2011 JEEP GRAND CHEROKEE Complaints

VEHICLE WOULD NOT START. DEALER REPLACED FUEL PUMP RELAY, MENTIONED MANY PEOPLE WERE HAVING THIS ISSUE AND THAT CHRYSLER MAY HAVE/NEED TO RECALL SO KEEP RECEIPT. SUSPECT IT MAY BE THE TIPM. *TR

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED BY THE DEALER, THE PART WAS NOT AVAILABLE. *JB

I CURRENTLY HAVE A TIPM ISSUE WHICH CAN SOMETIMES MAKE IT IMPOSSIBLE TO START MY CAR. IN ADDITION, IT CAN CAUSE ANY OF THE FOLLOWING. THE FUEL PUMP NOT TURNING OFF THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE HORN GOING OFF AT RANDOM TIMES. I HAVE A 7 YEAR OLD SON AND I USE THIS VEHICLE EVERYDAY AND I CAN NOT AND WILL NOT PUT MY LIFE, MY SON AND OTHER DRIVERS LIFE AT RISK BECAUSE OF THIS ISSUE WITH THIS VEHICLE. ABOUT A MONTH AGO I HAD TO GET MY BREAK BOOSTERS REPLACE AS WELL BECAUSE THEY WENT OUT AND I ALMOST GOT IN TO AN ACCIDENT AND HURT NOT ONLY ME AND MY SON BUT ANOTHER DRIVER. I CONTACTED CHRYSLER THE SEEM TO SHOW NOT MUCH CONCERN BUT I WAS ABLE TO TAKE IT TO A LOCAL CHRYSLER SERVICE DEPARTMENT AND THEY CORRECTED THE BREAK BOOSTER ISSUE. NOW I HAVE THIS ELECTRICAL ISSUE THAT IS NOT SAFE AND I DON'T WAN TO CAUSE ANY DAMAGE TO ANYONE OR MYSELF BECAUSE MY JEEP STALLS IN THE MIDDLE OF THE HIGHWAY MY AIRBAGS GO OFF WHILE DRIVING AND CAUSE ME TO HURT SOMEONE OR MYSELF. PLEASE HELP ME NOT ONLY ME BUT HELP ME FOR THE OTHER DRIVERS ON THE ROAD NO ONE NEEDS TO GET HURT BECAUSE OF THESE DEFECTS OF THIS VEHICLE. THANK YOU! *TR

WHEN CRANKING MY VEHICLE IT BEGINS TO STALL AND SOUNDS AS IF IT IS FLOODING. IT CONTINUES TO DO THIS UNTIL I CAN GET IT TO TURN OFF. THE STALLING IS CONTINUOUS. WHEN I TOOK MY JEEP TO THE DEALERSHIP THEY INFORMED THAT THE PROBLEM I AM EXPERIENCING IS DUE TO A DEFECTIVE TOTALLY INTEGRATED POWER MODULE, OR TIPM. THIS DEFECTIVE PART IS THE CAUSE OF THE PROBLEMS I'M INCURRING WITH STARTING MY VEHICLE AND IT'S STALLING. WHILE RESEARCHING THE ISSUE I LEARNED THAT THE TIPM CAN "PREVENT THE FUEL PUMP FROM SHUTTING OFF PROPERLY, CAUSE HEADLIGHTS AND TAILLIGHTS TO SHUT OFF, AND CAN CAUSE RANDOM AND UNCONTROLLABLE ACTIVITY OF THE HORN, WINDSHIELD WIPERS, ALARM SYSTEM, DOOR LOCKS, AND AIRBAGS." *TR

I WAS DRIVING ON THE HIGHWAY AND THE VEHICLE SHUT OFF, THE LIGHTS STARTED FLASHING AND THERE WAS NO POWER TO THE VEHICLE. I THOUGHT I WAS GOING TO DIE!!! IT WAS VERY HARD BUT I GOT IT TO THE SHOULDER. I CALLED 911 AND MY INSURANCE COMPANY AND THEY HAD IT TOWED TO THE NEAREST DEALER. THEY COULD NOT USE A NORMAL TOW TRUCK THEY HAT TO USE DOLLY WHEELS, SINCE EVERYTHING WAS LOCKED. MY LIGHTS CONTINUED TO FLASH FOR OVER SIX HOURS TILL THE DEALER COULD GET THEM SHUT OFF, IT BLEW MY FOG LIGHTS AND A TURN SIGNAL. THEY SAID IT WAS THE TIPM AND THEY LUCKILY HAD ONE. THIS WAS TO BE ALL FIXED BACK IN FEBRUARY. *TR

