2020 JEEP GLADIATOR Complaints

I NOW HAVE OVER 5,000 MILES ON MY NEW JEEP JT. SINCE DAY ONE THE STEERING HAS BEEN SO SLOPPY ABOVE 10MPH THAT I OFTEN WANDER OUT OF MY LANE. THE DEALER SAID THAT THIS WAS A "JEEP THING" AND GET USED TO IT. I CURRENTLY OWN 9 JEEPS, THE OLDEST BEING A 1967 KAISER. THIS IS NOT A "JEEP THING". ALL OF MY OTHER JEEPS DRIVE NORMALLY. THE DEALER DID SAY THAT THE NEW ELECTRIC POWER STEERING PUMP WAS PROBLEMATIC AND THAT A $600 BETTER STEERING STABILIZER MIGHT HELP. I ALSO OWN 47 VINTAGE MILITARY VEHICLES AND NOT ONE OF THEM STEERS AS POORLY AS THIS NEW JEEP GLADIATOR. JEEP IS NOT GOING TO FIX THIS UNTIL PEOPLE DIE.

THE STEERING HAS A VERY EXCESSIVE AMOUNT OF "PLAY" IN IT. WHERE WHILE DRIVING THERE SEEMS TO BE A DEAD SPOT OR LACK OF STEERING RESPONSE TO MOVING THE STEERING WHEEL. ESPECIALLY NOTICEABLE ON THE HIGHWAY AND WHILE TOWING. THE VEHICLE WANDERS BACK AND FORTH ACROSS THE LANE. CAN BECOME DANGEROUS AT TIMES.

THE GLADIATOR IS PULLING TO THE RIGHT MORE THAN IT SHOULD WHEN DRIVING ON THE HIGHWAY. DROVE ANOTHER ONE AND IT DOES THE SAME. THE DEALERSHIP TRIED TO RESOLVE THE ISSUE BUT CANNOT FIX IT. CHRYSLER SAID THEY CANNOT FIX IT AT THIS TIME AND IS AWARE OF THE ISSUE.

WHEN OPENING AND CLOSING THE DRIVER AND PASSENGER SIDE DOORS, THERE IS A NOTICEABLE CLICKING SOUND. I HAVE SINCE BECOME AWARE THAT THE ALUMINUM EXTERIOR OF THE DOOR IS PEELING AWAY FROM THE STEEL STRUCTURE INSIDE OF THE DOOR RESULTING IN THIS CLICKING SOUND DUE TO THE FLEXING OF THE DOOR.

2020 GLADIATOR PURCHASED AUGUST 30. HAVE BEEN TO THE DEALER EVERY WEEK SINCE TO DISCUSS STEERING FREE PLAY AND WANDERING ON THE ROAD. I WAS TOLD IT WAS MANUALLY ADJUSTED AND ALIGNED AND THAT IS ALL THEY CAN DO. THEN TOLD, WHEN I ASKED FOR DOCUMENTATION/SERVICE RECORDS (WHICH TOOK 7 WEEKS TO GET) THEY SAID NOTHING WAS DONE BECAUSE FCA HAS NOT GIVEN THEM ANY INFORMATION. TRIED ANOTHER DEALER. THEY AGREE, STEERING IS LOOSE, BUT HAVE NO TSB FROM FCA SO THERE IS NOTHING THEY CAN DO. THIS WILL BE VERY TRICKY TO DRIVE ON SLIPPERY MICHIGAN ROADS. THIS IS UNACCEPTABLE IN A NEW JEEP OR ANY NEW PRODUCT.

VEHICLE HAS EXCESSIVE PLAY IN STEERING AND CONSTANTLY WONDERS ON THE ROAD. EXCESSIVE PLAY IS EXHAUSTING WHILE TAKING LONG TRIPS AS IT REQUIRES CONSTANT ADJUSTMENT ON THE ROAD TO CORRECT. CONTACTED DEALER, JIMMY BRITT CHRYSLER DODGE JEEP IN DUBLIN GEORGIA AND WAS TOLD "JEEPS DO THAT YOU HAVE TO GET FAMILIAR WITH IT". I HAVE HAD MANY VEHICLES IN MY LIFETIME AND NONE HAVE BEEN THIS HARD TO KEEP ON THE ROAD. THIS HAPPENS IN THE CITY AS WELL AS THE HIGHWAY..

THE STEERING BOX HAS AN UNACCEPTABLE AMOUNT OF PLAY ACCORDING TO 49 CFR 570.60 - STEERING SYSTEM. IT HAS MORE THAN 2 INCHES (1 TO EACH SIDE) OF PLAY AND REQUIRES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE GOING STRAIGHT. FCA HAS REVISED THE STEERING BOX 5 TIMES SO FAR AND IS ATTEMPTING TO MASK IT WITH A STEERING DAMPER WHICH DOES NOT DO ANYTHING FOR THE LASH BEING OUT OF SPEC FOR THE VEHICLE.

DRIVING ON INTERSTATE 70 WITH APPROX SPEED OF 65. CAUGHT ON FIRE. FLAMES AND LOTS OF SMOKE COMING FROM UNDER JEEP. SMOKE ENTERED CAB. WHAT I THINK IS TRANSMISSION FLUID LEFT TRAIL ON INTERSTATE. I HAVE PHOTO.*DT*JB*DT *JS

I HAVE OWNED THIS TRUCK 3 WEEKS NOW AND ABOUT 1,000 MILES. THE ISSUE I HAVE US WITH THE STEERING AT HIGHWAY SPEEDS ESPECIALLY. I HAVE NEVER DRIVEN A MODERN DAY VEHICLE WITH THIS MUCH STEERING PLAY. THIS PAST WEEKEND I TOOK A MOSTLY HIGHWAY TRIP AND IT WAS MENTALLY EXHAUSTING TO HAVE TO WORK THE STEERING WHEEL CONSTANTLY BACK AND FORTH WITH ABOUT 2" OFF PLAY BEFORE IT MOVED THE WHEELS. I CALLED THE DEALERSHIP AND THEY SAID IT WAS A "JEEP THING " AND I WOULD GET USE TO IT. BUT I HAVE OWNED 2 WRANGLERS AND CURRENTLY HAVE A GRAND CHEROKEE AS WELL AND THIS IS MOST CERTAINLY NOT A JEEP THING. I DON'T KNOW WHAT THE ANSWER IS BUT THIS IS DEFINITELY A SAFETY HAZARD WHEN YOU HAVE TO CONSTANTLY BE WORKING THE WHEEL WHEN DRIVING AT HIGHWAY SPEEDS. NO JOKE MY GRANDFATHER'S 1950 CHEVROLET TRUCK HAD LESS SLOP IN THE WHEEL. I REALLY THINK THIS NEEDS TO BE LOOKED INTO BECAUSE HAVING TO WORK TO WHEEL CONSTANTLY COULD CAUSE YOU TO OVERCORRECT AND CRASH.

WHILE DRIVING FOR ABOUT AN HOUR DOESN'T MATTER WHAT SPEED IT IS ALL OF THE SUDDEN THERE IS HOT AIR COMING IN FROM THE FRONT FEET SPACE BY THE PEDALS, YOU CAN FEEL IT IN PASSENGER SIDE ALSO. ( AC IS ON AND BLOWING COLD AIR AND THE RECIRCULATE BUTTON IS ON) UPPER VENT BLOW COLD AIR WHILE THIS HAPPENS. I HAD TAKEN IT TO DEALERSHIP TO TAKE A LOOK AT IT BUT THE COMPUTER DOESN'T SHOW ANYTHING SO IT HAS NOT BEEN FIXED. IN ALL THE YEARS I HAVE OWN A OTHER VEHICLES I HAD NEVER EXPERIENCED ANYTHING LIKE THIS SO THIS IS NOT NORMAL AND VERY UNCOMFORTABLE WHEN YOU ARE WEARING OPEN TOE SHOES. I ASKED DEALERSHIP TO DRIVE IT SO THEY CAN EXPERIENCE SO THEY WILL TAKE A LOOK AT IT AGAIN WHEN THE OTHER RECALL PART COMES IN. I NOTICE IT SINCE THE FIRST WEEK I TOOK OWNERSHIP.