2011 JEEP GRAND CHEROKEE Complaints
View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JEEP GRAND CHEROKEE- GREENEVILLE, TN
VEHICLE WILL NOT START. IF IT DOES IT TAKES AS MANY AS 9 TIMES CRANKING BEFORE IT FINALLY TURNS OVER TO START. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- BALTIMORE, MD
DATE ABOVE IS MOST RECENT OCCURRENCE MESSAGE: 2011 JEEP GRAND CHEROKEE - ABOUT 26000 MILES NOW; SINCE PURCHASE NEW WELL BELOW 5000 MILES, AND OCCURRING 1-3X/MONTH, USUALLY SHORTLY AFTER STARTING OUT, THE AUTOMATIC TRANSMISSION DOES NOT TRANSITION THROUGH THE SEQUENCE AND STAYS IN LOW. 4-5 X IN THE LAST 4-5 MONTHS. MOST RECENTLY ON 10/26/14,UPON ENTERING I95 FROM A SIDE STREET IN BALTIMORE INTO HEAVY TRAFFIC, THE TRANSMISSION STAYED IN LOW - IN THAT TRAFFIC HAD TO PULL OVER WITH VERY LITTLE ROOM - SHIFT INTO NEUTRAL AND START OUT AGAIN - VERY UNSAFE. EVERY TIME I TAKE IT TO THE DEALER THEY TELL ME IT "MEETS SPECS". WELL THE SPECS MUST BE WRONG - EVENTUALLY THIS WILL CAUSE AN ACCIDENT!!!! ALSO, THERE ARE TIMES OF UNPREDICTABLE ACCELERATION - AGAIN, USUALLY WITHIN 10-15 MIN OF BEING UNDERWAY. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- PLANO, TX
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- HENDERSON, KY
STARTING IN LATE AUGUST MY CAR BECAME HARD TO START WOULD JUST TURN OVER AND NOT START LIKE ITS NOT GETTING GAS, IT STARTED DOING IT MORE AND MORE AND I STARTED RESEARCHING IT AND NOTICED A HOLE LOT OF PEOPLE WAS HAVING THIS PROBLEM AND A RECALL WAS GOING TO BE ISSUED OCT 24TH. I CALLED CHRYSLER AND THEY SAID MY VINE NUMBER WAS NOT PART OF THE RECALL THIS IS CRAZY IM HAVING THE SAME PROBLEM AS EVERYONE ELSE BUT MY JEEP IS NOT COVERED I DON'T UNDERSTAND WHY, COULD YOU PLEASE HELP ME WITH THIS. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- CHAMBERSBURG, PA
INTERMITTENT NO START. IT TAKES 3 - 15 ATTEMPTS TO START THE VEHICLE. THERE IS A SERVICE RECALL FOR SIMILAR PROBLEM IN THE SAME MODEL AND VEHICLE YEAR, BUT MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL. I AM NOT SURE HOW THAT IS POSSIBLE, UNLESS CHRYSLER USES DIFFERENT ELECTRONIC COMPONENTS DURING THE MANUFACTURING PROCESS, WHICH MIGHT EXPLAIN WHY THEY HAVE SO MANY PROBLEMS. I ALSO CAN'T HELP BUT WONDER IF CHRYSLERS IS ONLY RECALLING THOSE VEHICLES THAT BELONG TO OWNERS IN THE STATES WHERE THEY LOST A LAWSUIT ON THE PROBLEM. UNFORTUNATELY I GUESS FOR ME, I AM NOT IN ONE OF THOSE STATES. *TR
Source: NHTSA WEB SITE -
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2011 JEEP GRAND CHEROKEE- PHOENIX, AZ
A 2011 JEEP GRAND CHEROKEE WITH 64,000 MILES ON IT IS SITTING IN MY DRIVEWAY, AS IT WILL NOT START. I FIND IT APPALLING THAT A CAR THAT IS 3 YEARS OLD CAN HAVE SO MANY ISSUES PLAGUING IT. IT IS A MONEY PIT. THERE IS A CYLINDER 2 MISFIRE (NEEDS CYLINDER HEAD), A TORQUE CONVERTER CODE, AND A FAULTY FUEL PUMP RELAY ON THE 'TOTALLY INTEGRATED POWER MODULE'. THE SAFETY OF MY FAMILY, AND THE CONSUMER IN GENERAL, IS COMPROMISED - WHEN A $30,000 VEHICLE HAS THE POTENTIAL TO STALL WHILE DRIVING. WHEN WORKING, THE JEEP DECELERATES WHILE DRIVING, HAS LOW POWER AND IDLES VERY IRREGULARLY. I AM VERY DISAPPOINTED WITH MY PURCHASE AND WITH THE FACT THAT CHRYSLER STANDS FOR SUCH FAULTY PRODUCTS. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- DENVER, NC
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- YONKERS, NY
THIS IS THE SECOND TIME THAT THE ALTERNATOR SHORTED OUT SEIZED AND KILLED BATTERY WITHIN 9 MONTHS, SO BATTERY COMPLETELY DIES - FIRST TIME COULDN'T EVEN JUMP START SO HAD TO TOW, SECOND TIME I LEFT IT CONNECTED TO JUMP STARTER WIRES FOR 8 MINUTES AND THE CAR STARTED AND TOOK IT TO DEALERSHIP. FIRST TIME IT HAPPENED IN NOV 2013 AND NOW AGAIN IN OCTOBER 2014. CENTRAL AVENUE CHRYSLER JEEP DEALERSHIP DOESN'T KNOW WHY THIS IS HAPPENING, AS IT SHOULDN'T. I HAD TO PAY FOR THE REPLACEMENT TWICE NOW, $400 FIRST TIME AND $500 SECOND TIME. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- JACKSONVILLE, FL
CAR WOULD NOT START ON FIRST ATTEMPT AND PROGRESSIVELY GOT WORSE REQUIRING MORE ATTEMPTS OVER SEVERAL DAYS. CAR WOULD START AND QUICKLY STALL. REPLACEMENT OF FUEL PUMP RELAY FIXED THE ISSUE. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- HIALEAH , FL
THESE JEEP GRAND CHEROKEE 2011 HAVE THE STARTING WHICH IS CAUSE OF A BAD ELECTRIC PROBLEM. IN WHICH KEEP KNOWS ABOUT FOR A LONG TIME AND DOESN'T WANT TO DO A RECALL FOR THIS ITEM. WHEN IT CAN CAUSE A FIRE A PERSON TO CRASH WHEN THE ENGINE STALLED AND AIRBAGS DEPLOYS WHILE DRIVING. I VERY UNSAFE PROBLEM WHICH CAUSE THE CONSUMER AROUND 1500 TO FIX WHEN IT IS A MANUFACTURER PROBLEM AND DEFECT. I THINK AND THEY SHOULD FIX IT ASAP BEFORE A FAMILY GETS KILLED FOR THIS AND IT WILL BE WORSE. THANKS *TR
Source: NHTSA WEB SITE