2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN JUNE 2012 MY VEHICLE BEGAN GIVING PROBLEMS STARTING AFTER SEVERAL DAYS BACK AND FORTH TO THE DEALER I WAS TOLD MY VEHICLE NEEDS A PCM. THE PCM WAS ORDERED AND REPLACED BUT THE PROBLEM STILL EXIST. I WAS THEN TOLD THE TIPM HAD AN ISSUE. THE TIPM WAS REPLACED AND THE VEHICLE SEEMS TO BE WORKING AS FAR AS THE ISSUES STARTING BUT I KEPT HAVING PROBLEMS WITH THE VEHICLE SHUTTING OFF WHILE DRIVING. MONTHS AND MOTHS WENT BY WITH ME HAVING THIS ISSUE UNTIL THEY PLACED A DEVICE ON MY VEHICLE TO RECORD WHAT'S HAPPENING. AFTER KEEPING MY VEHICLE FOR A WHOLE DAY TO REMOVE THE DEVICE, A WEEK LATER THEY SAID IT DID NOT RECORD ANYTHING BECAUSE IT WENT DEAD. HOWEVER, I WAS TOLD TO BRING THE VEHICLE BACK IN FOR THEM TO CHECK SPARK PLUGS, TRANSMISSION, AND OTHER THINGS I DID SO AND THE PROBLEM WENT A WAY FOR COUPLE MONTHS ONLY TO COME RIGHT BACK. RIGHT NOW I AM RIGHT BACK AT SQUARE ONE WITH THE VEHICLE GIVING A HARD START AND THE VEHICLE SHUTTING OFF WHILE DRIVING. SOMETHING NEEDS TO BE DONE ABOUT THESE VEHICLES. THEY NEED TO BE OVERHAULED. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED AND FAILURE.

2011 JEEP GRAND CHEROKEE. CONSUMER STATES PROBLEMS WITH HESITATION TO START AND DYING IN THE GARAGE. *TGW THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. *JB

THE DASH BOARD LIT UP AND COULD NOT START THE CAR. ELECTRICAL IN THE CAR WHILE DRIVING WAS LIKE A CHRISTMAS TREE ON THE DASH BOARD. FOUND THAT THE TOTALLY INTEGRATED POWER MODULE WAS NO GOOD. ALSO FOUND OUT ONLY SOME CARS ARE COVERED UNDER THE RECALL NOT ALL. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE BRAKES FAILED. WHEN THE BRAKE PEDAL WAS FULLY APPLIED, THE BRAKES FAILED TO STOP THE VEHICLE IN A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER COULD NOT REPAIR THE VEHICLE FOR TWO MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 11/20/14*CN UPDATED 5/6/2015 *JS

I WAS DRIVING ON A SURFACE STREET AND BEGINNING TO SLOW FOR A TRAFFIC SIGNAL WHEN THE CAR SHUT OFF. I HAD NO POWER WHATSOEVER; HAD TO COAST AS FAR AS I COULD TO THE SIDE OF THE ROAD; THEN PUT THE CAR IN PARK, AND RESTARTED IT. A FEW WEEKS PRIOR, I HAD TAKEN THE CAR TO THE ONTARIO, CA JEEP CHRYSLER DEALERSHIP WHERE THEY REPAIRED AN ISSUE WITH THE CAR NOT STARTING. THE SERVICE REP STATED THAT THEY HAD INSTALLED A CIRCUIT BOARD OVERLAY. IT IS MY UNDERSTANDING THAT THIS IS A SUPPOSED FIX FOR TIPM ISSUES, BUT IT DID NOT STOP MY CAR FROM TURNING OFF AFTER THE REPAIR HAD BEEN DONE. SEVERAL MONTHS AGO, I TOOK THE CAR INTO THE SAME DEALERSHIP WITH THE COMPLAINT THAT THE ALARM - HORN - HAD BEEN GOING OFF RANDOMLY FOR NO REASON. AT THAT TIME, THE SERVICE REP SAID THEY COULD NOT REPLICATE THE ISSUE AND COULD DO NOTHING. IT IS ALSO MY UNDERSTAND NOW THAT THIS IS ANOTHER SYMPTOM OF TIPM FAILURE. *TR

