2014 JEEP GRAND CHEROKEE Complaints

THE DRIVERS SIDE ACTIVE HEADREST DEPLOYED WITHOUT A COLLISION. I WAS DRIVING IN A PARKING LOT AND HEARD A LOT SOUND AND WAS HIT IN THE BACK OF HEAD BY AN UNKNOWN OBJECT AT THE TIME. AFTER STOPPING AND COMPOSING MYSELF AND CHECKING MYSELF OUT AS I THOUGHT I MAY HAVE BEEN SHOT. I REALIZED THE HEADREST HAD DEPLOYED. CONTACTES TWO DEALERSHIPS IN MY AREA AND BOTH SAID THEY HAD NEVER HEARD OF THIS HAPPENING AND IT WAS NOT A RECALL AND NOT COVERED UNDER WARRANTY

THE "SERVICE GEAR SHIFT" WARNING HAS APPEARED WHILE THE CAR IS IN MOTION (6 TIMES) AND WHILE PARKED (1TIME) AND THE TRANSMISSION FEELS LIKE IT IS STARTING TO SLIP AND WILL GEAR DOWN WHILE DRIVING. THE NEXT THING THAT OCCURS IS THE WIPERS WILL START ON THEIR OWN AND CAN NOT BE TURNED OFF. AFTER THE WIPERS ARE TRIGGERED THEN THE NEXT MESSAGE WILL SAY "UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED". NEXT ANOTHER RANDOM MESSAGE WILL APPEAR AND THEN THE SCREEN WILL GO BLANK. THIS INCLUDES ALL DIGITAL FUNCTIONS OF THE DASH. SUCH AS SPEEDOMETER, FUEL GAUGE, TACHOMETER, ETC. SERVICE ENGINE WARNING LIGHTS ARE THE ONLY THING THAT WILL APPEAR. THE LAST TIME THIS HAPPENED ON AUG. 2, 2019 THE CAR WOULD NOT ALLOW ME TO SHIFT INTO PARK OR TURN THE CAR OFF. I HAD TO PUT ON THE EMERGENCY BRAKE AND GET UNDER THE HOOD WHERE THE FUSE PANEL IS LOCATED AND PULL THE IGNITION FUSE TO DISABLE THE CAR. WE HAVE OFFICIALLY BEEN TO BYERS CHRYSLER LLC. 7 TIMES AND HAVE AN ONGOING COMMUNICATION CASE WITH A CORPORATE JEEP CARE ASSOCIATE. WE HAVE MUTIPLE VIDEOS THAT CAN BE SEEN OF THE ACTIONS OF THE CAR. THREE TIMES THE CAR HAS BEEN RETURNED TO US WITH NOTHING DONE EXCEPT CLEARING THE ERROR CODES IT GENERATES WHILE THIS OCCURS. IT IS UNSAFE TO DRIVE AND IS NOW AT THE POINT WHERE IT WILL NOT SAFELY PARK AND TURN OFF. THE IMAGE I AM INCLUDING STATES THE THE CAR SHOULD BE SHUT OFF TO ENGAGE PARK BUT IT WILL NOT ALLOW ME TO THIS. I HAVE TO PULL THE FUSE WHILE THE CAR IS STILL IN GEAR AND RUNNING WITH THE PARKING BRAKE ON. THIS IS AS UNSAFE AS IT CAN GET AND THERE IS NO CLUE WHY THIS IS HAPPENING. WE HAVE CURRENTLY SPENT $1600 TO FIX THE PROBLEM AND HAVE HAD NO REMEDY.

LEATHER DASHBOARD IS BUBBLING AND JEEP CHRYSLER IS STATING I AM NO LONGER COVERED UNDER MY LIMITED WARRANTY. EXTENDED WARRANTY ONLY COVERS POWER-TRAIN. THE LEATHER ON MY ENTIRE DASHBOARD HAS STARTED TO BUBBLE AND I WOULD LIKE JEEP TO COVER THIS EXPENSE. VEHICLE IS ONLY 5 YEARS OLD AND HAS 65,000 MILES.

WHILE VEHICLE WAS STATIONARY, PARKED IN DRIVEWAY, PASSENGER SEAT ACTIVE HEADREST FAILED INTO AN OPEN POSITION. AS STATED BY OTHERS, AND VERIFIED BY DEALER, PLASTIC RETAINING CLIPS FAILED AND CAUSED AN UNNECESSARY RELEASE. THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. THE DRIVERS SIDE HEAD REST COULD FAIL AT ANY MOMENT, POTENTIALLY CAUSING AN ACCIDENT THAT RESULTS IN SERIOUS INJURY OR DEATH.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE BRAKE SENSOR INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER SHIELD WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (PALMER DODGE CHRYSLER, 11460 ALPHARETTA HWY, ROSWELL, GA) WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS 82,000.

