2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- ALEXANDRIA, VA
THE HEADREST ON THE DRIVER SEAT DEPLOYED WHILE THE CAR WAS STOPPED IN PARK AND NOT IN AN ACCIDENT/COLLISION. WHEN ATTEMPTING TO REST THE HEADREST IT WAS CLEAR THAT THE PLASTIC PART THAT KEEPS THE HEADREST FROM DEPLOYING WAS BROKEN.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- HOUSTON, TX
PASSENGER HEADREST DEPLOYED (VIOLENTLY AND LOUDLY SPRUNG FORWARD FROM ITS BACKING) DURING SLOW SPEED NEIGHBORHOOD DRIVING FOR NO REASON. THIS COULD HAVE CAUSED SIGNIFICANT HARM TO A PASSENGER'S HEAD/NECK HAD SOMEONE BEEN SITTING IN THE SEAT. THE DEPLOYMENT ITSELF WAS SO LOUD THAT IT SCARED AND DISTRACTED THE DRIVER AND COULD HAVE CAUSED AN ACCIDENT.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- COLFAX, CA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE TIMES FOR AN UNKNOWN EMISSIONS RECALL. THE CONTACT STATED THAT THE VEHICLE HAD TO WARM UP FOR TEN MINUTES BEFORE PULLING OUT AND ACCELERATING INTO TRAFFIC. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE THROTTLE RESPONSE BEING DELAYED WHEN ATTEMPTING TO ACCELERATE. AUBURN CHRYSLER DODGE JEEP RAM (1901 GRASS VALLEY HWY, AUBURN, CA 95603, 888-268-8026) STATED THAT THE VEHICLE PERFORMED LIKE OTHER VEHICLES THAT NEEDED THE EMISSIONS REFLASHED; HOWEVER, THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT BELIEVED THAT THE FAILURE OCCURRED AFTER THE EMISSIONS RECALL REPAIR WAS PERFORMED. THE FAILURE MILEAGE WAS 65,182. THE VIN WAS INVALID.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- CHICAGO, IL
MY VEHICLE CAUGHT FIRE AFTER SITTING FOR 2.5 HOURS AND WAS COMPLETELY DAMAGED. THE FRONT END WAS COMPLETELY DAMAGED AS THE PICTURES WILL SHOW. INTERIOR WAS DAMAGED
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- RICHARDSON, TX
SERVICE SHIFTER. RED DASH WARNING THAT STATES "SERVICE SHIFTER" COMES ON AT RANDOM TIMES DURING VEHICLE OPERATION, WHILE MOVING SLOWLY IN THE DRIVEWAY AT HIGHWAY SPEEDS, WHILE BACKING AND MOVING FORWARD. NO RHYME OR REASON AS TO WHAT WILL TRIGGER THE WARNING. HAS BEEN OCCURING FOR SEVERAL MONTHS NOW.
Source: NHTSA WEB SITE -
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2014 JEEP GRAND CHEROKEE- TROY, NY
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. MALFUNCTION INDICATOR WARNING HAD DISPLAYED VEHICLE WOULD NOT PROPERLY ACCELERATE FAULTY ENGINE CYLINDER HEAD THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD HESITATE TO ACCELERATE AND WHILE IDLING THE FRONT END OF THE VEHICLE WOULD VIBRATE. DURING THE FAILURE THE 'MALFUNCTION INDICATOR' SENSOR LIGHT HAD DISPLAYED. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CYLINDER HEAD WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- PHOENIX, AZ
HAD THE ECODIESEL AEM RECALL DONE, THE DRIVABILITY OF THE VEHICLE WITH THE TURBO LAG CAN BE DANGEROUS AT TIMES, THE LAG CAN BE SEVERAL SECONDS, AND WHEN MERGING WITH TRAFFIC ENTERING TRAFFIC YOU HAVE NO IDEA WHEN IT COMES AND GOES.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- SOUTH BEND, IN
AFTER FCA ISSUED RECALL AND REQUIRED UPDATE DONE, DANGEROUS DRIVING CONDITIONS EXIST. THE UPDATE IS REFERRED TO AS THE V08 AEM UPDATE. AFTER UPDATE DONE SUV BECAME DANGEROUSLY SLUGGISH. WHEN TRYING TO ACCELERATE TO MERGE INTO TRAFFIC, POWER IS DANGEROUSLY LOW. THIS PUTTING THE DRIVERS AND PASSENGERS IN DANGER WHEN EXPECTING SUV TO PERFORM AS PRE UPDATE. SUV ALSO BEGAN TO LURCH FORWARD WHEN COMING TO A STOP, WHICH IF NOT PAYING ATTENTION COULD CAUSE AN ACCIDENT TO OCCUR. IN ADDITION SUV NOW SHIFTS VERY HARD, WHICH DOESN'T PURPOSE ANY SAFETY ISSUE, BUT DOES MAKE THE SUV UNCOMFORTABLE TO DRIVE.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- BRICK, NJ
WHILE DRIVING, THE DRIVERS SIDE HEAD REST WAS ACTIVATED CAUSING THE ACTIVE HEAD RESTRAIN TO BE DEPLOYED.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- HARVEY, PA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD KNOCKING AND BANGING SOUNDS COMING FROM THE ENGINE WITHOUT WARNING. THE CHECK ENGINE WARNING INDICATOR EVENTUALLY ILLUMINATED AFTER THE FAILURE PERSISTED FOR SOME TIME. THE CONTACT DROVE THE VEHICLE TO PORT JERVIS CHRYSLER JEEP DODGE (131 KINGSTON AVE, PORT JERVIS, NY 12771, 845-856-6211) WHERE THE TRANSFER CASE WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE TRANSMISSION WAS ULTIMATELY REPLACED TWICE BY AN INDEPENDENT MECHANIC. ALSO, AS THE CONTACT WAS CLOSING THE REAR HATCH, THE CONTACT NOTICED SMOKE COMING FROM BOTH LICENSE PLATE BULBS. THE CONTACT IMMEDIATELY SHUT OFF THE VEHICLE AND REMOVED THE BULBS FROM THEIR SOCKETS. THE CONTACT CALLED AN UNKNOWN DEALER TO HAVE THE BULBS REPLACED AND WAS GIVEN A QUOTE OF $250 PER BULB. THE LIGHT BULBS HAD NOT BEEN REPLACED. ALSO, WHEN THE CONTACT ACTIVATED THE CRUISE CONTROL, THE CRUISE CONTROL CONTINUED TO FUNCTION EVEN WHEN IT WAS ATTEMPTED TO BE DISENGAGED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER TO DISENGAGE THE CRUISE CONTROL. THE CONTACT ALSO EXPERIENCED SEVERAL OTHER FAILURES WITH THE VEHICLE, INCLUDING OTHER ELECTRICAL, ENGINE, AND SUSPENSION FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THERE WAS ONE RECALL ON THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE