2015 JEEP GRAND CHEROKEE Complaints

I HAVE HAD TWO INCIDENTS INVOLVING Y 2015 JEEP GRAND CHEROKEE WHEREAS I PUT THE GEAR SHIFTER INTO PARK AND BOTH TIMES THE VEHICLE MOVED IN GEAR. THE FIRST INCIDENT I WAS LOADING MY BOAT AND TRAILER INTO LAKE POWELL AND PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEEP ROLLING BACK. THE ONLY THING THAT SAVED ANYONE FROM GETTING HURT WAS I PLACED THE PARKING BRAKE ON IMMEDIATE. THE SECOND INSTANCE WAS I WAS BACKING INTO MY GARAGE WHEN I PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEPT DRIVING BACKWARDS IN REVERSE GEAR. THIS CAUSES MY VEHICLE TO CRASH INTO OVERHEAD STORAGE AND CAUSE APPROXIMATELY $1500 IN DAMAGE TO VEHICLE. I CALLED CHRYSLER AND THEY DID NOTHING TO HELP BUT GAVE ME THE RUN AROUND. I AM CONCERNED WITH MY PERSONAL SAFETY NOW DUE TO THIS ISSUE.

OUR DAUGHTER BOUGHT A 2015 JEEP GRAND CHEROKEE APPROXIMATELY SIX MONTHS AGO. HER "DREAM CAR". TWO WEEKS AGO, WHILE DRIVING HOME FROM LOS ANGELES, HER REAR TIRE BLEW OUT, CAUSING HER TO SPIN OUT ON THE FREEWAY, GETTING CLIPPED BY A BIG RIG AND TOSSED INTO THE CARPOOL LANE, FACING ONCOMING TRAFFIC. SHE WAS SOMEHOW ABLE TO GET TO THE SHOULDER OF THE ROAD WITHOUT INVOLVING OTHER VEHICLES. SHE WAS BY ONLY A MIRACLE, MOSTLY UNHARMED. THIS IS A NEW CAR. THE TIRES ARE MICHELIN. WE ARE EXTREMELY UNHAPPY WITH WHAT HAPPENED, BUT OBVIOUSLY, EXTREMELY GRATEFUL SHE IS ALIVE!

AFTER PUTTING THE VEHICLE IN WHAT I THOUGHT WAS PARK IN MY CIRCULAR DRIVE, I HIT THE POWER BUTTON AND EXITED THE VEHICLE. IT MUST HAVE BEEN IN NEUTRAL BECAUSE WHEN I TURNED AROUND TO GO BACK TO THE CAR TO FIGURE OUT WHAT WAS GOING ON WITH THE NOISE, I SAW MY 10 YEAR OLD PULL THE TRANSMISSION INTO DRIVE FROM THE BACK SEAT. THE CAR STARTED MOVING FORWARD AT AN ANGLE (THE WHEELS WERE TURNED DUE TO CIRCLE DRIVE) AND I HAD TO RUN TO GET IT. AFTER I GOT IN THE CAR AND BEFORE I COULD GET MY FOOT ON THE BREAK, MY LEFT LEG THAT WAS STILL OUTSIDE THE DOOR WAS SMASHED WHEN THE CAR SWIPED A TREE AND THE RIGHT SIDE OF THE CAR HIT A ROCK. I WAS TOLD THE DAMAGE WAS OVER $1300 TO REPAIR. I DID NOT SEEK MEDICAL TREATMENT FOR MY LEG.

3/7/16 CAR WAS PARKED AT WALMART PARKING LOT, ENGINE WAS LEFT RUNNING WITH MY WIFE IN PASSINGER SEAT. AFTER APPROX. 20 MIN. THE CAR BEGAN TO REVERSE. CAR WENT APPOX. 60 FT AND HIT ANOTHER PARKED CAR, MOVING IT APPROX. 1 1/2 FT SIDEWAYS. THE OTHER CAR WAS HIT ON DRIVER SIDE BETWEEN THE DOORS. MY WIFE ATTEMPTED TO STOP THE JEEP AFTER IT HIT THE OTHER CAR WHILE SHE WAS STILL IN THE PASSINGER SEAT, AND THE CAR WENT FORWARD TO THE SAME PARKING SPOT, JUMPED 12 IN CURB,WENT UP A THREE BERM AND STOPPED WHEN IT HIT A CONCRETE BASE FOR A LIGHT POLE. I'M 81 YEARS OLD AND I'VE OWNED MANY CARS AND THIS IS THE WORST SHIFTING SYSTEM I'VE EVER HAD. I HAVE ALSO RENTED MANY CARS IN MANY COUNTRIES AND NEVER HAD A SHIFTER AS BAD AS THIS JEEP. THIS JEEP IS NOT SAFE!!! FOR PICTURES AND INCIDENT REPORT #16-14797, CALL POLICE OFFICER JENNIFER HINES #134 CITY OF LOVELAND,CO, PHONE:970-962-2502 EXT. 1134

OUR 2015 JEEP GRAND CHEROKEE ROLLED DOWN A RAMP IN A VALET PARKING AREA. VALET ATTENDANT LEFT VEHICLE IN PARK AND VEHICLE TOOK OFF. CAUSED FRONT END TO RECEIVE MAJOR DAMAGE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN PLACING THE VEHICLE IN PARK, IT ROLLED AWAY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

GEAR SELECTOR LEVER IS VERY DIFFICULT TO ENSURE THAT THE OPERATOR HAS SELECTED THE PROPER GEAR. WHAT WAS AN INTUITIVE FUNCTION IN ALMOST ALL VEHICLES IS IN THE VEHICLE NOW REQUIRES TOO MUCH TIME TO MAKE VISUAL CHECKS THAT PROPER GEAR SELECTION IS MADE. ITS POSSIBLE TO SHIFT UP INTO WHAT YOU THINK IS PARK, ONLY TO FIND THE VEHICLE STILL IN REVERSE. INADVERTENT BUMPS OF THE SHIFT LEVER CAN TAKE THE TRANSMISSION OUT OF "D" DRIVE SELECTION AND PLACE THE VEHICLE INTO "S" SPORT SHIFT MODE WITHOUT THE DRIVER BEING AWARE. THE OPERATOR OVER TIME WILL ADAPT, BUT OCCASIONALLY STILL ERROR AT TIMES. AN OVERLY COMPLEX DEVICE FOR WHAT IS AND SHOULD BE A SIMPLE FUNCTION. IT IS ENTIRELY POSSIBLE TO GET OUT OF THIS VEHICLE THINKING YOUR CAR IS IN PARK, WHEN ITS IN REVERSE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A DRIVE-THRU, THE TRANSMISSION WAS SHIFTED INTO PARK. ONCE THE BRAKE PEDAL WAS RELEASED, THE VEHICLE LUNGED FORWARD. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,600. UPDATED 05/18/16*LJ *TR

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE WAS SHIFTED INTO PARK AND THE VEHICLE ROLLED BACK IN REVERSE. THE CONTACT DID NOT REALIZE THAT THE VEHICLE WAS MOVING BACKWARDS UNTIL ANOTHER VEHICLE BLEW THEIR HORN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALER STATED THAT THIS WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED BACKWARDS, JUMPED A CURB, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON NUMEROUS OCCASIONS, THE GEAR LEVER FAILED TO SHIFT INTO THE SELECTED GEAR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.