2011 JEEP GRAND CHEROKEE Complaints
View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JEEP GRAND CHEROKEE- PETERSBURG , IL
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- HAVERTOWN, PA
PROBLEM STARTING THE JEEP THE TIPM MAL-FUNCTIONING. NOT ABLE TO START THE CAR ON A REGULAR. SEEING MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- WOOSTER, OH
APPLIED BRAKES.... ALMOST NO BRAKING AT ALL. CAME TO A STOP BEYOND THE STOP SIGN, PEDAL TO THE FLOOR. CALLED DEALER... NO PARTS AVAILABLE ...WILL INSTALL NEW UNIT AND WAIT FOR RECALL FIX KIT. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- SILVERHILL, AL
VEHICLE DOES NOT CRANK, CRANKS BUT SUDDENLY LOSES POWER, SHUTSOFF LOSING POWER BRAKES, POWER STEERING AND CONTROL. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- ROCKFORD, IL
TRAVELING AT ABOUT 68 MPH WITH SPEED CONTROL ENGAGED, AFTER ABOUT 30 MINUTES I NOTICED A DECLINING VEHICLE SPEED & STABILITY CONTROL WARNING LIGHT ILLUMINATED. AFTER UNSUCCESSFULLY TRYING TO RE ENGAGE SPEED CONTROL, I PULLED OFF THE HIGHWAY. I DEPRESSED THE DASH BOARD STABILITY CONTROL BUTTON SEVERAL TIMES AND THE STABILITY CONTROL LIGHT WAS STILL ON. I TURNED OFF THE VEHICLE AND RESTARTED & THE STABILITY CONTROL LIGHT WAS OFF. WE RESUMED OUR TRIP USING SPEED CONTROL WITH FURTHER INCIDENT. THIS HAS OCCURRED SEVERAL TIMES SINCE, BUT ONLY WITH SPEED CONTROL ENGAGED. ON A RECENT TRIP AFTER ABOUT 30 MINUTES @ 65 - 70 MPH WITH SPEED CONTROL ENGAGED THE SAME ISSUE OCCURRED AGAIN UNDER THE SAME CIRCUMSTANCES AND SAME CORRECTIVE ACTION TAKEN. I THEN CONTINUED FOR ABOUT 2 HOURS AT THE SAME SPEED WITHOUT SPEED CONTROL AND FURTHER INCIDENT. SINCE THEN A TECHNICIAN HAS ATTEMPTED TO RESOLVE THE ISSUE WITHOUT RESULTS. IT IS AN INTERMITTENT ISSUE WILL BE UNABLE TO RESOLVE UNTIL A FULL FAILURE OF THE ISSUE. *TR
Source: NHTSA WEB SITE -
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2011 JEEP GRAND CHEROKEE- BRIGHTON, MI
VEHICLE BEGAN EXPERIENCING SPORADIC AND INTERMITTENT HARD CRANK STARTS AS WELL AS PARTIAL STALLING WHILE TRAVELING. WHEN PLACING THE KEY/PUSH BUTTON TO THE "ON" POSITION, THE FUEL PUMP WOULD ENGAGE, BUT WAS QUICKLY FOLLOWED BY A "CLICK" NOISE, WHICH SHUTOFF THE FUEL PUMP. EVENTUALLY, AFTER 6-12 ATTEMPTS, THE FUEL PUMP WOULD ENGAGE LONG ENOUGH TO ALLOW THE VEHICLE TO START. WHILE TRAVELING, RPMS WOULD SUDDENLY DROP, TYPICALLY WHILE BRAKING/SLOWING FROM TRAVELING. AFTER PROGRESSIVELY GETTING WORSE AND MORE CONSISTENT, VEHICLE TAKEN TO DEALERSHIP. INITIAL DIAGNOSIS WAS A FAILING FUEL PUMP. UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT THE ELECTRICAL RELAY TO THE FUEL PUMP, A PART OF THE TIPM, WAS SHORTING AND PREMATURELY FAILING. A BYPASS RELAY WAS RE-WIRED AND SEEMS TO HAVE CORRECTED THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- STONEHAM, MA
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT WAS INCLUDED IN (NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAVE NO IDEA WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- EASTCHESTER, NY
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKE, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- WOODSTOCK, GA
2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STRUGGLES TO START. *SMD THE CONSUMER STATED THE VEHICLE WOULD CRANK, BUT NOT TURN OVER. AFTER MULTIPLE ATTEMPTS, THE VEHICLE FINALLY STARTED. WHILE AWAITING THE DEALERS DIAGNOSIS, THE CONSUMER DID SOME RESEARCH AND DISCOVERED THE COMMON CAUSE SEEMED TO BE THE TOTALLY INTEGRATED POWER MODULE (TIPM). THE DEALER CONFIRMED, THE PROBLEM WAS INDEED THE (TIPM).
Source: CONSUMER LETTER -
2011 JEEP GRAND CHEROKEE- WESTPORT, CT
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 ( SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE