2014 JEEP GRAND CHEROKEE Complaints

I TOOK MY VEHICLE TO THE DEALER FOR SERVICE AND TO ALLOW THEM TO PERFORM A RECALL TO THE EMISSIONS SYSTEM PER THE NOTICE I RECEIVED. I PICKED UP THE VEHICLE AND WENT TO PULL OUT INTO TRAFFIC AND DESPITE LEAVING PLENTY OF ROOM TO ACCELERATE, THE VEHICLE TOOK A VERY LONG TIME TO MOVE OVER 15 MPH DESPITE PRESSING THE PEDAL HARDER. I ENDED UP IMPEDING TRAFFIC AS IT TOOK SO LONG TO GET MOVING. THIS SLOW RESPONSE CONTINUED FOR THE FIRST 15-20 MINUTES AND IMPROVED SOME, BUT NOT TO NORMAL OPERATION. IT WAS ALREADY LATE IN THE DAY, SO I THOUGHT I WOULD RETURN TO THE DEALER THE NEXT DAY TO SEE WHAT THE PROBLEM WAS. THE NEXT MORNING, THE VEHICLE AGAIN HAS VERY LONG DELAYS FROM THE TIME YOU DEPRESS THE ACCELERATOR AND THE TIME IT ACTUALLY MOVES. IT AGAIN IMPROVED ONCE IT WARMED UP, BUT STILL FEELS LIKE IT IS STARTING IN 2ND GEAR AND HAS AN UNACCEPTABLY LONG DELAY BEFORE IT MOVES FROM A STOP. I FEEL THAT THIS IS A SAFETY ISSUE AS THE VEHICLE NOW CANNOT MERGE INTO TRAFFIC WITHIN A REASONABLE AMOUNT OF TIME. IN ADDITION, THE EXHAUST SEEMS TO HAVE BEEN REGENERATING THE DPF MULTIPLE TIMES AS YOU CAN SMELL THE ODOR AND FEEL THE HEAT IN THE FLOOR OF THE VEHICLE. I AM CONCERNED THAT IT MAY BE OVERHEATING THE EXHAUST WHICH COULD POSE A FIRE RISK, AS WELL AS THE LACK OF PEDAL RESPONSE WHICH COULD CAUSE A COLLISION IF IT UNEXPECTEDLY LOSES POWER UPON PULLING ACROSS TRAFFIC. I HAVE A MESSAGE TO THE DEALER, BUT HAVE CHECKED THE RECALL RELATED FORUMS AND HAVE FOUND THAT THIS IS A KNOWN ISSUE WITH THIS UPDATE, AND THAT FCA HAS NO KNOWN FIX. THE RECALL LETTER STATED THAT THERE WOULD BE NO DRIVEABILITY IMPACT DUE TO THE AEM UPDATE AND NO SIGNIFICANT IMPACT ON FUEL ECONOMY. THIS SUPPOSED EPA EMISSIONS RECALL HAS MADE MY VEHICLE UNSAFE AND INCREASED THE AMOUNT OF FUEL CONSUMED.

BUBBLING OF PAINT IN MULTIPLE LOCATIONS ON THE FRONT RIM OF HOOD. JEEP WILL NOT COVER SINCE JUST OUT OF 5 YEAR WARRANTY, HOWEVER IT IS A KNOWN ISSUE. *DT *TR

DEALER TOLD ME I HAVE A SLOW POWER STEERING LEAK WITH RACK AND PINION STEERING. SEEMS TO BE A COMMON ISSUE WITH THIS MODEL AND YEAR VEHICLE THAT HAS POTENTIAL SAFETY IMPACTS FOR POTENTIAL FIRE, YET I DON'T SHOW THIS AS A RECALL AFFECTING MY VEHICLE.

MY DRIVER'S SIDE ACTIVE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT AND NOT MOVING. THERE ARE A COUPLE OF BROKEN PLASTIC PIECES THAT ALLOW TO REST TO DEPLOY

