2011 JEEP GRAND CHEROKEE Complaints

WHILE DRIVING THE VEHICLE STOPPED DEAD. IT WOULD NOT RESTART. HAD IT TOWED TO LOCAL DEALER. THE TIPM (TOTAL INTEGRATED POWER MODULE) AND BOTH FUEL PUMPS WERE OUT! PART WAS BACK ORDERED FOR A MONTH. I WAS WITHOUT MY VEHICLE ALMOST 4 WEEKS. DROVE IT TWO DAYS ON A TRIP AND THE CONSTANT VELOCITY JOINT WENT OUT! *TR

UPON ATTEMPTING TO START THE VEHICLE, IT WILL CRANK BUT NOT TURN OVER TO START. MANAGED TO START THE VEHICLE AND DROVE DIRECTLY TO THE DEALERSHIP. DIAGNOSED WITH A SHORTED OUT TIPM (TOTALLY INTEGRATED POWER MODULE). PART IS CURRENTLY ON BACK ORDER DUE TO THE HIGH DEMAND FROM CHRYSLER ON THIS PART. I HAVE RESEARCHED AND DETERMINED THAT THERE A HUNDREDS IF NOT THOUSANDS OF JEEP OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM. SINCE MY CAR IS OUT OF WARRANTY DEALERSHIP TELLS ME THAT IT IS ON ME TO PAY FOR THE PARTS AND LABOR TO FIX. UNACCEPTABLE. WITH THIS BEING SUCH A WIDESPREAD PROBLEM A RECALL SHOULD BE ISSUED AND CONSUMERS NOT BE FORCED TO PAY FOR A PART THAT IS CLEARLY FAILING NATIONWIDE. ALSO, SERVICE MANAGER AT BENCHMARK JEEP IN BIRMINGHAM, AL USED AN ANALOGY OF THE PART BEING A LIGHT BULB AND THAT IF YOU TURN ON A LIGHT BULB 100 TIMES IT MIGHT NOT TURN ON THE 101ST. WAY TO STAND BY YOUR PRODUCT!!! SOMETHING AS IMPORTANT AS THE CPU THAT RUNS YOUR CAR SHOULD WORK ALL THE TIME EVERY TIME. ALSO USED AN ANALOGY OF MY HOME COMPUTER CRASHING. ONLY PROBLEM IS I USE APPLE. THEY MAKE AN EXCELLENT PRODUCT AND STAND BY IT!! NEVER BUYING A JEEP AGAIN.. *TR

APPARENTLY I AM ONE OF MANY WITH A 2011 JEEP GRAND CHEROKEE THAT WILL NOT START ON OCCASION. ALSO HAD ISSUES WITH KEY NOT LOCKING OR OPENING DOORS AND OTHER ODD ELECTRICAL ISSUES HAPPENING. FOR INSTANCE LAST NIGHT WHEN I PARKED THE CAR AND TURNED OFF THE ENGINE, I COULD HEAR SOMETHING CONTINUING TO RUN ON THE DRIVERS SIDE UNDER THE MIDDLE OF THE CAR, LIKE A FAN RUNNING ? IT RAN FOR ABOUT 1 HOUR, I STARTED AND STOPPED THE CAR A FEW TIMES, AND TURNED OFF ALL AIR/FAN ETC.,, IT FINALLY STOPPED ! I TOOK THE CAR TO THE DEALER THEY INDICATED THE UPDATES WERE NEEDED FOR THE PCM, TIPM AND WCM, THIS WAS DONE (FLASH UPDATED) COST ME $135 DEALER SAID TIPM WAS COVERED BUT NOT PCM OR WCM. HOWEVER THIS DID NOT CORRECT THE ISSUE, STILL HAVING PROBLEMS, TOOK BACK TO THE DEALER, LEFT ALL DAY, THEY NOW SAY TIPM NEEDS TO BE REPLACED. ONLY 37K MILES ON CAR, TWO YEARS OLD ! LOVE THIS JEEP - BUT WORRIED ! DEALER SAYS NEW TIPM WILL BE HERE IN 10 DAYS ? DEALER MANAGER HAS CONTACTED CHRYSLER AND THEY WILL "GOODWILL" THE TIPM - BECAUSE I AM ONLY 1K OVER WARRANTY, BUT I COVER $100 CHARGE FOR LABOR? I AM SCARED THE TIPM WILL NEVER COME ! MEANWHILE I AM STILL DRIVING THIS CAR, ITS MY ONLY VEHICLE, AND STILL MAKING PAYMENTS ON IT. FEEL LIKE I NEED TO TRADE IT IN BEFORE IT DIES !!! BUT I OWN TOO MUCH ! WORRIED THAT IT WILL GET WORSE AND WORRIED A NEW TIPM WILL NOT FIX THE PROBLEM ! HELP! *TR

