2011 JEEP GRAND CHEROKEE Complaints
View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JEEP GRAND CHEROKEE- MONROE CENTER, IL
WILL NOT START 10 TO 15 TIMES BEFORE IT WOULD START. THEY PUT SOME KIND OF BYPASS RELAY IN IT.I THINK THERE MIGHT BE SOMETHING WRONG WITH TIPM SO THEY BYPASS PART OF IT WITH THIS RELAY. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- SYLVAN LAKE, MI
RECEIVED A RECALL ON THE BRAKES. TOOK THE TRUCK INTO GOLLING JEEP IN BLOOMFIELD HILLS MI ON 8-7-14. WAS CALLED BACK TO LET ME KNOW IT WAS ALSO A BAD BRAKE BOOSTER. IT IS NOW 9-15-14 OVER 5 WEEKS LATER AND THE TRUCK IS STILL NOT FIXED. I'M TOLD THEY DON'T HAVE THE PARTS AND THEY HAVE NO IDEA WHEN THEY WILL BE IN. THIS IS AFFECTING MY ABILITY TO DO MY JOB DUE TO LACK OF A COMPARABLE VEHICLE AND IN TURN CAUSING ME STRESS. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- WILLOWICK, OH
3 OUT OF 4 DOOR LATCHES WORK. EXPLAIN HOW THAT WON'T BE COVERED MY WARRENTY EXPIRED 2.5 WEEKS AGO. AND THE MANAGER SAID THEY WILL NOT PUT IT THRU CHRYSTLER. SO NOW I HAVE TO PAY FOR A "FAULTY PART." NOT ACEPTABLE. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- MINNEAPOLIS, MN
FILING A COMPLAINT BECAUSE JEEP/CHRYSLER HAS FAILED TO REMEDY A RECALL SITUATION IN A TIMELY MANNER. RECEIVED NOTICE MAY 2014 ON NEED TO RECALL BRAKE BOOSTER, HAVE ATTEMPTED TO SCHEDULE REPAIR SINCE THEN BUT TOLD THERE IS A NATIONWIDE PARTS SHORTAGE AND AM ON A WAITING LIST. WAS TOLD THIS WON'T BE AN ISSUE UNTIL FREEZING WEATHER, BUT LIVE IN NORTHERN MIDWEST AND FREEZING WEATHER IS NOW - STILL NO PROMISE THE PARTS WILL BE IN ANYTIME SOON. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- SOLON, OH
THE TIPM MODULE MALFUNCTIONED AND I COULD NOT PULL MY BOAT OUT OF THE LAKE. HAD TWO CHILDREN WITH ME. *TR
Source: NHTSA WEB SITE -
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2011 JEEP GRAND CHEROKEE- SEMMES, AL
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- FREEPORT, ME
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPING POORLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- OKLAHOMA CITY , OK
VEHICLE WILL NOT START. I AM TOLD IT IS RELATED TO A TIPM FAILURE. 1300 DOLLARS TO FIX ON A CAR THAT IS OUT OF WARRANTY WITH LESS THAN 20K MILES. THE PART IS ALSO OK BACK ORDER FOR OVER A MONTH. I AM TOLD THERE COULD BE RANDOM DEPLOYMENT OF AIRBAGS ALSO. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- MUSKOGEE, OK
AS I WAS TRYING TO LEAVE WORK ON SEPT. 10, JEEP WOULDN'T START. IT WOULD TRY FOR A MINUTE, THE WHOLE THING WOULD SHAKE, AND THEN IT WOULD TURN OFF. I TRIED AGAIN, JEEP STARTED FINE AND DROVE HOME FINE. THE NEXT MORNING WHEN I WAS HEADED TO WORK, THE JEEP WOULDN'T START - SAME SHAKING THING, I TRIED 5 TIMES AND IT WOULD NEVER COME ON. STARTED RESEARCHING ONLINE AND LOOKS LIKE WE'VE FALLEN VICTIM TO THE TIPM PROBLEM I KEEP READING ABOUT. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- VIPER, KY
VEHICLE HARD TO START, FAILED TO START, AND QUIT AFTER STARTING. FAILURE OF THE DEFECTIVE TOTALLY INTEGRATED POWER MODULE (TIPM). *TR
Source: NHTSA WEB SITE