2015 JEEP GRAND CHEROKEE Complaints

THE ELECTRONIC SHIFTER IS DANGEROUS, I NEVER KNOW WHEN I AM IN PARK, DRIVE, NEUTRAL. IT IS EXTREMELY DIFFICULT TO OPERATE. I HAVE ASKED CHRYSLER TO INSTALL THE REDESIGNED 2016 MODEL IN MY 2015. THE REDESIGNED MODEL OPERATE WELL. I AM NOW CONCERNED FOR THE SAFETY OF MYSELF AND FAMILY MEMBERS. IT WAS PREDICTABLE THAT SOMEONE DIED BECAUSE OF THIS EXTREMELY DIFFICULT AND POORLY DESIGNED ELECTRONIC SHIFTER. NHTSA SHOULD FORCE JEEP/CHRYSLER TO INSTALL THE 2016 REDESIGNED SHIFTER IN ALL 2015 JEEP GRAND CHEROKEES. PLEASE INVESTIGATE THE ANTON YELCHIN DEATH IN LOS ANGELES. I DRIVE ONE OF THESE ELECTRONIC SHIFTERS AND I AM CONFIDENT THAT YOU WILL THAT THIS 2015 ELECTRONIC SHIFTER CAUSED HIS DEATH. IT IS FREIGHTNING TO DRIVE THIS 2015 GRAND CHEROKEE BECAUSE YOU THINK YOU PUT IT IN PARK BUT IT IS REALLY SITTING IN NEUTRAL.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SHIFTING INTO THE PARK POSITION AND ATTEMPTING TO EXIT THE VEHICLE, IT BEGAN TO ROLL AWAY INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

JEEP WAS IN THE DRIVEWAY AND HAD REMAINED THERE OVERNIGHT. MY HUSBAND AUTOSTARTED THE CAR USING THE KEYFOB FROM INSIDE THE HOUSE. MY SISTER WAS BEHIND THE CAR AS SHE WAS GOING TO GET HER BAG OUT OF THE TRUNK. THE CAR BEGAN TO MOVE IN REVERSE (ON OUR FLAT DRIVEWAY) AND PINNED HER BETWEEN THE JEEP AND THE CAR BEHIND HER. THE JEEP DID NOT STOP MOVING UNTIL SOMEONE JUMPED IN THE CAR AND HIT THE BRAKES. THE DRIVER OF THE VEHICLE BEHIND THE JEEP WAS IN HIS CAR. HE WAS ABLE TO BACK UP BUT THE JEEP WAS MOVING FAST ENOUGH TO CAUSE DAMAGE TO HIS CAR. THE CAR APPEARED TO BE IN REVERSE, NOT JUST IN NEUTRAL. MY SISTER'S PATELLA WAS FRACTURED. A RECALL HAS BEEN ISSUED FOR THE VEHICLE STATING THAT PEOPLE ARE NOT AWARE THAT THE CAR IS NOT IN PARK WHEN THE VEHICLE IS EXITED. HOWEVER, THE JEEP WAS CLEARLY IN PARK BECAUSE WE WERE ABLE TO AUTOSTART THE VEHICLE USING THE KEYFOB.

EVERY TIME I DRIVE THE VEHICLE I HAVE PROBLEMS PROPERLY SHIFTING INTO THE CORRECT GEAR, ESPECIALLY REVERSE AND PARK. SOMETIMES THE SHIFTER DOESN'T MOVE AT ALL, SOMETIMES IT SHIFTS TOO FAR. THIS PROBLEM IS WELL KNOWN BY JEEP AND THEY HAVE DONE NOTHING EXCEPT RECOGNIZE THERE IS A PROBLEM AND SUGGEST I USE MY PARKING BRAKE AND OTHER UNNECESSARY PROCEDURES IN ORDER TO ENSURE I DON'T LEAVE THE VEHICLE WHEN IT IS NOT IN PARK AND KILL MYSELF LIKE ANTON YELCHIN DID. I DEMAND AN IMMEDIATE REFUND OF THE PURCHASE PRICE INCLUDING THE COST OF TAXES AND WARRANTY UPGRADES AND INTERIOR/EXTERIOR PROTECTION PACKAGES PURCHASED FOR THIS VEHICLE. IT IS ABSURDLY DIFFICULT TO OPERATE AND UNSAFE. I AM DRIVING CHILDREN AROUND IN A DEFECTIVE VEHICLE THAT IS KILLING PEOPLE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT VOLUNTARILY SHIFTED INTO REVERSE AND ROLLED INTO A LAKE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE SHIFTING TO THE PARK POSITION, THE VEHICLE FAILED TO STOP AND CRASHED INTO A GARAGE DOOR. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED IN A PARKING LOT, THE CONTACT'S VEHICLE ROLLED AWAY AND ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. UPDATED 08/30/16*LJ CONSUMER STATED VEHICLE HAD ROLLED OFF THE LOT AND WAS STRUCK BY A SEMI. DEALER STATED THAT THERE WAS NO EVIDENCE OF A MALFUNCTION WHICH WOULD CAUSE THE VEHICLE TO MOVE BY ITSELF. CONSUMER STATED DO NOT AGREE WITH UNDERLINED STATEMENT. THE POLICEMAN WHO DID THE REPORT WAS TOLD THAT THE VEHICLE WAS TURNED OFF IN PARK POSITION. UPDATED 6/11/18*JB

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN DRIVING MY VEHICLE LONG DISTANCES ON THE HIGHWAY THEN ENTERING THE CITY THE TRANSMISSION WILL SHIFT HARD BETWEEN THIRD AND SECOND GEAR. IT WILL STAY THAT WAY FOR A DAY AND THEN AFTER SITTING FOR OVER 12 HOURS IT WILL SLOWLY START TO GO AWAY. JEEP DID ON FLASH UPDATES AND WAS ON ABLE TO RESOLVE THE PROBLEM. THIS PROBLEM IS RAMPANT AMONG JEEPS TO INCLUDE THE CHEROKEE AND RENEGADE.