WHEN YOU PUSH THE START BUTTON IT DOESN'T START BUT IF YOU PUSH IT 3 TO 4 TIMES AFTER HESITATION IT STARTS AS LONG AS YOU PULL YOUR FOOT AWAY FROM THE BRAKES BUT A MECHANIC TOLD ME THAT HE HEARS THE FUEL PUMP COMING ON AND STAYING ON EVEN THOUGH THE CAR ISN'T RUNNING. I CALLED CHRYSLER ON MONDAY THE 15TH OF SEPTEMBER AND ACCORDING TO THEM AND THE LOCAL DEALER I HAD TO PAY TO REPAIRS AND IT SOUNDED LIKE A TIPD PROBLEM OR A FUEL PUMP OR THIS OR THAT BUT I HAD TO BRING IT FOR THEM TO LOOK AT AND THEY WILL GIVE ME AN ESTIMATE. I HAVE A GOVERNMENT VEHICLE TO DRIVE TO WORK AND BACK AND I HAD TO DEPEND ON OTHER PEOPLE TO GET TO PLACES AND USE THE JEEP WHEN I HAVE TO YET IT TAKES A FEW MINUTES TO GET IT STARTED UNTIL I CAN FILE A COMPLAINT AFTER ALL THE VEHICLE HAS LOW MILEAGE AND SOUNDED LIKE A DEFECT. THANKFULLY I HEARD ON THE NATIONAL NEWS YESTERDAY THAT THEY ARE RECALLING THE 2011 JEEP GRAND CHEROKEE FOR THAT SAME PROBLEM AND AFTER READING OTHER COMPLAINTS ON THE SAME YEAR VEHICLE IT WAS LIKE SEEING A CARBON COPY OF MY COMPLAINT. WHAT HAPPENED TO ME AND MY CHILDREN WHEN THE JEEP STALLED ON CAMP KANATA RD. IN WAKE FOREST, NC WILL NOT BE FORGOTTEN. IT FRIGHTENED ME MAINLY FOR MY CHILD. SHE WAS WORRIED THAT WE WERE GOING TO BE HIT FROM THE REAR WHEN THE JEEP STOPPED SUDDENLY ONLY 100 FT. FROM LEAVING THE DRIVEWAY OF CAMP KANATA. WE THOUGHT WE HAD A FLAT TIRE OR THAT THE VEHICLE WILL NOT START AGAIN BUT AGAIN THANKFULLY WE WEREN'T HIT. *TR

HELLO, I WAS BROWSING THE INTERNET AFTER RUNNING INTO THE FAULTY TIPM WITH MY 2011 GRAND CHEROKEE. I PURCHASED A CERTIFIED PRE OWNED VEHICLE FROM BUHLER BITTER DEALERSHIP IN HAZLET NJ IN LATE JANUARY/ FEB 2014. THIS PAST FRIDAY I BROUGHT MY VEHICLE TO THE DEALERSHIP TO HAVE THE PROBLEM LOOKED AT. IN RETURN I WAS GIVEN A BILL FOR OVER 1,500 DOLLARS TO FIX THE ISSUE. THEY TOLD ME THE ISSUE WAS NOT A RECALL AND WAS NOT COVERED BY THE LIMITED WARRANTY I WAS GIVEN. IS THERE ANY STEPS I SHOULD TAKE WITH THIS? I ALREADY PAID AND HAD THE VEHICLE FIXED.. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CHRYSLER SAFETY RECALL P14 / NHTSA 14V-154 BRAKE BOOSTER: TOOK VEHICLE FOR THE INSPECTION AND WAS TOLD YES WE WOULD GET THE UPDATED PART. NOW 2 MONTHS LATER STILL NO COMPLETION TO THE SAFETY RECALL! THE LOCAL DEALER STATES THE PART IS ON NATIONAL BACK-ORDER. IS THIS A SAFETY RECALL OR NOT? WHY SO LONG TO GET RESOLVED? NOW I HAVE ANOTHER SAFETY RECALL P36 / NHTSA 14V-391 FOR AN ISSUE WITH THE VANITY WIRING THAT MAY CAUSE A FIRE. WONDER HOW LONG THIS ONE WILL TAKE? I HAVE NOT YET CONTACTED THEM ABOUT THIS ONE TO BE FAIR. *TR