VEHICLE BEGAN PRESENTING WITH GRINDING NOISE UPON START UP (SIMILAR NOISE TO TURNING THE KEY IN OLDER VEHICLE ONCE ENGINE WAS RUNNING). BROUGHT TO DEALER'S ATTENTION AT TIME OF SERVICE - DEALER COULD NOT DUPLICATE GRINDING NOISE. WITHIN A FEW WEEKS, VEHICLE BEGAN TAKING MORE THAN 1 ATTEMPT TO TURN ENGINE OVER (SOMETIMES UP TO 4-5 ATTEMPTS), INCLUDING PROLONGED ENGAGEMENT OF STARTER MOTOR. IF MULTIPLE ATTEMPTS, NOTICED RICH FUEL SMELL. MENTIONED TO DEALER AT TIME OF NEXT SCHEDULED SERVICE - DEALER COULD NOT DUPLICATE STARTING PROBLEMS OVER THE COURSE OF 2 DAYS IN THEIR CARE. DEALER SAID TO WAIT FOR MORE FREQUENT OCCURRENCES TO BEGIN THEN THEY WOULD CHECK AGAIN. STARTING ISSUES WERE INTERMITTENT AND CONTINUED TO OCCUR UNTIL LAST WEEK, WHERE AFTER "HARD START," VEHICLE ENGINE STALLED WHILE IN REVERSE PULLING OUT OF PARKING SPOT (<5 MPH); HOWEVER, POWER TO LIGHTS AND RADIO REMAINED ON; STEERING LOCKED UP, AND HAD TO PUSH VEHICLE TO SAFE SPOT. TOOK 2 STARTS TO GET ENGINE RUNNING AGAIN. NEXT DAY, AFTER 4 FAILED STARTING ATTEMPTS (5TH SUCCESSFUL), HAD BATTERY TESTED AND REPLACED DAY AFTER THINKING IT COULD BE PART OF PROBLEM (STARTER AND ALTERNATOR TESTED FINE). THE DAY AFTER BATTERY REPLACEMENT, VEHICLE PRODUCED WHAT SOUNDED LIKE ABNORMAL START, THEN ENGINE STALLED WHILE IN MOTION UNDER 5 MILES PER HOUR. BASED ON EVIDENCE AND PRIOR REPORTS, FAULTY TIPM IS SUSPECT. WE ARE FORTUNATE THAT BOTH STALLS OCCURRED UNDER 5 MPH; IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS AT HIGHWAY SPEEDS. HOPING THE NHTSA WILL FORCE CHRYSLER'S HAND INTO OPENING FORMAL INVESTIGATION INTO FAULTY ELECTRICAL SYSTEMS IN VEHICLES. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE VEHICLE NEEDED ADDITIONAL REPAIRS OTHER THAN THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS AT A BUSINESS MEETING AND I CAME OUTSIDE TO START MY VEHICLE UP AND IT WOULDN'T START. TOOK THE TRUCK TO 2 MECHANICS BEFORE TAKING IT BACK TO WHERE I PURCHASED THE VEHICLE. DEALER EXPLAINED THAT ITS THE (T.I.P.M) TOTALLY INTEGRATED POWER MODULE AND ITS GONNA COST $1100 DOLLARS TO FIX. *TR

DRIVING IN TO WORK AND COMPLETING A CORNER (VEHICLE TRAVELING APPROXIMATELY 30MPH) WHEN ENGINE STOPPED RUNNING (ACCESSORIES STAYED ON). NO WARNING LIGHTS PREVIOUS TO THE INCIDENT OR AFTER. LOST POWER STEERING AND BRAKES. WAS ABLE TO MUSCLE CAR AROUND THE CORNER AND COASTED TO A STOP. VEHICLE IS PUSH BUTTON START SO I PUSHED BUTTON TO TURN ACCESSORIES OFF, THEN ATTEMPTED TO RESTART THE CAR. RESTART WORKED WITH NO WARNING/PROBLEM LIGHTS. COMPLETED DRIVE IN TO WORK WITH NO OTHER PROBLEMS. THIS IS THE FIRST TIME THIS HAPPENED. CALLED DEALER (ZIEGLER KALAMAZOO) AND TOLD THEM WHAT HAPPENED AND GOT SOONEST AVAILABLE SERVICE APPOINTMENT (ONE WEEK FROM DAY INCIDENT OCCURRED). CALLED CHRYSLER TO REPORT INCIDENT AS WAS TOLD THEY WOULD MAKE A NOTE IN MY "FILE", BUT COULD/WOULD NOT TAKE ANY OTHER ACTION. CHRYSLER RECOMMENDED WORKING WITH THE DEALER. *TR