2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TIPM MODULE MALFUNCTIONED, CAUSING THE VEHICLE NOT TO START. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PART REPLACED. THE DEALER STATED THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 65,000.

2 WEEKS AGO MY CAR WOULD NOT START, DID GET IT STARTED, TOOK TO DEALER SHIP. ITS APPARENTLY THE TIMP MODULE. THIS PART IS ON BACK ORDER I WAS TOLD IT WOULD BE IN THIS WEEK ITS NOT AND THEY ARE NOT SURE. IT TAKE A FEW TRIES TO GET IT STARTED. AND TWICE IT STALLED WHILE DRIVING. AND ITS MAKING A KNOCKING. MAY I ADD THIS STARTED AT 36600. MILES. *TR

FORUM AFTER FORUM OF THE SAME ISSUES ARE HAPPENING TO MAKE AND MODEL. USERS ARE UNABLE TO START CAR BECAUSE OF TIPM ISSUE. APPARENTLY PEOPLE HAVE EVEN LOST POWER TO CAR WHILE DRIVING. THE TIPM IS ALSO CONNECTED WITH AIR BAG DEPLOYMENT AND IT WILL NOT DEPLOY SHOULD THE CAR LOSE POWER AND HIT ANYTHING. MOST PEOPLE CANNOT EVEN AFFORD TO REPLACE THE 1200 ISSUE. THIS SHOULD BE A NATIONAL RECALL OR EXPECT MANY ACCIDENTS CAUSED BY THIS FOR THOSE THAT ARE LUCKY ENOUGH TO FINALLY GET THE CAR STARTED. *TR

THE TIPM THAT CONTROLS THE AIR BAGS AND FUEL PUMP ALONG WITH MANY OTHER SYSTEMS IS FAULTY. THERE IS A NATIONWIDE DEMAND FOR NEW TIPM SYSTEMS FOR JEEPS BUT NO SUPPLY. CHRYSLER IS SAYING A NEW TIPM SYSTEM IS BACK ORDERED FOR SEVERAL MONTHS FORCING JEEP OWNERS TO DRIVE UNSAFE VEHICLES THAT COULD SHUT OFF AT ANY MOMENT AND NOT DEPLOY THE AIR BAGS. THIS HAS BECOME A NATIONWIDE PROBLEM. *TR

NATIONAL PROBLEM! TROUBLE STARTING VEHICLE - BAD TIPM. MANY REPORTS OF OTHER JEEP AND CHRYSLERS HAVE THE SAME ISSUE WITH THIS BATCH OF BAD PARTS. LOG ONTO ANY JEEP FORUM AND LOOK AROUND! TOOK 25 MINUTES TO GET THE TIPM TO START UP THE ENGINE. STARTING TROUBLE WENT AWAY FOR A COUPLE OF DAYS BUT IS INCREASINGLY GETTING WORSE. THE PROBLEM IS NOW EFFECTING ABOUT EVERY THIRD START UP AND HAS MADE ME MISS A JOB INTERVIEW BECAUSE OF THE LACK OF RELIABILITY. TOOK THE JEEP TO THE DEALER, THEY INSTALLED ALL THE FLASH UPDATES FOR THE TIPM - NO DIFFERENCE AFTER THE FLASHES WERE INSTALLED. DEALER SAID THAT I NEEDED A NEW TIPM. THE CRAPPY PROBLEM IS THAT THE PART IS ON A 3 MONTH BACK ORDER! THEY ARE NOT WANTING TO COVER THIS UNDER WARRANTY (UNDER 3 YEARS / OVER 36,000 MILES) BUT I PLACED A COMPLAINT WITH CHRYSLER CUSTOMER SERVICE TO BOTH EXPEDITE THE PART AND GET IT COVERED UNDER WARRANTY. WHEN I CALLED THE CHRYSLER CUSTOMER SERVICER LINE, I WAS TOLD THAT I WAS HER SECOND TIPM ISSUE THIS MORNING! I WAS TOLD THE TIPM WOULD COST ME $1,000.....EVEN IF YOU COULD ORDER THE PART! DROVE VEHICLE HOME, BECAUSE I COULD NOT AFFORD A RENTAL CAR FOR AND UNSPECIFIED AMOUNT OF TIME, AND HAVE HAD ISSUES EVERY DAY. LAST WEEK, THE JEEP STALLED WHILE I WAS DOING 45 MPH ON A CITY ROAD. WAS ABLE TO COAST TO THE SHOULDER WITH NO INCIDENT, BUT IT TOOK ABOUT 15 MINUTES OF CONTINUOUS TRIAL TO GET THE VEHICLE STARTED AGAIN. I WILL NOT TAKE MY WIFE AND KIDS IN THE JEEP WITH ME UNTIL THIS ISSUE IS RESOLVED. *TR

