2015 JEEP GRAND CHEROKEE Complaints

MY JEEP CHEROKEE NUMEROUS TIMES HAS STARTED ROLLING AFTER STEPPING ON THE BRAKE AND SHIFTING THE JEEP INTO PARK.THE JEEP SOMETIMES GOES INTO PARK SOMETIMES GOES INTO NEUTRAL AND SOMETIMES GOES INTO REVERSE. I CALLED CHRYSLER ABOUT THE PROBLEM TO SEE IF THEIR WAS A RECALL ON MY VEHICLE AND THEY SAID NO. I SAW ONLINE ABOUT OTHER JEEP CHEROKEES BEING RECALLED FROM 2013-2015 WITH THE SAME PROBLEM WITH SOME GETTING INTO SEVERE ACCIDENTS.. THE SHIFTER IN THIS JEEP IS FAULTY AND I TOLD CHRYSLER THIS NOTHING IS BEING DONE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING AND EXITING THE VEHICLE, IT ROLLED AWAY WITHOUT WARNING AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,800. UPDATED 06/29/16*LJ *CN

SHIFTER DESIGN IS VERY POOR. CANNOT TELL WHEN IT IS IN PARK OR REVERSE. ALSO CANNOT SHIFT BETWEEN DRIVE AND REVERSE WITHOUT GOING INTO PARK FIRST. ON MORE THAN ONE OCCASION I HAD TO SHUT THE VEHICLE OFF AND RESTART BEFORE IT WOULD GO INTO REVERSE. THAT CREATED AN UNSAFE SITUATION. I WAS ON A BUSY CITY STREET AND PARALLEL PARKING.

ON MORE THAN ONE OCCASION I HAVE STARTED TO GET OUT OF MY JEEP TO FIND THAT IT WAS NOT IN PARK. ON ONE OCCASION IT WAS IN NEUTRAL RATHER THAN PARK AND THE CAR ROLLED DOWN THE DRIVEWAY UNOCCUPIED. IT ROLLED INTO A DITCH. IT IS ALSO VERY EASY TO LEAVE THE CAR WITH THE ENGINE RUNNING BY MISTAKE. SERIOUS DESIGN PROBLEM. KEY FOBS ARE ALSO LESS SAFE THAN A KEY WHAT MUST BE TURNED AND PULLED OUT BEFORE LEAVING.

VEHICLE DOES NOT GO INTO PARK AT FIRST ATTEMPT. GOES TO REVERSE AND IF NOT CAREFUL YOU THINK YOU HAVE PLACED IT IN PARKED AND IT WILL ROLL AWAY OR MOVE IN REVERSE. I NOTICED THEY CHANGED THE GEAR SHIFT CONTROL MECHANISM IN 2016, THEY NEED TO CORRECT THESE 2015 WITH THE SAME FIX THE MANUFACTURE FELT WAS NEEDED FOR THE 2016 MODELS, THEY MUST OF KNOWN OF THE ISSUE

TRANSMISSION SHIFTS HARD AND LUNGES FORWARD AND AND ALMOST HIT A PEDESTRIAN SOMETIMES WHEN SIFTING FROM REVERSE TO DRIVE IT TAKES 5 OR SO SECONDS TO RESPOND

THE VEHICLE RECENTLY ROLLED AWAY AFTER BEING PLACED INTO WHAT I BELIEVED WAS "P" PARK. THE ELECTRO IN TRANSMISSION SHIFTER DOES NOT SEEM TO FUNCTION PROPERLY AND FAILS TO PROVIDE CERTAINTY AS TO WHEN THE VEHICLE IS TRULY IN PARK. THE INCIDENT HAPPENED IN MY DRIVEWAY AND FORTUNATELY NOBODY WAS HURT IN THE INCIDENT. I HAVE HAD ELECTRONIC SHIFTING CARS BEFORE AND THIS HAS NEVER BEEN AN ISSUE. THE SALESPERSON DID MENTION THAT THE 2016 MODELS WERE GOING BACK TO A TRADITIONAL SHIFTING MECHANISM, SO HE OBVIOUSLY KNEW OF THE ISSUE. UNFORTUNATELY, I DID NOT PICK UP ON THIS DURING THE SALES PROCESS. THIS ISSUE ABSOLUTELY NEEDS TO BE REPAIRED.

I WAS DROPPING OFF A DVD RENTAL, I LEFT THE CAR RUNNING AND PUSHED THE 'RETURN TO CENTER' SHIFTER ALL THE WAY UP TO THE STOP LIMIT QUICKLY AND GOT OUT OF THE VEHICLE. MY 23 YEAR OLD SON WAS IN THE PASSENGER SEAT AND YELLED OUT "DAD THE CAR IS MOVING" I JUMPED BACK IN PUT MY FOOT ON THE BRAKE AND WATCHED THE SHIFT INDICATOR AS I SLOWLY MOVED THE SHIFTER UP SO IT INDICATED PARK. I HAVE TEST DRIVEN THE JEEP GRAND CHEROKEE 2016 AND WOULD LIKE THE REDESIGNED SHIFTER PUT IN MY CAR, IT HAS A MECHANICAL FEEL TO IT AND I WAS ABLE TO BE ASSURED THAT THE TRANSMISSION WAS IN THE INTENDED GEAR.

INTENDING TO BACK INTO MY DRIVEWAY, I SHIFTED INTO REVERSE. THE VEHICLE WAS NOT IN REVERSE AND CRASHED INTO THE VEHICLE THAT WAS PARKED ON THE CITY STREET ACROSS THE STREET DIRECTLY ACROSS FROM MY DRIVEWAY.

JEEP WAS PARKED IN OUR DRIVEWAY WHICH HAS A SLIGHT INCLINE. LOOKED OUT OF THE WINDOW A FEW MINUTES AFTER IT WAS PARKED AND IT WAS OUT IN THE STREET. DROVE IT BACK UP THE DRIVEWAY 6 OR 7 TIMES AND PUT IT IN PARK. EACH TIME THE WHEELS ROLLED AND IT ROLLED DOWN THE DRIVEWAY INTO THE STREET. JUST BEFORE THIS HAPPENED, I HAD REMOVED A WHEELCHAIR FROM THE BACK. IF THIS HAD OCCURRED SOONER, I WOULD HAVE BEEN RUN OVER BY THE CAR. IF THIS HAD HAPPENED WHEN TRANSFERRING FROM THE CAR TO THE WHEELCHAIR, BOTH OF US WOULD HAVE BEEN HIT BY THE DOOR, KNOCKED OVER AND THEN RUN OVER.