CHRYSLER (JEEP) HAS A LONG RUNNING PROBLEM WITH EXHAUST MANIFOLD BOLTS BREAKING PREMATURELY AS IN MY CASE (75,000 MILES). IT IS A COMMON PROBLEM AND PLACES THE OCCUPANTS OF THE VEHICLE IN DANGER DUE TO EXHAUST FUMES ENTERING THE PASSENGER COMPARTMENT, IN ADDITION TO EXTREMELY HOT EXHAUST GASES CREATING A FIRE HAZARD IN THE ENGINE COMPARTMENT. CHRYSLER WILL NOT WARRANT "FASTENERS" OR FIX THE ISSUE IN IT'S MANUFACTURING PLANTS AND LEAVES THE OWNER WITH A VERY LARGE BILL TO FIX IT. CAN YOU PLEASE RESEARCH AND MAKE CHRYSLER RESPONSIBLE FOR CONTINUING TO ALLOW A KNOWN AND DANGEROUS SITUATION TO CONTINUE? I HAVE CALLED CHRYSLER AND FILED A COMPLAINT AND REQUEST FOR ASSISTANCE

THE MOST RECENT RECALL TO CORRECT ENGINE PROGRAMMING TO MEET EMISSIONS HAS HAD A SEVERE IMPACT ON ENGINE AND VEHICLE PERFORMANCE. THERE IS A SEVERAL SECOND DELAY IN ACCELERATION FROM WHEN THE THE ACCELERATOR PEDAL IS PRESSED TO WHEN THE VEHICLE RESPONDS AND BEGINS TO MOVE, THAT DID NOT EXIST PRIOR TO RECALL REPAIRS. THIS DELAY IS MOST NOTICEABLE FROM A STANDING START. THE DELAY IN ACCELERATION IS A SAFETY CONCERN BECAUSE WHEN THE DRIVER MAKES A DECISION TO ACCELERATE AND THE VEHICLE DOES NOT RESPOND ACCIDENTS COULD OCCUR.

THIS VEHICLE HAS SERIOUS TRANSMISSION PROBLEMS. TRANSMISSION SHIFTS HARD IN AND OUT GEARS. IT ALSO DOESN'T SHIFT SOMETIMES. VERY DANGEROUS TO DRIVE. HAD THE COMPUTER RESET SEVERAL TIMES AND IT HASN'T FIXED THE PROBLEM.

I WOULD LIKE TO ADDRESS THIS ISSUE TO JEEP ABOUT MY PASSENGER HEADREST DEPLOYING WITHOUT ANY CAUSE WHILE MY CAR WAS IN PARK FOR MORE THAN 6 HOURS... AFTER READING MORE THAN SEVERAL THREADS AND CONCERNS FROM OTHER JEEP OWNERS AND IT ALSO HAPPENING TO THEM AND THE OUTRAGEOUS COST TO REPAIR A SINGLE HEADREST INCLUDING LABOR IS BEYOND ME. I FEEL CHEATED OUT. THIS REPAIR IS ALMOST A 800.00 REPAIR ... WHY HAS JEEP NOT MADE THIS VERY REPETITIVE ISSUE A RECALL? I FEEL JEEP SHOULD BE RESPONSIBLE FOR THE DIAG AND ALSO THE REPAIR FOR MY JEEP. I KNOW I AM NOT THE ONLY ONE THAT HAS HAD THIS ISSUE AND HAS FELT THE SAME. I AM ASKING FOR SOMEONE TO HANDLE THIS IN A FAIR MANNER. BEING A SINGLE PARENT AND NOT BEING ABLE TO FORK MONEY LIKE I AM A BANK HAS MADE THIS TREMENDOUSLY FRUSTRATING.

ABOUT THREE DAYS AGO THE LIGHT CAME ON AND I RAN A CODE END IT SAY IT 4 WHEEL DR. SYSTEM SERVICE GOT IT DYNASTIC BUT IT DIDN'T GO OFF BEEN HAVING TROUBLE BEEN HAVING TROUBLE WITH THIS JEEP SINCE I BOUGHT IT INTO THOUSAND 17 I THINK THEY SOLD ME A LEMON