2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE IGNITION. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE COULD BE RESTARTED. WHEN THE VEHICLE RESTARTED, THERE WAS A STRONG FUEL ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES). THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY 2011 JEEP GRAND CHEROKEE WITH ONLY 42,000 MILES ON IT IS NOT STARTING PROPERLY. IT TRIES TO TURN OVER BUT SOMETIMES IT CAN TAKE 5 TIMES BEFORE I CAN GET IT TO START. I HAVE READ ONLINE MANY OTHER JEEP OWNERS ARE HAVING THIS ISSUE AND IT IS RELATED TO THE TIPM. PLEASE INVESTIGATE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER A SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE HAD FAILED AND NEEDED TO BE REPLACED. ANOTHER TECHNICIAN REPLACED THE FUEL PUMP RELAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY HAD FAILED. HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REVVED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REV'ED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR