2014 JEEP GRAND CHEROKEE Complaints

THE HEADREST ON MY 2014 JEEP GRAND CHEROKEE DEPLOYED. THE VEHICLE WAS SITTING IN MY GARAGE. I TRIED TO RESET IT BUT NOTICED THE PLASTIC BRACKETS WERE BROKEN AND IT CANNOT BE REPAIRED BUT NEEDS TO BE REPLACED. I AM VERY THANKFUL THAT MY CHILD OR MYSELF WAS NOT DRIVING AT THE TIME, NOT ONLY DOES THIS HAVE THE POTENTIAL TO CAUSE SERIOUS HEAD OR NECK INJURY BUT ALSO SAFETY ISSUE SHOULD THIS DEPLOY WHILE OPERATING THE VEHICLE.

THE TRANSMISSION ELECTRONIC SHIFT LEVER IN MY 2014 JEEP GRAND CHEROKEE IS HAVING PROBLEM IN PARK AND IS IT DIFFICULT TO SHIFT . THERE WAS A JEEP RECALL # S49 AND SEVERAL MORE ALSO ISSUED BUT MY LOCAL JEEP/ CHRYSLER DEALER HERE IN ASUNCION, PARAGUAY REFUSES TO HONOR THE RECALL AND FIX THIS DANGEROUS PROBLEM. PLEASE NOTE THAT IN ORDER TO FILL OUT THIS FORM AND SEND IT I HAD TO PUT FLORIDA AND A ZIP CODE. HOWEVER I LIVE AND PURCHASED THE CAR FROM THE DEALER IN ASUNCION : PARAGUAY (GARDEN AUTOMOTORES).

STARTED TO HEAR A LOUD CLICKING NOISE COMING FROM THE ENGINE COMPARTMENT. TOOK IT TO BYERS JEEP DEALERSHIP IN COLUMBUS OHIO TO HAVE IT EVALUATED . MECHANICS SAY THAT THE TRANSFER CASE IS BAD AND THE TRANSFER CASE MODULE NEEDS TO BE REPLACED IMMEDIATELY. THE JEEP GRAND CHEROKEE CLICKING NOISE WAS HEARD WHILE BOTH IN STATIONARY AND DRIVING MODE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, IT IDLED LOW AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC MOTORS JEEP CHRYSLER (120 SOUTH MAIN STREET, RITCHFIELD, UTAH, (435)-896-444) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59742917. THE FAILURE MILEAGE WAS 80,064.

PREVIOUSLY THE CLIPS ON MY PASSENGER SEAT HEADREST CAME APART. I DID FILE A REPORT ON THAT AND JEEP DID PAY TO FIX IT. NOW THE CLIPS ON THE SAME SEAT BACKREST HAVE POPPED APART. THESE CLIPS ARE OBVIOUSLY FAULTY AS MANY OTHER JEEP GRAND CHEROKEE OWNERS HAVE HAD THE SAME PROBLEM. I BELIEVE THE NTSB NEEDS TO LOOK INTO THIS AND ISSUE A RECALL. I'M SURE THERE ARE MANY JEEP GC OWNERS WHO HAVE PAID THE OVER $700 BILL TO FIX THIS AND IT IS THROUGH NO FAULT OF THEIR OWN BUT A DEFECT THAT THE MANUFACTURER SHOULD BE FIXING. I RARELY HAVE PASSENGERS IN MY CAR AND IT IS VERY WELL CARED FOR. THERE HAS BEEN NO UNDUE STRESS PUT ON THIS SEAT WHATSOEVER TO CAUSE THIS.

THE DRIVER'S SIDE HEADREST DEPLOYED WHEN NOT IN AN ACCIDENT. THE VEHICLE HAD BEEN PARKED AND WHEN I WAS GETTING IN AND BARELY TOUCHED THE HEADREST IT POPPED OPEN.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE 4X4 WARNING INDICATOR ILLUMINATED AND THE VEHICLE CONSTANTLY LEAKED 4X4 FLUIDS, INCLUDING OIL, FUEL, AND COOLANT. THE VEHICLE WAS DRIVEN TO DARCARS OF WALDORF (11755 BUS PARK DR, WALDORF, MD 20601, (301) 843-5200) WHERE THE MECHANIC STATED THAT THE UNKNOWN PART WAS ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 77,412.

2014 GRAND CHEROKEE LAREDO WITH <57K MILES. AFTER TAKING IT IN TO HAVE RECALLS DONE AND FLUIDS CHECKED/OIL CHANGE, CAR WAS HAVING STEERING ISSUES AT SLOW SPEEDS (THINK PULLING IN/OUT OF PARKING SPOTS). BROUGHT IT INTO THE THE SAME DEALERSHIP AND THEY SAID THAT IT NEEDED A NEW GEAR ASSEMBLY (LEAK) AS WELL AS *POSSIBLY* A NEW PS PUMP, BUT THEY WOULDN'T KNOW FOR SURE UNTIL WE BROUGHT IT BACK IN. I WAS TOLD BY ANOTHER MECHANIC THAT IT WILL, IN FACT NEED BOTH DONE...FOR $3K. THIS IS PROBABLY MY 12TH JEEP AND I'VE NEVER HAD AN ISSUE LIKE THIS. I'M SO DISAPPOINTED THAT THIS SEEMS TO BE A "KNOWN ISSUE", YET JEEP HASN'T DONE ANYTHING ABOUT IT. I SHOULD ALSO MENTION THAT THIS GRAND CHEROKEE HAS NEVER BEEN OFF ROAD, AND WE LIVE IN SUBURBAN CHICAGO...HARDLY ANY HILLS OR MOUNTAINS HERE.

PULLED INTO PARKING SPACE. SWITCHED OFF ENGINE AND BEFORE REMOVING SEAT BELTS TO EXIT THE JEEP GRAND CHEROKEE, THE PASSENGER HEAD REST JUST EXPLODED STRIKING MY WIFE ON THE BACK OF THE HEAD. IF THIS INCIDENT OCCURRED WHILE DRIVING IN TRAFFIC IT WOULD HAVE CAUSED ME TO TAKE MY EYES OFF THE ROAD, ABRUPTLY STOPPING TO SEE WHAT THE NOISE WAS AND CHECK ON HER. IF THE DRIVER'S HEAD REST DID THE SAME , IT WOULD SURELY HAVE CAUSED AN ACCIDENT. MY JEEP GRAND CHEROKEE HAS NOT BEEN INVOLVED IN AN ACCIDENT THEREFORE I BELIEVE THIS INCIDENT TO BE THE RESULT OF FAULTY DESIGN DANGEROUS TO THE OCCUPANTS.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A BURNING ODOR DETECTED FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE HEADLAMPS WERE OVERHEATING. IN ADDITION, THE DRIVER'S SIDE HEADLIGHT FAILED TO ILLUMINATE AND WAS BURNED OUT. THE VEHICLE WAS TAKEN TO FRED BEANS CHRYSLER DODGE JEEP RAM (858 N EASTON RD, DOYLESTOWN, PA 18902, (215) 348-7500) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT NOTICED THAT THERE WERE MARKINGS ON THE COVERS IN FRONT OF THE BULBS ON EACH HEADLAMP. THE DEALER INFORMED THE CONTACT THAT AN UNKNOWN HEADLAMP UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.