2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO POWER ON WITHOUT WARNING. THE CONTACT ATTEMPTED TO POWER ON THE VEHICLE SEVERAL TIMES BEFORE IT FINALLY STARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

JEEP IS UNRELIABLE TURNING ON. WILL CRANK AND CRANK AND CRANK, BUT NEVER TURN OVER. AFTER 10 OR SO TRIES, WILL SOMETIMES START. OTHER TIMES, I HAVE TO LEAVE IT AND TRY AGAIN LATER. DEALER SAYS IT IS RELATED TO THE TIPM. WHICH IS BACKORDERED, WITH NO ESTIMATED SHIP DATE IN SIGHT. THIS PART IS ALSO LINKED TO MY AUTOMATIC BRAKES, AIRBAGS, ELECTRICAL, ETC. MY CAR IS STILL UNDER WARRANTY AND THE DEALER REFUSES TO GRANT ME A COURTESY OR RENTAL CAR UNTIL THE PART COMES IN. THEY SUGGESTED I KEEP MY UNRELIABLE CAR FOR THE TIME BEING. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ERRONEOUSLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER AND THE TECHNICIAN STATED THAT THE TIP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

FOR THE PAST 3 WEEKS I HAVE HAD TROUBLE WITH MY JEEP TAKING MULTIPLE ATTEMPTS TO IGNITE. THE ENGINE WOULD REPEATEDLY TURN BUT IT WOULD NOT START. I TOOK MY JEEP TO THE ALLEN SAMUEL JEEP DEALERSHIP TWICE IN ONE WEEK, 3 WEEKS AGO, AND THEY STATED THEY COULD NOT DIAGNOSE THE PROBLEM THOUGH I INFORMED THEM OF A SIGNIFICANT NUMBER OF COMPLAINTS I HAD FOUND ONLINE REGARDING THE TIPM. I BROUGHT MY JEEP TO THE RON CARTER JEEP DEALERSHIP ON NOVEMBER 8, 2013 AND ON NOVEMBER 12, 2013 I WAS INFORMED THAT I NEEDED TO REPLACE THE TIPM. THE DEALERSHIP WOULD NOT COVER THE COST AND JEEP/CHRYSLER HAS NOT RECALLED THE TIPM AT THIS TIME. THIS PROBLEM IS WIDELY KNOWN AND THERE IS A 2-3 MONTH BACK ORDER FOR THE TIPM. I WAS LUCKY IN THAT THE DEALERSHIP HAD ONE ON HAND AND WAS ABLE TO IMMEDIATELY REPLACE IT. JEEP NEEDS TO BE HELD RESPONSIBLE AND FORCED TO RECALL THIS PRODUCT. *TR

THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS ON BACK ORDER AND NOW CHRYSLER IS SAYING ITS BACKORDERED TO JANUARY 14, 2014. *TR

SEVERAL HOURS AFTER PARKING THE VEHICLE I NOTICED A SOUND LIKE A SMALL MOTOR OR FAN COMING FROM UNDER THE VEHICLE. I TRIED EVERYTHING TO GET IT TO STOP THEN LOOKED AT THE FUSES LIST AND SINCE THE NOISE WAS COMING FROM NEAR THE FUEL PUMP I TOUCHED THE FUEL PUMP FUSE. THE SOUND STOPPED EVEN THOUGH I HAD NOT REMOVED THE FUSE. THE VEHICLE WAS NOT ABLE TO START AFTER THAT. THE DEALER HAS TOLD ME THAT JEEP HAS A PROBLEM WITH THEIR "TOTALLY INTEGRATED POWER MODULE" JEEP'S CASE NUMBER [XXX] AND THAT THEY HAVE PRODUCED A WORK AROUND ELECTRONIC PATCH TO BY PASS THE INTEGRATED POWER MODULE! I BELIEVE THIS IS VERY DANGEROUS BECAUSE A BY PASS TO A HOT WIRED FUEL PUMP IS A FORMULA FOR A DISASTER. THERE MAY BE SOFTWARE THAT IS SUPPOSED TO CUT OFF FUEL IN AN ACCIDENT ETC IN THE COMPUTER MODULE? SINCE THE PROBLEM RESULTS IN THE FUEL PUMP CONTINUOUSLY RUNNING MANY THINGS COULD GO WRONG. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE JEEP HAS A FAULTY TIPM WHICH CONTROLS THE WHOLE CAR. IT WOULD NOT START JUST TURNS OVER. I HAD IT TOWED IN FOR REPAIR AND THEY TOLD ME IT WAS SOMETHING OTHER THAN THE TIPM. AND THAT THEY HAD FIXED IT. IT HAS HAPPENED MANY TIMES SINCE AND THEY KEEP SAYING THEY FIXED IT OR THAT THEY CANT FIND ANYTHING WRONG BECAUSE IT WORKS WHEN ITS AT THE SHOP. NOW I HAVE IT IN FOR THE SAME PROBLEM AND THEY ADMIT ITS THE TIPM. THE CAR IS NO LONGER UNDER WARRANTY AND I HAVE TO PAY FOR IT. THE PROBLEM IS THEIR ARE NO REPLACEMENT TIPMS BECAUSE THE HOLE NATION IS HAVING THIS PROBLEM AND THEY DON'T KNOW HOW TO CORRECT THE TIPMS. THEY HAVE TOLD ME THEY DON'T KNOW WHEN THEY WILL BE ABLE TO MAKE NEW TIPMS THAT WORK PROPERLY. SOME PEOPLE HAVE HAD THEIR JEEPS TURN OFF WHILE DRIVING, OTHERS HAVE HAD IT TURN ON WHILE IT SITS IN THE GARAGE. THIS IS SO DANGEROUS SOMETHING HAS TO BE DONE. PLEASE HELP US. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO START THE VEHICLE SEVERAL TIMES BEFORE IT FINALLY DID SO. THE CONTACT ALSO MENTIONED THAT THE BATTERY WAS BEING DRAINED SO THE FUEL PUMP FUSE HAD TO BE DISCONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE PASSIVE ENTRY MODULE NEEDED TO BE FLASHED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE TOTAL INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

THE VEHICLE HAD BEEN EXPERIENCING INTERMITTENT PROBLEMS WITH FAILING TO START FOR APPROXIMATELY TWO WEEKS PRIOR TO THE VEHICLE STALLING WHILE IN MOTION WHILE WE WERE TAKING IT IN TO BE FIXED. THE TIPM WAS DIAGNOSED TO BE FAULTY AND NEEDED TO BE REPLACED FOR A PRICE OF MORE THAN $1000. THE VEHICLE IS OUT OF WARRANTY, BUT THIS PART IS ONLY AVAILABLE FROM A DEALERSHIP AND NEEDS PROGRAMMING TO FUNCTION PROPERLY. THE CONSEQUENCES COULD BE SEVERE IF THE VEHICLE DIES AT THE WRONG TIME. *TR

VEHICLE CRANKING LONG BEFORE STARTING, DEALER DIAGNOSTIC WAS TIPM, JEEP WAS CONTACTED THEY AGREED THEY HAS ISSUES WITH PART MENTIONED AND AGREED IN PROVIDE PART W/$100 DEDUCTIBLE, I STILL PAID FOR THE CRANKING SENSOR AND LABOR, NEW TIPM CREATED MORE ELECTRICAL PROBLEMS. WHEN TURNING SIGNAL WAS ACTIVATED FOG LIGHTS WERE BLINKING BUT NOT THE TURNING LIGHTS, TAKEN BACK TO DEALER THEY TEMPORARY FIX THE PROBLEM UNTIL JEEP RELEASES THE NEW UPDATE IN AT LEAST 2 MONTHS, AFTER THEY FIXED THE TURNING LIGHTS ANOTHER ISSUED RESULTED, NOW THE STOP TAIL BRAKE LIGHTS DON'T TURN ON IF IGNITION SWITCH IS NOT IN ON POSITION AND SOMETIMES EVEN WITH THE ENGINE RUNNING , OR IF ENGINE IS NOT RUNNING. THIS ISSUE CONCERNS ME A LOT, SINCE THIS IS VERY CRITICAL IF DRIVING ON HIGHWAY AND ENGINE STOP WORKING HOW I WILL LET THE VEHICLES BEHIND ME THAT I HAVE AN EMERGENCY AND I'M STEPPING ON THE BRAKES,LIGHTS WILL NOT TURN ON. ARE YOU PEOPLE FROM NHTSA WAITING UNTIL FATALITIES HAPPEN TO FORCE JEEP TO MAKE A RECALL AND FIX THE PROBLEMS.? THERE ARE THOUSANDS OF VEHICLES WITH FAILURES RELATED TO THIS TIPM , PLEASE PREVENT PEOPLE DIE IN CRASHES FOR THIS ISSUE AND DO SOMETHING ABOUT IT. NOW MY CAR IS IN THE DEALER AGAIN BECAUSE THEY CAN PROPERLY FIX IT, AND ALL RELATED TO THIS NEW TIPM. THESE CORPORATION WAS ALREADY BAILOUT WITH OUR TAX MONEY, NOW THEY ARE PASSING THE COST OF REPAIRS TO PEOPLE WHO PURCHASED A DEFECTIVE PRODUCT, IT IS VERY SUSPICIOUS THAT ALL OF THE TIPM WENT BAD, BETWEEN 50,000 AND 60,000 MILES JUST AFTER WARRANTY HAS EXPIRED...PLEASE DO SOMETHING. *TR