTUALLY ACTIVATE AND WORK PROPERLY. FOR EXAMPLE, I HAVE HAD THE ALERT CHIME WHEN ANOTHER VEHICLE WAS MAKING A RIGHT TURN IN FRONT OF ME BUT DURING THAT SAME DRIVE, WHEN A SECOND VEHICLE MAKES A SIMILAR RIGHT TURN, THE SYSTEM DOES NOT ALERT ME.

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, OIL LEAKED FROM THE VEHICLE AND LEFT A PUDDLE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO HILLTOP CHRYSLER JEEP DODGE RAM LOCATED AT (3291 AUTO PLAZA DRIVE, RICHMOND, CA 94806 (510) 243-6100) WHERE THE OIL PAN GASKET WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600. THE VIN WAS NOT AVAILABLE.

I BOUGHT A BRAND NEW 2020 GLADIATOR NOT EVEN A MONTH OLD, 6 SPEED MANUAL. VEHICLE STARTED SMOKING PROFUSELY AND WAS EXPECTING A FIRE, LUCKILY ONLY BURNT CLUTCH SMELL. CONCERNED ABOUT DRIVING IT AND ITS BRAND NEW. THE TRUCK CAN EITHER START ON FIRE OR EXPLODE! THIS IS BASICALLY A ROLLING TICKING TIME BOMB. IT'S IN AT THE DEALERSHIP NOW WITH STILL NO REMEDY. FCA SHOULD BUY THIS BACK FROM ME. W12 RECALL PRESSURE PLATE IS ONLY A GUESS AND FRANKLY ITS [XXX]. THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED WITH A MORE ROBUST AND RUGGED SOLUTION THAT MATCHES JEEPS BRAND. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).