2011 JEEP GRAND CHEROKEE Complaints

STARTED THE JEEP UP IN THE MORNING TO LEAVE FOR WORK AND AS I BACKED INTO THE STREET AND TRIED STOPPING, THE BRAKE PEDAL WAS VERY STIFF AND THE STOPPING POWER WAS ALMOST NONE. I THEN PUT IT INTO DRIVE TO GO THE 30 YARDS TO THE STOP SIGN IN FRONT OF THE HOUSE AND COULD NOT STOP. I HAD BOTH FEET STOMPING ON THE PEDAL, BUT IT DIDN'T MATTER. I MADE IT TO THE MIDDLE OF THE INTERSECTION BEFORE I STOPPED. THIS HAPPENS EVERY TIME THE JEEP SITS FOR MORE THAN 30 MINUTES AND IS THEN DRIVEN AGAIN. I HAVE FOUND THAT PUMPING THE BRAKES 10-15 TIMES BEFORE PUTTING THE CAR INTO DRIVE ALLEVIATES THE ISSUE FASTER. I AM WORRIED THAT EVENTUALLY THIS WILL HAPPEN EVEN AFTER THE BRAKES ARE 'WARMED UP' WHEN I REALLY NEED THE BRAKES. I RESEARCHED THE ISSUE IN FORUMS ONLINE AND IT SEEMS VERY COMMON FOR THE NEW-STYLE GRAND CHEROKEES TO HAVE ISSUES WITH THE BRAKE BOOSTER. I WENT TO MY LOCAL JEEP DEALERSHIP AND THE PART IS OVER $200 WITHOUT INSTALLATION, WHICH IS NOT COVERED BY MY EXTENDED WARRANTY. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START NUMEROUS TIMES UNTIL THE FAILURE BECAME PERMANENT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE COMPUTER INTEGRATED MANAGEMENT SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THE WATER WAS COLLECTING UNDER THE DRIVER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE BUT DECIDED TO REPLACE THE SEALS FOR THE AIR CONDITIONER, SUN ROOF, DOORS, AND THE TRUCK LID. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 19,200. UPDATED 08/11/14*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/18/14

BRAKE BOOSTER ISSUE WITH 2011 JEEP GRAND CHEROKEE. I RECENTLY PURCHASED A USED GRAND CHEROKEE FROM A DEALERSHIP. I HAVE NOTICED THAT THE BRAKE PEDAL IS EXTREMELY STIFF AND IT IS VERY DIFFICULT TO ENGAGE THE BRAKE AT TIMES. THIS IS NOT A CONSISTENT ISSUE. BRAKES WILL BEHAVE NORMALLY AND THEN PEDAL WILL BECOME VERY STIFF THE NEXT TIME THE BRAKE IS DEPRESSED. MY MECHANIC EXAMINED THE VEHICLE AND INFORMED ME OF THE RECALL AND STATED THAT THE VEHICLE IS NOT SAFE TO DRIVE AT THIS POINT. THE DEALERSHIP THAT THE CAR WAS PURCHASED FROM AND CHRYSLER BOTH STATE THAT THIS VEHICLE IS NOT RECALLED DESPITE THE FACT THAT IT HAS THE RECALLED DEFECT. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE CHECK ENGINE, ETC, AND ESC WARNING LIGHTS ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE CONTACT MOVED OFF THE ROADWAY AND DISCOVERED THAT SMOKE WAS EMITTING FROM UNDER THE HOOD. THERE HAD BEEN A FIRE NEAR THE AIR FILTER AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT WAS AWAITING FURTHER INSPECTION OF THE VEHICLE BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ADDITIONALLY, THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STALLED AFTER THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 81,231. UPDATED 7/16/14*CN

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND AN UNUSUAL NOISE EMITTED FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

DURING HIGHWAY SPEEDS, MY BRAKE PEDDLE WENT ALL THE WAY TO THE FLOOR AND THERE WAS BARELY ANY PRESSURE IN SYSTEM. TOOK TO DEALER AND WAS ADVISED I HAD TO REPLACE MY BRAKE BOOSTER BECAUSE IT FAILED BUT IT WAS NOT COVERED UNDER WARRANTY. HAD TO PAY OUT OF POCKET. *TR

I PURCHASED THE ABOVE LISTED VEHICLE IN APRIL 2013, HAD TO BRING IT BACK FOR AN ISSUE WITH THE BRAKES. I HAD LITTLE TO NO PEDAL, BROUGHT THE VEHICLE INTO THE DEALER WAITED APPROXIMATELY TWO WEEKS AND THE VEHICLE WAS RETURNED TO ME. SERVICE WRITER STATED THAT BEING THE TRUCK WAS ON THE LOT FOR A WHILE, THE BRAKES GOT WARPED. WAS TOLD THAT THE BRAKES WERE CHANGED. I LEFT WITH THE VEHICLE THAT HAD A LITTLE MORE PEDAL SINCE I BROUGHT IT INTO SERVICE.ON OR ABOUT THE FIRST WEEK OF FEB. 2014 I EXPERIENCED MY BRAKE PEDAL WAS HARD AS A ROCK AND I WAS UNABLE TO STOP THE VEHICLE. BROUGHT MY VEHICLE INTO SERVICE EXPLAINED TO THEM WHAT WAS GOING ON AND THEY SAID IT WAS THE BRAKE BOOSTERS. I GET INTO MY VEHICLE A FEW DAYS LATER AND ONCE AGAIN I WAS NOT ABLE TO STOP THE VEHICLE, THIS TIME I ALMOST WAS INVOLVED IN AN ACCIDENT. I DROVE THE VEHICLE ALMOST 10 MILES AT 20 MPH TO THE DEALERSHIP AND DEMANDED THEY FIX THE BRAKES. THE SERVICE MANAGER CAME OUT GOT INTO MY VEHICLE DROVE IT DOWN THE STREET WHILE I WAS THE VEHICLE,THE VEHICLE WAS THERE FOR ALMOST FIVE WEEKS, I FINALLY RECEIVED A CALL ON APRIL 10, 2014 THAT MY VEHICLE WAS READY. I GET INTO THE VEHICLE I PRESS ON THE BRAKE PEDAL AND THE PEDAL GOES RIGHT TO THE FLOOR. I WAS ADVISED BY THE SERVICE WRITER THAT I NEEDED REAR BRAKES AND THAT IS WHY ITS DOING THAT. THE COST FOR REAR BRAKES WAS ABOUT 500.00, I DECLINED AND TOLD THE SERVICE WRITER I HAD MY BRAKES DONE SEVERAL MONTHS AGO AND THEY SHOULD NOT BE IN NEED OF REPAIR. HE LOOKED INTO THE SYSTEM AND TOLD ME ONLY MY FRONT BRAKES WERE REPAIRED, THEY JUST SURFACED THE ROTORS AND PUT THE SAME PADS BACK ON. I WENT TO THE SHOW ROOM ASKED FOR A 2011 GRAND CHEROKEE BROUGHT IT TO THE SERVICE DEPARTMENT AND SHOWED THEM A VEHICLE WITH 6000 MORE MILES THAN MINE AND TWO MILLIMETERS LESS PAD THAN MINE AND THE BRAKE PEDAL WAS FULL. *TR

TIPM FAILURE. IT WAS VERY COSTLY AND A BURDEN TO FIX. CHRYSLER NEEDS TO RECALL THIS PART. *TR