2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I BEGAN HAVING DIFFICULTIES STARTING MY VEHICLE ABOUT A WEEK AGO, THE ENGINE WOULD CONTINUALLY TURN OVER WITHOUT ACTUALLY STARTING (PUSH BUTTON START). EACH TIME I WOULD HAVE TO PRESS THE START BUTTON MULTIPLE TIMES AND LET THE VEHICLE CYCLE THROUGH MULTIPLE FAILED ATTEMPTS UNTIL THE ENGINE WOULD FINALLY START. HOWEVER, THIS MORNING, AFTER CYCLING THROUGH MULTIPLE ATTEMPTS AND GETTING THE VEHICLE TO START, THE ENGINE SHUT OFF WHILE I WAS DRIVING. AFTER THE ENGINE SHUT OFF THE DASHBOARD READ AS IF IT WAS STILL RUNNING. I WAS UNABLE TO START THE VEHICLE AFTER THAT AND HAD TO PUSH IT OUT OF THE WAY (WAS LUCKILY STILL IN A PARKING LOT). *TR

I WAS ADVISED IN MAY THIS YEAR THAT THERE WAS A RECALL ON MY CAR, HAVING TO DO WITH THE BRAKE BOOSTER SHIELD. I CALLED THE DEALER (PRO R CHRYSLER JEEP 1800 W 104TH AVE. DENVER CO 80234)) REGARDING THE REPAIR, AND WAS TOLD THAT THE PARTS HAVE NOT COME IN YET, AND I WOULD BE NOTIFIED WHEN THEY DO. ABOUT A MONTH LATER I CALLED AGAIN TO FIND OUT MORE ABOUT THE PART AND REPAIR, AND WAS TOLD I WAS #20 ON THE LIST, AND SHOULDN'T BE MORE THAN ABOUT 2 WEEKS, AND I WOULD BE CALLED! ITS NOW THE END OF AUGUST, CALLED AGAIN TODAY, TALKED TO [XXX], AND WAS TOLD AGAIN, ACCORDING TO THE SERVICE MANAGER, NONE OF THE PARTS HAVE COME IN FROM CHRYSLER, AND I NEED TO CONTINUE TO WAIT UNTIL THEY COME IN. NO OTHER EXPLANATION WAS GIVEN. I WOULD APPRECIATE A FOLLOW UP IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED. THE CONTACT MENTIONED THAT THE KEY HAD TO BE TURNED NUMEROUS TIMES BEFORE THE ENGINE RESTARTED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE INTEGRATED POWER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

ON 05/06/14 VEHICLE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT STOP AT AN INTERSECTION. THE VEHICLE ROLLED THROUGH TWO STOP SIGNS WITH AN INFANT IN THE VEHICLE NEARLY CAUSING TWO SEPARATE ACCIDENTS. BRAKES DID NOT FUNCTION AT ALL EVEN AFTER BRAKE PEDAL WAS PUMPED. WHILE DRIVING TO THE DEALERSHIP A COLLISION OCCURRED WITH A WHITE TAIL DEER DUE TO BRAKE PEDAL BEING DEPRESSED ALL THE WAY TO THE FLOOR AND NO SLOWING OF VEHICLE. AT THE DEALERSHIP, THEY DISCOVERED AN INTERNAL FAILURE OF THE BRAKE BOOSTER. CHRYSLER WOULD NOT PROVIDE REIMBURSEMENT AFTER MULTIPLE PHONE CALLS AND VEHICLE HAVING ONLY 55KMI. ON 8/19/14 CHRYSLER STILL HAS NOT REFUNDED COSTS ASSOCIATED WITH BRAKE BOOSTER RECALL P14 / NHTSA 14V-154 FOR 2011 THROUGH 2014 MODEL YEAR DODGE DURANGO AND JEEP GRAND CHEROKEE VEHICLES, WHICH WAS SENT IN MAY 2014. RECALL NOTICE STATES REIMBURSEMENT WITHIN 60 DAYS. *TR

VEHICLE POWER SHUTS DOWN WHILE DRIVING AT HIGHWAY SPEED, IN ANY AND ALL DRIVING CONDITIONS. NO POWER STEERING, NO POWER BRAKES, NO POWER, NOTHING. THERE IS NO WARNING WHEN POWER GOES OUT. DRIVER CAN BE STRANDED IN MIDDLE OF FREEWAY, OR OFF-RAMP, OR BUSY INTERSECTION. EXTREMELY DANGEROUS. WORSE THAN GM ISSUE. VEHICLE CANNOT BE RESTARTED WITHOUT SHIFTING INTO PARK. 2011 JEEP STALL ON 70MPH FREEWAY REQUIRES DRIVER TO SHIFT INTO PARK BEFORE A RE-START CAN BE ATTEMPTED (NEUTRAL WILL NOT ALLOW ROLLING START). EXTREME DANGER OF HIGH-SPEED REAR END COLLISION. WELL DOCUMENTED ISSUE ON WEB 2011 JEEP GRAND CHEROKEE TIPM. RECALL IS NEEDED FOR THIS SAFETY CRITICAL ITEM. HTTP://GOTACLASSACTION.COM/CHRYSLER-INVESTIGATED-OVER-DEFECTIVE-TOTALLY-INTEGRATED-POWER-MODULE-TIPM-IN-2011-2012-JEEP-GRAND-CHEROKEES-AND-DODGE-DURANGOS/ *TR

CAR MADE GRINDING SOUND WHEN STARTING. WOULDN'T START. TIPM FAILED CAUSING FUEL PUMP TO BURN OUT . ALSO HAD TO REPLACE IGNITION SWITCH. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

I RECEIVED A RECALL NOTICE FOR NHTSA 14V-154 NOTIFYING ME OF A POTENTIAL PROBLEM WITH THE BRAKES ON MY VEHICLE. I HAVE CALLED MY DEALER REPEATEDLY IN THE OVER 3 MONTHS SINCE I RECEIVED THE RECALL NOTICE AND HAVE BEEN TOLD EACH TIME THAT THE PARTS TO PERFORM THE RECALL WORK ARE STILL UNAVAILABLE. I KNOW THAT JEEP HAS BEEN MANUFACTURING AND SELLING NEW 2014 GRAND CHEROKEES DURING THIS TIME THAT HAVE THE PART THAT IS NEEDED TO PERFORM THE RECALL ON MY VEHICLE. HOW CAN YOU (THE GOVERNMENT) ALLOW THEM TO USE THE PART THAT IS NEEDED FOR A SAFETY RECALL ON MY VEHICLE ON OTHER NEW VEHICLES THAT THEY HAVEN'T SOLD YET AND CLAIM THAT THE PART NEEDED TO PERFORM THE RECALL ON MY VEHICLE ISN'T AVAILABLE? SHOULDN'T THEY BE REQUIRED TO USE THOSE PARTS TO PERFORM THE RECALL ON THE VEHICLES THAT ARE ALREADY ON THE ROAD AND IN USE BY CONSUMERS BEFORE THEY ARE ALLOWED TO USE THEM IN NEW VEHICLES THAT THEY HAVEN'T SOLD YET? *TR