BACK IN JUNE 2012 I BEGAN EXPERIENCING PROBLEMS WITH MY VEHICLE. THE VEHICLE WAS GIVING A HARD START AND STALLING WHILE DRIVING. THE VEHICLE HAS BEEN BACK AND FORTH TO THE DEALERSHIP FOR THESE PROBLEMS AND AS A RESULT THE HARD START IS THE ONLY THING THAT WAS FIXED. IN MAY 2013 THE DEALERSHIP INSTALLED A DEVICE CALLED THE STARMOBILE TO MONITOR THE VEHICLE TO SEE WHAT CAUSES THE VEHICLE TO SHUT DOWN. UPON TAKING IT OFF THEY TOLD ME THE DEVICE DID NOT READ HOWEVER, THE PROBLEM SEEMED TO BE FIXED. ABOUT 2 MONTHS LATER, IT CAME RIGHT BACK TO HAUNT ME THE VEHICLE BEGAN SHUTTING DOWN AGAIN. ON THE MORNING OF 10/21/13, THE VEHICLE SHUTDOWN AND CAUSE ME TO RUN IN THE BUSHES AS A RESULT. IF THIS WAS TO HAPPEN ON THE MAIN ROAD I WOULD END UP IN SOMEONE'S VEHICLE AND WOULD OF HAD TO PAY FOR REPAIRS FOR BOTH MY VEHICLE AND THE OTHER PERSON VEHICLE. HELP HELP HELP THAT'S ALL I AM ASKING FOR. *TR

THE T.I.P.M. (TOTALLY INTEGRATED POWER MODULE) ON MY JEEP GRAND CHEROKEE OVERLAND HAS MALFUNCTIONED. AFTER DOING SOME RESEARCH ONLINE THOUSANDS OF DODGE/CHRYSLER/JEEP CONSUMERS HAVE BEEN EXPERIENCING THE SAME PROBLEM WITH THE TIPM MODULE. THE PROBLEM SEEMS TO BE WITH ALL CHRYSLER BRAND SUV'S BUILT BETWEEN 2011 AND 2013. TO MAKE MATTERS WORSE THIS PARTICULAR PART IS NATIONALLY BACK ORDERED DUE TO THE LARGE VOLUME OF CONSUMERS EXPERIENCING THE SAME PROBLEM. DUE TO THE SHEAR AMOUNT OF CONSUMERS EXPERIENCING THIS PROBLEM AN INVESTIGATION BY THE NHTSA SHOULD BE LAUNCHED AND A MANUFACTURER RECALL SHOULD BE ISSUED TO PROTECT CONSUMERS FROM THE COSTS (AROUND $1200) ASSOCIATED WITH REPLACING THIS OBVIOUSLY FAULTY PART. *TR

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

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WOULD NOT START AND THE HORN WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TIPM MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. .UPDATED 11-18-13 *BF

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PART WAS ON BACK ORDER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 44,338. ...UPDATED 11-18-13 *BF THE CONSUMER STATED THE MANUFACTURER REFUSED ANY ASSISTANCE. UPDATED 11/25/2013 *JS

JEEP WOULD NOT START I THOUGHT IT WAS THE FUEL PUMP SO I TOOK IT TO A MECHANIC. THE DIAGNOSED IT AN ALSO THOUGHT IT WAS THE PUMP. THEY CHANGED IT OUT AND I STILL HAD THE SAME ISSUE. AFTER LOOKING AT IT AGAIN THE MECHANIC TOLD ME THAT HE HAD READ UP ON A PROBLEM SEVERAL JEEPS VEHICLES WERE HAVING AND IT WAS THE SAME PROBLEM AS MY JEEP. THEY CHANGED THE IGNITION MODULE AND IT WORKS GREAT NOW. IT TOOK ABOUT A WEEK AND HALF TO GET THE PART IN DUE TO THE FACT THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. I BELIEVE THAT JEEP SHOULD RECALL ALL THE VEHICLES THAT HAVE THIS MODULE BECAUSE IT SEEMS LIKE IT IS BECOMING A BIG ISSUE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AS SOON AS THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.