2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKES WAS SQUEALING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 38,274.

TL-THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FRACTURED INTEGRATED POWER MODULE WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,953.

THE AIR CONDITIONING PRODUCES COLD AIR ON THE DRIVER'S SIDE BUT PRODUCES HOT AIR ON THE PASSENGER SIDE. THE HEATER BEND DOORS ARE BROKEN. THIS IS A COMMON PROBLEM WITH JEEPS. MY VEHICLE IS 38 MONTHS OND, 2 MONTHS OUT OF WARRANTY WITH 30,120 MILES. JEEP REFUSES TO REPAIR THE PROBLEM UNDER WARRANTY, AND EVEN DENIES THAT BEND DOOR FAILURES ARE A COMMON PROBLEM WITH JEEPS, EVEN THOUGH THE INTERNET IS FILLED WITH COMPLAINTS ABOUT THE PROBLEM. *TR

THE HEATER/AC BLEND DOOR IS BROKEN: THE DRIVER'S SIDE GETS AC BUT THE PASSENGER SIDE ONLY RECEIVE HOT AIR. THIS IS A VERY COMMON PROBLEM WITH THIS MODEL JEEP. THE DEALER REFUSES TO REPAIR THE PROBLEM UNDER WARRANTY. THE VEHICLE IS 2 MONTHS OUT OF WARRANTY AND HAS 30,120 MILES. JEEPS DENIES THIS IS A COMMON PROBLEM, AND YET THE INTERNET IS FILLED WITH JEEP BLEND DOOR COMPLAINTS. *TR

ENGINE TURNS OVER BUT WONT START.AFTER DOING RESEARCH ONLINE,I BELIEVE THE PROBLEM IS THE TIPM. I HEARD THE ENGINE CAN SHUT OFF AT ANY TIME.THAT CAN BE VERY DANGEROUS. *TR

AFTER BEING UNABLE TO STOP 3 TIMES WITHIN THE FIRST 3 MINUTES OF LEAVING MY HOUSE I CALLED JEEP ABOUT THE BRAKE RECALL. JEEP NEVER CONTACTED ME TO LET ME KNOW THAT MY JEEP WAS INVOLVED IN THE RECALL. I LET THEM KNOW I NO LONGER FELT SAFE DRIVING THE CAR, AS IT HAD FAULTY BRAKES AND KINDLY REQUESTED A LOANER AS I HAD FAMILY ARRIVING THAT WEEKEND AND WOULD BE DOING A LOT OF TRAVELING. THE SERVICE WRITER LET ME KNOW THAT ACCORDING TO THE RECALL THE JEEP WILL STOP WITH EXCESSIVE FORCE & MAY BE MORE DIFFICULT IN WARMER WEATHER. IT IS CURRENTLY 80 DEGREES IN COLORADO WITH NO SIGN OF COOLING. I INFORMED THE TECHNICIAN THAT THE CAR HAD ALREADY ALMOST CAUSED 3 ACCIDENTS AND I DID NOT FEEL CONFIDENT IN IT'S ABILITY TO STOP IN AN EMERGENCY SITUATION. HE APOLOGIZED AND INFORMED ME THAT HIS SUPERIORS WOULD NOT ALLOW ME A LOANER BECAUSE BASED ON THE RECALL NOTIFICATION THE CAR WAS SAFE TO DRIVE. IN WHAT WORLD IS A CAR WITH FAULTY FUNCTIONING BRAKES SAFE FOR ITS OWNER OR ANYONE ELSE ON THE ROAD!?! JOHN ELWAY JEEP OF GREELEY, COLORADO WAS THE DEALERSHIP INVOLVED. *TR

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 64,845.

EXPERIENCED UNINTENDED ACCELERATION, AT A STOP OR NEAR STOP WHEN PARKING. ALTHOUGH MY FOOT WAS ON THE BREAK, THE CAR LUNGED FORWARD AS IF THE ACCELERATOR HAD BEEN PUSHED ALL THE WAY DOWN, HITTING THE BACK OF A PARKED TRUCK VIOLENTLY. ALTHOUGH THE IMPACT WAS GREAT, THE AIR BAG DID NOT DEPLOY. THE INCIDENT WAS OBSERVED BY THE HOMEOWNER/TRUCK OWNER. *TR

OUR 2011 JEEP GRAND CHEROKEE WOULD NOT START. PLENTY OF CRANK BUT NO START. HAD VEHICLE TOWED TO NEAREST DEALER BUT THERE WERE NO DIAGNOSTIC CODES SET IN THE COMPUTER AND THE TECHS COULD NOT FIND ANY PROBLEMS. THE VEHICLE STARTED EVERY TIME FOR THREE DAYS. THIS PROBLEM HAS PLAGUED US ON TWO MORE OCCASSIONS DURING THE FALL OF 2013 (AGAIN, NO ISSUES FOUND) AND HAS RAISED ITS UGLY HEAD IN MAY OF 2014. MY COMPLAINT; JEEP DEALERSHIPS CANNOT FIND THE PROBLEM ,HOWEVER, A SIMPLE SEARCH OF THE WEB PRODUCES VOLUMES OF "NO START" TESTIMONIALS FROM OTHER VICTIMS AS WELL. THANK YOU, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS