2011 JEEP GRAND CHEROKEE Complaints

View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP GRAND CHEROKEE
    - CASTLE ROCK, CO

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE ADDED ON A WAITING LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - PONTEVEDRA BEACH, FL

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - NEWTON, NC

    WITHIN THE FIRST TWO MONTHS OF OWNING THE VEHICLE, IT DIDN'T WANT TO CRANK (DIDN'T TURN OVER). AFTER TWO ATTEMPTS, IT CRANKED FINE FOR THE NEXT FEW MONTHS. ABOUT A MONTH LATER, SAME THING OCCURED. 09/03/14 SAME TYPE OF INCIDENT OCCURED EXCEPT ETC LIGHT CAME ON. CRANKED AFTER TWO SEPARATE ATTEMPTS. CAR ALARM ALSO RANDOMLY WILL GO OFF IN A PARKING LOT, ESPECIALLY WHENEVER LOCKED, WITH NO OTHER CARS OR INTERFERENCES AROUND (HAPPENS AT LEAST MONTHLY).

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2011 JEEP GRAND CHEROKEE
    - SOUTH HAMILTON, MA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC. HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - STATE COLLEGE, PA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - HAVRE, MT

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - NORTHVILLE, MI

    CHRYSLER HAS A RECALL NUMBER14V-154. I HAVE TRIED TO GET THE RECALL TAKEN CARE OFF AT SEVERAL DEALER SHIPS IN THE GREATER DETROIT AREA W/O SUCCESS DUE TO MISSING PARTS. ABOUT TWO WEEKS AGO THE BRAKE BOOSTER ON MY JEEP WENT SUDDENLY OUT AND I BARELY AVOIDED AN ACCIDENT. I ESTIMATE THAT THE LOSS OF BRAKE POWER IS AROUND 80-90%. MANY TIMES I AM TOWING A BOAT AND IF THAT WOULD HAVE BEEN THE CASE WHEN THE BRAKE BOOSTER WENT OUT I COULD NOT HAVE AVOIDED CRASHING INTO THE CAR AHEAD OF ME. THE RE-CALL NOTICE IS TAKING THE ISSUE WAY TO LIGHTLY. " THE DRIVER MAY BE REQUIRED TO APPLY ADDITIONAL APPLICATION FORCE TO APPLY THE BRAKES DURING SUB FREEZING DRIVING CONDITIONS" THE FACT IT WITH ALL THE FORCE I COULD APPLY THE CAR BARELY CAME TO A STOP. NO WARNING ABOUT TO AVOID TOWING. AND CERTAINLY THE TEMPERATURE WHERE WAY ABOVE SUB FREEZING. SINCE THE INCIDENT I HAVE MY CAR IN THE SHOP AND AS OF TODAY NOBODY IS ABLE TO TELL ME WHEN THEY WILL RECEIVE PARTS. THIS ISSUE IS HUGE AND CHRYSLER HAS TO UNDERSTAND THE BIG POTENTIAL OF FATAL OR BADLY INJURED CRASHES ESPECIALLY WHEN CONSIDERING THE TOWING CAPABILITY OF THAT VEHICLE. I AM ALSO SURE THAT CHRYSLER IS SELLING NEW CARS WHICH HAVE THE NEW PART IN QUESTION INSTALLED INSTEAD OF TAKING CARE OF CURRENT OWNER HOW ARE IN DANGER LOSING THEIR BRAKES WHILE DRIVING DAILY. I AM ALSO CONVINCED THAT CARS RETURNED ON LEASE WILL HAVE THE NEW COMPONENTS INSTALLED SO THEY CAN BE RE-SOLD. I HOPE THIS COMPLAIN FINDS THE RIGHT EAR AND MAKES CHRYSLER PUT A HIGHER PRIORITY AND URGENCY ON THIS MATTER. AT THE MOMENT THEY SEE IT TO LIGHTLY. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - WHITTIER, CA

    DRIVING HOME FROM WORK ON A FRIDAY AFTERNOON, WHILE MAKING A TURN IN RESIDENTIAL AREA, THE ENGINE CUT OFF AND THE STEERING LOCKED UP. THE RADIO, INSTRUMENT PANEL AND A/C WERE ALL STILL ON, SO DID NOT IMMEDIATELY REALIZE THE ENGINE WAS OFF. WAS ABLE TO RESTART AFTER PUTTING VEHICLE INTO PARK. FORTUNATELY, NO OTHER VEHICLES WERE BEHIND ME OR COULD HAVE BEEN WORSE. DEALER NOT ABLE TO FIND WHAT WAS WRONG SINCE THEY COULD NOT REPLICATE IT, SO WAS NOT ABLE TO REPAIR PROBLEM. HAS NOT RECURRED, BUT NOW VERY SCARY DRIVING, NOT KNOWING IF IT WILL HAPPEN AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - PORTAGE, PA

    MY JEEP FAILED TO START ON THE FIRST 4 ATTEMPTS. THIS WAS ONE OF THE MANY TIMES IT HAS FAILED TO START. MY SERVICE TECH TOLD ME IT NEEDS A TIPM, TOTAL INTEGRATED POWER MODULE AND THAT THEY ARE KNOW BY JEEP TO BE DEFECTIVE AND JEEP NEEDS TO RECALL THESE BEFORE THERE ARE ANYMORE ACCIDENTS. I WAS ALSO TOLD IT WILL TAKE WEEKS FOR A REPLACEMENT TIPM DUE TO THE DEMAND OF THE BAD ONES BEING REPLACED. I WAS ALSO TOLD THIS IS AROUND A $1300 REPAIR. I BOUGHT A EXTRA 5 YEARS WARRANTY AND NOW NEED TO GET A RENTAL AND HAVE IT FIXED BEFORE IT LEAVES ME STRANDED ALONG THE ROAD. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SAND SPRINGS, OK

    CAR WILL NOT START AND FUEL PUMP WILL NOT SHUT OFF. THE ISSUE IS RELATED TO THE TOTALLY INTEGRATED POWER MODULE (TIPM). *TR

    Source: NHTSA WEB SITE