2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) IN MAY OF 2014. THE CONTACT NOTIFIED MULTIPLE DEALERS ON SEVERAL OCCASIONS IN REFERENCE TO THE RECALL AND WAS INFORMED THAT THE PARTS WERE STILL UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

OCTOBER 20, 2013, ATTEMPTED TO TURN IGNITION OFF WHEN THE STARTER MOTOR REMAINED ENGAGED AND CONTINUED CRANKING AFTER SHUT OFF AND ENGINE CHECK LIGHT CAME ON. STARTER MOTOR FINALLY DISENGAGED AFTER PUSHING THE START/STOP BUTTON MULTIPLE TIMES. VEHICLE HAS ONLY 20652 MILES ON THE ODOMETER. VEHICLE TAKEN TO THE DEALER WHO ADVISED THAT THE STARTER MOTOR NEVER REMAINED ENGAGED WHILE CRANKING DURING THEIR TEST. DEALER INVOICE REPORTS "CHECK VEH FOR CHECK ENGINE LIGHT ON, HOOK UP TO SCANNER FOUND "DTC P0108". CHECKED FOR FLASH FOUND POWER TRAIN FLASH REPROGRAM PCM THEN RETEST, VEHICLE OK". DEALER MENTIONED NOTHING ABOUT A POSSIBLE TIPM PROBLEM. VEHICLE RAN FINE FOR A WHILE, BUT THE SAME THING OCCURRED SEVERAL MONTHS LATER. SINCE THE SECOND INCIDENT, NO FURTHER PROBLEMS UNTIL YESTERDAY (SEPTEMBER 6, 2014) WHEN THE ENGINE WOULD NOT START AS THE STARTER MOTOR REMAINED ENGAGED AND CONTINUED TO CRANK. THE STARTER MOTOR DISENGAGED AND STOPPED CRANKING WHEN THE START/STOP BUTTON WAS PUSHED, BUT THE SAME THING HAPPENED 5 SUCCESSIVE TIMES WHEN ADDITIONAL ATTEMPTS WERE MADE TO START THE ENGINE. FINALLY, THE VEHICLE STARTED. I GOOGLED THE SYMPTOMS AND LEARNED ABOUT THE ONGOING PROBLEM WITH THE TIPM INVOLVING THE 2011 JEEPS. I'VE RECENTLY RECEIVED TWO RECALL NOTICES FROM CHRYSLER FOR "P36 / NHTSA 14V-391 AND 154" (LAMP WIRING AND BRAKES), BUT NOTHING REGARDING THE TIPM PROBLEM. I NOW HAVE A LACK OF CONFIDENCE IN MY JEEP. *TR

VEHICLE WILL STALL AT ANY SPEED WITHOUT ANY PRIOR WARNING CAUSING LOSS OF STEERING AND BRAKING. THE VEHICLE HAS TO COME TO A COMPLETE STOP TO BE STARTED AS IT IS A PUSH BUTTON START AND IT HAS TO BE IN PARK WITH FOOT ON BRAKE. STARTED A CASE NUMBER WITH JEEP, TOOK IT TO SEVERAL JEEP AUTHORIZED SERVICE FACILITIES AND THEY COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE HAD A TIPM (TOTALLY INTEGRATED POWER MODULE) REPLACED AT ABOUT 80,000 MILES. SHOULD HAVE BEEN RECALLED, WAS NOT. JEEP CLOSED THE CASE TELLING US THERE WAS NOTHING THEY COULD DO FOR US AS THEY COULD NOT DIAGNOSE THE PROBLEM. THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL ISSUES DOCUMENTED STARTING WHEN IT ONLY HAD 50 MILES ON IT. THIS VEHICLE IS NOT SAFE TO DRIVE. *TR

MY JEEP WAS HAVING PROBLEMS STARTING FOR 3 WEEKS NOW BUT THE DEALER COULDN'T LOOK AT IT UNTIL 9/9/14 ON TUESDAY 9/2/14 IT STALLED WHILE DOING 55 MPH ON THE LONG ISLAND EXPRESSWAY, I WAS ABLE TO COAST TO THE SHOULDER AND ABLE TO GET THE CAR STARTED AFTER ABOUT A DOZEN TRIES. I CALLED THE DEALER AND TRIED TO GET IN EARLIER BECAUSE ON MY CONCERN ABOUT SAFETY. THEY TOLD ME I WAS LUCKY I STILL HAD THE APPOINTMENT THAT I HAD BECAUSE THEY ARE OVERBOOKED. IT WOULD NOT START AT ALL ON FRIDAY 9/5/14 I HAD IT TOWED TO ANOTHER DEALER THAT DIAGNOSED IT AS A FAULTY TIPM. AND IT WOULD COST ME 1098 TO FIX BECAUSE THE WARRANTY WILL NOT COVER IT. AFTER LOOKING UP THE PROBLEM I SEE THAT THIS IS A SERIOUS ISSUE WITH MY MODEL. THIS IS A SERIOUS PROBLEM WITH THE ENGINE STALLING AT SPEED. CHRYSLER SHOULD FIX THIS FOR FREE! *TR

ENGINE WOULD CRANK BUT WOULD NOT START. REQUIRED REPEATED TRIES AND WOULD THEN START. THIS HAS OCCURRED SEVERAL TIMES SINCE FEBRUARY. SEEMS TO OCCUR AFTER CAR HAS BEEN SITTING FOR A FEW DAYS. RADIO AND AC HAVE ALSO HAVE SOME UNEXPLAINED BEHAVIORS THAT MAY OR MAY NOT BE RELATED. HAVE NOW LEARNED THROUGH NUMEROUS ONLINE COMPLAINTS THAT TIPM MAY VERY WELL BE THE CULPRIT. GOING TO DEALER ON MONDAY. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) WAS RECEIVED IN MAY OF 2014. THE CONTACT STATED THAT THAT THE DEALER WAS CONTACTED ON SEVERAL OCCASIONS WHERE THEY INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHREOKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN NUMBER IS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE BRAKES SEIZED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,030.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.