2011 JEEP GRAND CHEROKEE Complaints

View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP GRAND CHEROKEE
    - MIDDLETOWN, NY

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - LYNNFIELD, MA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - DRUMS , PA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - SPRING VALLEY, CA

    MY JEEP GRAND CHEROKEE HASN'T BEEN STARTING REGULARLY FOR ABOUT 3 MONTHS. FOUR DAYS AGO THE HEADLIGHTS TURNED OFF WHILE I WAS DRIVING, YESTERDAY IT WOULDN'T START AT ALL. CURRENTLY HAVING THE TIPM REPLACED TO THE TUNE OF $1100. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - LAJOLLA, CA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - BUCKHOLTS, TX

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ALSO, THE INSTRUMENT PANEL WARNING INDICATORS INTERMITTENTLY ILLUMINATED. THE DEALER STATED THAT THE TIPM UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - ALBANY , NY

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - SAVAGE, MN

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V391000 AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - BONARE, GA

    WE PURCHASED OUR 2011 JEEP GRAND CHEROKEE BRAND NEW IN AUGUST 2010. OVER THE COURSE OF THE LAST YEAR THERE WERE MOMENTS WHEN THE VEHICLE WAS HARD TO START. IN THE LAST TWO WEEKS THE HARD STARTING ONLY OCCURRED THE INITIAL START OF THE DAY. SUBSEQUENTLY, AUGUST 31ST - SEPTEMBER 5TH THE HARD START OCCURRED AT EVERY START THROUGH OUT THE DAY. I NO LONGER FELT COMFORTABLE DRIVING IT ANYWHERE FEELING LIKE I WOULD BE STRANDED SOMEWHERE. THE CAR IS CURRENTLY AT THE DEALERSHIP WITH A NEW TIPM BEING INSTALLED AT A COST OF $1000 FOR THE PART AND ANOTHER $411 IN LABOR AND TAX. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SAGINAW, MI

    ON 5/18/2014 I LOST ALL POWER ASSISTED BRAKING DUE TO A FAILED BRAKE BOOSTER. ON MONDAY, 5/19-2014 I HAD IT REPLACED AT A LOCAL SHOP IN SHIELDS, MI. IN ACCORDANCE WITH CHRYSLER'S RECALL NOTICE P14-NHTSA 14V-154, I SUBMITTED A REIMBURSEMENT REQUEST FOR $382.82 TO CHRYSLER CUSTOMER ASSISTANCE AT P.O BOX 21-8007, AUBURN HILLS, MI LATER THAT MONTH AND A SUBMITTED A FOLLOW UP REQUEST ON AUGUST 5, 2014. TO DATE I HAVE RECEIVED NEITHER A REIMBURSEMENT NOR ACKNOWLEDGEMENT OF MY REQUESTS. *TR

    Source: NHTSA WEB SITE