2011 JEEP GRAND CHEROKEE Complaints

I BOUGHT MY 2011 JEEP GRAND CHEROKEE, BRAND NEW... LITERALLY 0 MILES ON IT. BEGINNING AT JUST SHY OF 36,000 MILES IT BEGAN TO INTERMITTENTLY HAVE CRANKING AND STARTING ISSUES. EVERY TIME I WOULD TAKE IT TO THE SERVICE CENTER AT THE DEALERSHIP, THEY COULD NEVER GET THE PROBLEM TO "REPLICATE." AFTER SEVERAL DIAGNOSTIC TESTS COSTING $104.86 EACH, THEY FOUND NOTHING. WHEN THE VEHICLE REACHED 38,902 MILES, AND AFTER THE PROBLEM BECAME MORE RECURRENT THE DEALERSHIP HAD ME TO REPLACE MY KEY FOB BATTERY AND UPDATE THE SOFTWARE IN MY PCM & WCM. ($170.00) THE PROBLEM DIDN'T SUBSIDE, AND I WAS LEFT TO DEAL WITH THE PROBLEM WHICH OCCURRED AT MOST INOPPORTUNE TIMES, BUT ONLY INTERMITTENTLY... UNTIL YESTERDAY. AFTER APPROXIMATELY A DOZEN+ ATTEMPTS TO GET THE JEEP TO CRANK AND START, I TOOK TO YOUTUBE (HTTP://YOUTU.BE/27XKM0FAIWI) WHERE I FOUND THAT I WAS NOT ALONE. NOT ONLY AM I NOT ALONE, I NOW REALIZE WHAT A SYSTEMIC PROBLEM THIS IS AND THAT JEEP/ CHRYSLER/ DODGE MUST CERTAINLY BE AWARE OF IT. I TOOK MY JEEP INTO MY LOCAL TAMPA, FL. DEALER TODAY FULLY EXPECTING TO GET THE RUN-AROUND, AND FOR THE FIRST TIME THEY DIDN'T DISAPPOINT... JUST AS SUSPECTED THEY PASSED THE BUCK. THEY CHARGED ME ANOTHER $104.86 FOR A "DIAGNOSTIC TEST" (WHICH I ALREADY HAD INFORMED THEM OF WHAT THEY'D FIND)! THEY THEN QUICKLY HANDED ME A REPAIR QUOTE OF $1,300+ TAX. I CALLED CHRYSLER'S CUSTOMER ASSISTANCE CENTER (1-800-992-1997) AND I SPOKE WITH A REPRESENTATIVE WHO BASICALLY AFTER A 30 MINUTE CONVERSATION OF EXPLAINING MY SITUATION STATED THAT IF I WOULD HAVE CAUGHT THE UNDIAGNOSED ISSUE AT 36,000 MILES AND WHILE IT WAS UNDER WARRANTY, IT'D WOULD HAVE BEEN COVERED. SO ESSENTIALLY ALL THAT COULD BE DONE WAS FOR ME TO LEAVE MY JEEP WITH THEM FOR WHO KNOWS HOW LONG AND PAY THE ASSESSED FEE. SHE THEN ADDED THAT I COULD FILE A COMPLAINT WITH THE N.H.T.S.A (1-888-327-4236) TO WHICH I DID. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER WAITING A FEW HOURS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,642.

FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE) THAT NEEDED REPLACEMENT. VEHICLE WOULD NOT START. REPAIR COST $1350. DEALER WAS FAMILIAR WITH THE PROBLEM ONCE I MENTIONED THE ISSUE I WAS HAVING AND MENTIONED HE HAD JUST REPLACED ONE IN A DURANGO. I DID A LITTLE ONLINE RESEARCH AND AM FINDING OUT THAT THIS IS A COMMON, EXPENSIVE AND KNOWN CHRYSLER ISSUE. I'M HOPING A RECALL IS CONDUCTED AND THAT OWNERS WHO HAVE HAD TO PAY FOR REPAIRS ARE REIMBURSED. *TR

AFTER MUCH RESEARCH, I HAVE FOUND THAT MY TIPM IS BAD. MY VEHICLE STARTED EXPERIENCING ISSUES WITH STARTING AND STALLING IN JANUARY OF 2014 (@ JUST OVER 30K MILES). INITIALLY I DID NOT THINK MUCH OF THE PROBLEM AS IT WAS IN JANUARY AND COLD HERE IN COLORADO. THE PROBLEM MILDLY CONTINUED IN FEB AND MARCH... FAST FORWARD TO JULY 2014 AND THE PROBLEM BECAME MORE PREVALENT. I FINALLY HAVE AN APPOINTMENT WITH THE LOCAL DEALERSHIP TO LOOK AT THE PROBLEM (TOMORROW - 28AUGUST2014). IT IS NOW A DAILY OCCURRENCE THAT MY VEHICLE WILL NOT START WITHOUT MANY ATTEMPTS AND ONCE IT DOES START, IT STALLS AND THE ENGINE TURNS OFF. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

VEHICLE WOULD NOT CRANK OVER WHEN ATTEMPTED TO START. AFTER SEVERAL ATTEMPTS, VEHICLE EVENTUALLY STARTED. FLASH UPDATES WERE PREVIOUSLY PERFORMED ON THE VEHICLE TO ADDRESS THIS ISSUE; HOWEVER, UPDATES DID NOT PREVENT ISSUE. DEALERSHIP DIAGNOSED PROBLEM AS FAULTY TIPM. TIPM REPLACED. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS AIR IN THE BRAKES UPON APPLYING THE BRAKES INTERMITTENTLY. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL TO ENSURE THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES HYDRAULIC). HOWEVER, THE PARTS WERE NOT AVAILABLE IN ORDER TO PERFORM THE RECALL REPAIRS. THE CONTACT MENTIONED THAT AFTER SEVERAL MONTHS THE PARTS BECAME AVAILABLE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE DELAY. THE FAILURE MILEAGE WAS UNKNOWN.

STALLED ON THE ROAD WHILE DRIVING. TROUBLE CRANKING THE VEHICLE CAR ALARM GOING OFF UNPROVOKED REAR DOOR LOCKS STOPPED WORKING. *TR