ON 9/6/19 WHILE TRAVELING AT A LOW RATE OF SPEED ON A FOUR LANE ROAD THE DRIVER'S SIDE HEADREST "EXPLODED" PROPELLING THE FRONT HALF OF THE HEADREST VIOLENTLY FORWARD. THIS CAUSED A HARD HIT TO THE BACK OF MY HEAD THAT LEFT ME STUNNED. I WAS UNSURE OF WHAT HAPPENED UNTIL I WAS STOPPED AT A LIGHT AND COULD SEE THAT IT HAD SPLIT FORCING THE FRONT HALF INTO MY HEAD. IF I HAD BEEN TRAVELING AT A HIGHER RATE OF SPEED OR MERGING ONTO THE NEARBY INTERSTATE THAT WAS MY DESTINATION, THIS IMPACT LIKELY WOULD HAVE CAUSED ME TO HAVE AN ACCIDENT. THE HIT WAS SO FORCEFUL THAT I AM CONCERNED IT MAY HAVE DONE SOME DAMAGE TO MY NECK, SO I MAY HAVE TO SEEK MEDICAL CARE. ONCE I GOT HOME I DID A GOOGLE SEARCH AND FOUND MANY REPORTS AND LAWSUITS REGARDING THIS DEFECT IN THE ACTIVE HEAD RESTRAINT HEADREST ON CHRYSLER/ JEEP PRODUCTS. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND IT HAS NEVER BEEN IN AN ACCIDENT. SURELY THIS ISSUE MERITS A RECALL.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE VEHICLE WAS TAKEN TO DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA (26845 YNEZ RD, TEMECULA, CA 92591, (951) 225-4541) FOR A SOFTWARE UPGRADE PER MANUFACTURER RECALL NUMBER: V08. AFTER THE REPAIR, THE VEHICLE WAS INOPERABLE. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS STARTED AND THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 6 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

ON 8-11-2019 I WAS DRIVING STRAIGHT ON A PAVED ROAD WITH MY WIFE IN THE PASSENGERS SEAT AT 35 MPH. I HEARD A VERY LOUD POP AND MY WIFE LAID FORWARD ON HER LAP IN SEVERE PAIN. THE NOISE SOUNDED LIKE A GUN SHOT. WE BOTH THOUGHT THAT MY WIFE WAS SHOT BY A GUN. SHE YELLED IN PAIN. SHE ASKED ME TO CHECK HER HEAD AND NECK FOR ANY SIGNS OF BLOOD. I PULLED OVER AND CHECKED HER OUT. I NOTICED AT THAT POINT THE PASSENGER SIDE ACTIVE HEADREST HAD DEPLOYED AND STRUCK HER IN THE HEAD. WE WERE NOT IN A ACCIDENT OR IMPACTING ANYTHING. SHE HAD HEADACHES, NECK PAIN ,VOMITING AND LOSS OF SLEEP FOR TWO WEEKS. I HAVE CALLED AND E-MAILED CHRYSLER AND THEY OPENED UP A CASE. CHRYSLER SENT OUT A INSPECTOR TO INSPECT OUR JEEP AT THE JEEP DEALERSHIP. THIS ACTIVE HEADREST DEPLOYING IS VERY DANGEROUS. THIS HAS CAUSED SERIOUS INJURIES. NO MORE PEOPLE NEED TO GET HURT BECAUSE OF THESE DEFECTIVE DEPLOYING ACTIVE HEADRESTS. WE NEED A MANDATORY FACTORY RECALL ISSUED. NO MORE DRIVERS OR PASSENGERS NEED TO GO THRU THE PAIN THAT MY WIFE EXPERIENCED.*DT *DT *DT *TR *TR*DT CONSUMER STATED VEHICLE IS FIXED.*JB

MY PASSENGER SIDE ACTIVE HEADREST DEPLOYED WHILE I WAS DRIVING MY VEHICLE DOWN A LOCAL STREET IN LINCROFT, NJ. THE VEHICLE HAD APPROXIMATELY 75K MILES AT THE TIME. THE VEHICLE WAS NOT IN AN ACCIDENT AND UPON VISUAL INSPECTION THE PLASTIC PART THAT LATCHES INTO THE FIXTURE SNAPPED OFF LEAVING THE HEADREST PERMANENTLY DAMAGED.

I AM HAVING AN ISSUE WITH THE JEEP SHIFTING INTO GEAR. THE VEHICLE SHIFTS REALLY HARD FROM 3RD TO 4TH GEAR. AT TIMES CAUSES THE CHECK ENGINE LIGHT TO COME ON AND STAY ON FOR A DAY OR TWO. THIS HAS BEEN HAPPENING MORE OFTEN. I HAD IN THE SHOP IN SPRING WHEN IT STARTED DOING IT BUT NOTHING COULD BE FOUND WRONG WITH IT. I JUST CANT AFFORD KEEP TAKING TO DEALERSHIP TO HAVE A DIAGNOSTIC DONE ON EACH TIME.

DRIVERS HEADREST DEPLOYED FOR NO REASON. CAR WAS PARKED. PLASTIC CLIP BROKEN AND CANNOT RESET. REQUIRED TO BUY NEW HEADREST UNIT. SEEN NUMEROUS COMPLAINTS ALREADY FILED.