2011 JEEP GRAND CHEROKEE Complaints

View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP GRAND CHEROKEE
    - HAMPTON , GA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD BE ADDED TO A WAITING LIST SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - SHADY SPRING, WV

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER EXPLAINED THAT THE MANUFACTURER WAS ONLY PROVIDING FIVE REPAIR KITS AT A TIME AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - SMITHFIELD , VA

    AS I WAS DRIVING DOWN A BUSY HIGHWAY TRAFFIC IN FRONT OF ME WAS STOPPING, SO I HIT THE BRAKES TO STOP ONLY TO REALIZE THAT I HAD NO BRAKES AND I WAS UNABLE TO STOP. SO IN PANIC MODE I SWERVED OVER 3 LANES OF TRAFFIC TO AVOID HITTING THE CARS IN FRONT OF ME, FINALLY MY JEEP STOPPED BEFORE HITTING THE CAR IN FRONT OF ME. TOOK MY JEEP TO THE DEALERSHIP TOOK THEM OVER A WEEK TO GET BACK TO ME TELLING ME WHAT WAS WRONG, THE BRAKE BOOSTER NEEDED TO BE REPLACED. I STILL HAVE NOT RECEIVED MY TRUCK BACK SINCE I TOOK IT TO THE STOP IN AUGUST 29, 20214. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - GRAND PRAIRIE, TX

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. PAM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - ROCKFORD, IL

    IT APPEARS WIRING TO THE DRIVER'S SIDE SEAT CONTROLS WERE RUN THROUGH THE STEEL FRAME OF THE SEAT. THE WIRES RUBBED ON THE STEEL FRAME UNTIL THEY SHORTED OUT AND STARTED A FIRE. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - BELLINGHAM, WA

    MY 2011 JEEP GRAND CHEROKEE OVERLAND 5.7L HAS NOT STARTING MULTIPLE TIMES. OTHER SYMPTOMS INCLUDE INTERMITTENT ROUGH IDLE AFTER STARTING, SPUTTERING/MISSING WHEN ACCELERATING AND UPHILL, AND INTERMITTENT FAILING TO SHIFT AT HIGH RPM. DEALER PROPOSING TO INSTALL STARTER/FUEL MODULE RELAY WHICH CHRYSLER HAS MADE DUE TO "AMOUNT OF PEOPLE WITH THIS PROBLEM" BUT QUOTING ME $410 FOR THE REPAIR. NO DEFINITIVE DIAGNOSIS THAT THIS WILL FIX ALL THE SYMPTOMS. ADVISED BY DEALER TO NOT DRIVE VEHICLE UNTIL PROBLEM IS FIXED AS THE TRUCK CAN STALL OR TURN OFF AT ANY TIME RESULTING IN A SERIOUS SAFETY RISK. THIS IS A VERY DANGEROUS PROBLEM!!! *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - MIRAMAR BEACH, FL

    AFTER READING MANY OTHER COMPLAINTS I SEE THAT MY VEHICLE SEEMS TO ALSO BE SUFFERING FROM A FAULTY TIPM. MY FIRST ATTEMPT TO START THE CAR MOST DAYS IS MET WITH WHAT SEEMS TO BE A LACK OF FUEL BUT EVERY OTHER ATTEMPT TO START THE CAR THE SAME DAY IS SUCCESSFUL WITHOUT INCIDENT. THERE IS NO CONSISTENT TIME, SPEED OR TEMPERATURE RELATED TO WHAT HAPPENS WHEN THE CAR IS TRAVELING. THE DASHBOARD LIGHTS UP, RADIO, A/C, TURN SIGNALS AND HEADLIGHTS TURN OFF AND SEAT BELT ALERT SOUNDS. ONLY ONCE HAS VEHICLE LOST POWER BRIEFLY. WHEN I FIRST PURCHASED THIS VEHICLE IN 2012 THE DEALER COLD NOT FIND THE SOURCE OF THE PROBLEM. NOW IT IS HAPPENING MUCH MORE FREQUENTLY BUT BEFORE I TAKE IT TO THE DEALER AND PAY FOR THE TIPM I WANT TO VERIFY THAT IT IS A RECALL ITEM. ANOTHER ISSUE THAT BEGAN RECENTLY IS THE FRONT PASSENGER DOOR WOULD NOT CLOSE IF OPENED FROM THE INSIDE UNLESS WE PULL THE EXTERIOR HANDLE TWICE. I WAS TOLD THAT THIS WAS NOT COVERED AND WOULD COST AROUND $600. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SIGNAL MOUNTAIN, TN

    JEEP HARD TO START WHEN ENGINE IS COLD DUE TO FAULTY TIPM AND FUEL RELAY. JEEP WILL ATTEMPT TO START, BUT WILL NOT TURN OVER. JEEP LOSES THROTTLE AND DIES AT IDLE. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SAINT JOHN, IN

    2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO A NOTICE FOR A BRAKE BOOSTER RECALL. *TGW THE CONSUMER HAS BEEN WAITING ALMOST TWO MONTHS FOR THE BRAKE BOOSTER RECALL, TO BE RECTIFIED. THE DEALER INFORMED HIM, THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL NUMBERS 14V154000 AND 14V391000. *JB

    Source: CONSUMER LETTER
  • 2011 JEEP GRAND CHEROKEE
    - CHICAGO , IL

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE