2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY COULD NOT PROVIDE A SPECIFIC DATE OF WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED THE BRAKE BOOSTER RECALL NOTICE A COUPLE OF MONTHS AGO. I TOOK MY JEEP TO THE DEALERSHIP FOR AN OIL CHANGE AND MENTIONED THE RECALL SO IT COULD BE INSPECTED. UPON LEAVING I WAS TOLD THEY HAD TO ORDER PARTS WHICH WERE ON BACK ORDER AND WOULD BE A COUPLE OF MONTHS. I WAS UNDER THE IMPRESSION THAT MY VEHICLE WAS STILL SAFE TO DRIVE, BUT WEDNESDAY JULY 2ND THE BOOSTER FAILED DURING RUSH HOUR AT HIGHWAY SPEEDS. I WAS VERY LUCKY NOT TO HIT/INJURE/KILL ANYONE AS TRAFFIC SLOWED AND I COULDN'T. I MANAGED TO GET TO THE SHOULDER AND COAST TO A STOP, BUT WHAT IF I COULDN'T? OF ALL THINGS TO FAIL ON A VEHICLE THE BRAKES SHOULDN'T BE ONE. IF MY VEHICLE WASN'T SAFE TO DRIVE THEN I NEVER SHOULD OF BEEN SENT OUT OF THE DEALER WITH IT. I AM NOW STUCK IN A RENTAL WHILE I WAIT FOR MY VEHICLE TO BE REPAIRED WITH NO ETA. I CONTACTED JEEP CUSTOMER SERVICE, BUT HAVE NOT RECEIVED A RESPONSE. *JS

RECEIVED SAFETY RECALL NOTICE FOR BRAKE BOOSTER ON JEEP GRAND CHEROKEE'S IN LATE MAY. DEALERS NEAR ME STILL DO NOT HAVE PARTS TO PERFORM RECALL SERVICE. FIRST CALLED DEALER IN LATE MAY AND AGAIN JULY 7 AND THEY STILL SAID THEY ARE WAITING FOR PARTS FROM CHRYSLER. RECALL NOTICE RELEASES SHOULD HAVE ALL PARTS AVAILABLE TO PERFORM RECALLS ESPECIALLY IN CASE OF POTENTIAL BRAKE FAILURES DUE TO MALFUNCTIONS YET I CAN'T GET THE ISSUE CORRECTED DUE TO NO PARTS AVAILABLE. *JS

VEHICLE WOULD NOT START; REPEATED ATTEMPTS TO START VEHICLE (5 TIMES) AND NO SUCCESS - VEHICLE STARTED ON THE 6TH ATTEMPT. THIS PROBLEM HAS REOCCURRED SEVERAL TIMES SINCE THE INITIAL PROBLEM. THE VEHICLE WILL BE TAKEN TO THE DEALER ON 07/07/2014. *JS

A CHRYSLER JEEP AND DODGE DEALERSHIP IN ORLANDO REPLACED THE FACTORY INSTALLED TIPM IN MY 2011 JEEP GRAND CHEROKEE OVERLAND WITH 58,000 MILES TODAY AT A COST TO ME OF $1230. THE TIPM CONTROLS AND DISTRIBUTES POWER TO ALL OF THE ELECTRICAL FUNCTIONS OF THE VEHICLE. THEY HAD ONE IN STOCK, AND AFTER A LITTLE RESEARCH ONLINE I DISCOVERED A WIDESPREAD ISSUE WITH MANY OTHER 2011 GRAND CHEROKEES. MANY OF THE OTHER COMPLAINTS CITE FAULTY TIPM DEVICES FAILING WHILE THE CAR WAS TRAVELING IN EXCESS OF 65 MPH CAUSING THE CAR TO COME TO A SUDDEN STOP. OTHERS MENTION LIGHTS FAILING AND OTHER ELECTRICAL FAILURES. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS THAT I'VE EASILY FOUND ONLINE. I'M WRITING TO ASK YOU TO PLEASE INITIATE A RECALL OR SOME INITIATIVE THAT WILL REIMBURSE CONSUMERS THAT UNKNOWINGLY PURCHASED VEHICLES WITH A FAULTY TIPM. THE 2011 GRAND CHEROKEE OVERLAND OWNERS HAVE BEEN WRONGED. *TR

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, SHE WAS #25 ON A LIST, AS THE PARTS WERE NOT AVAILABLE. *JB THE CONSUMER FINALLY RECEIVED A CALL FROM THE DEALER, TO HAVE THE RECALL TAKEN CARE OF. HOWEVER, THE DEALER STATED THEY TESTED THE BRAKE BOOSTER AND THERE WAS NOTHING WRONG. THEY INSTALLED A PROTECTIVE BOOSTER SHIELD, INSTEAD. THE CONSUMER STATED LAST WINTER, SHE EXPERIENCED RESISTANCE AND HEARD A SLIGHT NOISE WHEN BRAKING. UPDATED 08/20/14

RECALL P14 / NHTSA 14V-154 I RECEIVED THIS RECALL NOTICE APPROXIMATELY JUNE 15TH, AND TODAY, JULY 2, CALLED MY LOCAL DEALERSHIP TO TAKE CARE OF THIS RECALL AND INSTALL THE NEEDED PARTS. I WAS TOLD THERE ARE "NO PARTS AVAILABLE YET FOR THIS RECALL". WHAT? YOU SEND OUT A RECALL NOTICE FOR A POTENTIALLY DANGEROUS BREAK MALFUNCTION... AND THERE ARE NO PARTS AVAILABLE YET? THE SERVICEMAN AT MARTIN SWANTY DODGE/CHRYSLER/JEEP IN KINGMAN, ARIZONA TOLD ME THAT ANOTHER RECALL NOTICE WILL BE SENT WHEN THE PARTS BECOME AVAILABLE... REALLY? I HOPE PARTS BECOME AVAILABLE BEFORE AN ACCIDENT MAY OCCUR! *TR

SEVERAL TIMES, ENGINE STALLED DURING COMMUTE IN HEAVY TRAFFIC. FULE PUMP CONTINUED TO RUN AFTER ENGINE WAS SHUT OFF. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER INDICATED THAT THE CONTACT WAS NUMBER EIGHTY ON THE LIST AND ONLY FIVE PARTS HAD BEEN SENT TO THE DEALER PER WEEK. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE WILL NOT START AND WHEN IT DOES START IT WILL NOT STAY ON LONGER THEN 10 SECONDS. STALLED OUT ON HIGHWAY AND WAS LEFT STRANDED UNTIL THE FOLLOWING DAY. *TR