2011 JEEP GRAND CHEROKEE Complaints

View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP GRAND CHEROKEE
    - LEMONT, PA

    ON AUGUST 14, 2014 MY 2011 JEEP GRAND CHEROKEE WOULD NOT START. OVER THE NEXT TWO WEEKS THE STARTING ISSUED GOT CONTINUALLY WORSE. THE DAY I TOOK IT INTO THE SHOP TO HAVE LOOKED AT IT TOOK 8 TO 12 TIMES TO START. THE VEHICLE WILL CRANK BUT NOT START. THE TECHNICIAN PERFORMED DIAGNOSTIC TESTING AND FOUND NO FUEL PRESSURE WHEN NOT STARTING. TECHNICIAN FOUND FUEL PUMP NOT BEING TURNED ON WHEN KEY IS TURNED. TECHNICIAN INSTALLED A RELAY OVERLAY HARNESS FOR TIPM CIRCUIT. DIAGNOSIS - FAULTY TIPM. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - STATEN ISLAND, NY

    DURING THE COLD WINTER MONTHS IN NYC THE VEHICLE FAILED TO START AFTER A FEW ATTEMPTS IT DID ACTUALLY START. THE REAR DOOR LATCH OPENS BUT THE DOOR DOESN'T ACTUALLY OPEN SO I NEED TO GET OUT AND OPEN THE DOOR AND CLOSE IT TO REMOVE THE DOOR OPEN SYMBOL ON MY DASHOBOARD. THEN THE DOOR WILL DO THE SAME THING 3 OR 4 TIMES IN A ROW. ALSO THE REAL GLASS WINDOW DOESNT OPEN, BUT THEN WILL OPEN ON ITS OWN FOR NO REASON. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - BOX ELDER, SD

    VEHICLE WOULD NOT START DUE TO FAILED TOTALLY INTEGRATED POWER MODULE. THE TIPM WOULD NOT SEND POWER TO THE FUEL PUMP AND ENGINE WOULD NOT START. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT FAILS TO TAKE RESPONSIBILITY FOR THE DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - GROVELAND , MA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER DID NOT EXPECT TO RECEIVE ENOUGH PARTS TO REPAIR THE VEHICLE. THE CONTACT WAS PLACED ON A WAITING LIST WITH SEVENTY OTHER NAMES. THE MANUFACTURER STATED THAT THEY WERE TRYING TO EXPEDITE THE PROCESS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/9/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - CASTLE ROCK , CO

    ABOUT A MONTH AGO, MY JEEP HAD PROBLEMS STARTING. WHEN PUSHING THE START BUTTON, IT WOULD JUST TURN OVER AND OVER BUT FAIL TO FIRE UP. SHUT IT OFF, WAIT, RESTART THE PROCESS IS THE ONLY WAY TO FINALLY GET IT TO START. THE PROBLEM NOW HAS PROGRESSED TO ALMOST EVERY TIME AND 5-6 X TO FINALLY START. I KNOW THIS SITE WANTS ME TO LOG EACH INCIDENT SEPARATELY, BUT I'D BE DOING THAT 5X A DAY...UGH! NOT LOOKING FORWARD TO A $1200+ REPAIR FOR A KNOWN ISSUE! MAY BE MY LAST JEEP IF THEY DON'T FIX IT! I HAVE BEEN TOLD IT'S A FAULTY TIPM, THAT IT'S A KNOWN ISSUE, YET IT AM STILL RESPONSIBLE FOR THE REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - PEACHLAND, NC

    PROBLEM STARTED A FEW MONTHS AGO WITH MY 2011 JEEP GRAND CHEROKEE. THE VEHICLE WOULDN'T START WITH THE PUSH BUTTON NOR THE KEY. THE PROBLEM PROGRESSIVELY GOT WORSE TO THE POINT OF TAKING UP TO TEN MINUTES TO CRANK THE JEEP. WOULD TURN THE IGNITION TO "RUN" FOR SEVERAL MINUTES BEFORE THE VEHICLE WOULD START. ONCE THE REPAIR SHOP LOCATED THE SOURCE OF THE PROBLEM, THE JEEP WOULDN'T CRANK AT ALL. HAD TO REPLACE THE TIPM TO THE TUNE OF $1200.00 AND TWO WEEKS IN THE REPAIR SHOP. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SOPTERTON, GA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,887.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - BALTIMORE, MD

    HAD A PROBLEM STARTING THE VEHICLE. TOOK IT TO THE DEALER ON 8/27. WAS TOLD IT COULD BE THE TPIM AND/OR FUEL PUMP. PARTS ARE ORDERED, BUT THEY HAVE NO IDEA OF WHEN THEY'LL ARRIVE. NOW I'M IN A RENTAL. *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SCHNECKSVILLE, PA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 01/07/14*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT START IF THE MOTOR WAS NOT WARMED UP FIRST. IT WOULD TAKE 4-6 DIFFERENT STARTING ATTEMPTS/CYCLES IN ORDER TO START UP THE MOTOR. THE TOTALLY INTEGRATED POWER MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 06/8/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - DYER, AR

    WHEN I TRY TO START MY VEHICLE, IT WILL ATTEMPT TO TURN OVER BUT WILL THEN TURN ITSELF OFF. AFTER READING ONLINE, IT SEEMS THAT THERE IS A FAULTY TIPM THAT IS CAUSING THE PROBLEM. I HAVE READ THAT IT ALSO CAUSES ELECTRICAL MALFUNCTIONS, AND STALLING AT RANDOM TIMES WHILE DRIVING. THIS CAUSES A VERY BIG CONCERN FOR ME; AS IT COULD BE VERY DANGEROUS FOR MY VEHICLE TO STALL AT INTERSTATE SPEEDS OR WHILE TURNING AT AN INTERSECTION. *TR

    Source: NHTSA WEB SITE