I HAVE A 2011 JEEP GRAND CHEROKEE OVERLAND.THE VEHICLE CLUNKS IN THE REAR END GOING OVER BUMPS AT LOW SPEEDS. TURNS OUT THIS IS DUE TO A DEFECT IN THE SHOCKS/SHOCK MOUNTS. IT ONLY AFFECTS VEHICLES WITH QUADRA LIFT SUSPENSION AND TOWING PACKAGE. INCLUDING THE ORIGINALS, I HAVE HAD 4 SETS OF REAR SHOCKS PUT ON--WITH 3 INDIVIDUAL SHOCKS BREAKING-WHICH I CONSIDER A SAFETY HAZARD. FROM REPORTS ON JEEPGARAGE.ORG, THERE ARE AT LEAST 12 OF US IN THAT SMALL GROUP RANGING FROM 2011 TO 2014 MODEL YEARS WITH THIS ISSUE. I MADE 5 OR 6 100 MILE ROUND TRIPS TO THE DEALER WHO CHANGED SHOCKS AS HE WAS TOLD TO BY CHRYSLER. THEY CAME OUT WITH 3 DIFFERENT SHOCK TYPES (#'S) AND SHOCK MOUNTS TO FIX THIS-NO SUCCESS. NOW ONE OF OUR GROUP WITH A 2013 JGC LAREDO HAS BEEN TOLD THAT IT IS "NORMAL TO HAVE CLUNKING"-EVEN AFTER HE TOLD THEM THAT ONE SHOCK WAS COMPLETELY FROZEN.THEY ALSO HAVE HAD 2 OR 3 TSB'S ADDRESSING THE PROBLEM WITH INEFFECTIVE SOLUTIONS. SO NOW A "PROBLEM" IS NORMAL. ALL ANY OF US WANT IS FOR OUR SHOCKS TO BE SAFE AND QUIET ON VEHICLES WE PAID OVER 40K FOR. PERHAPS YOU CAN HOLD CHRYSLER ACCOUNTABLE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED AND THE VEHICLE FAILED TO SWITCH GEARS. THE FAILURE WAS RECURRING AND CAUSED THE ENGINE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TRANSMISSION PARK NEUTRAL MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION MODULE WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 56,310. THE VIN WAS NOT AVAILABLE.

MY 2011 OVERLAND BEGAN HESITATING WHILE DRIVING ON FRIDAY 9/6. WAS ABLE TO RETURN HOME SAFELY. TURNED OFF THE ENGINE AND THEN WAS UNABLE TO RESTART THE VEHICLE. HAD THE VEHICLE TAKEN TO A LOCAL DEALERSHIP AND WAS TOLD THAT THE TIPM MODULE HAD FAILED WHICH CHRYSLER IS AWARE OF THE FAULTY PART AND HAS ALREADY CHANGED MANUFACTURERS. I WAS TOLD DUE TO A BACK ORDER THE DEALERSHIPS ARE LIMITED TO ORDERING ONLY ONE MODULE PER WEEK AND THEREFORE NO ETA COULD BE GIVEN FOR MY VEHICLE'S REPAIRS. I CALLED THE CHRYSLER CORPORATE OFFICES AND WAS TOLD THAT THEY WOULD ATTEMPT TO EXPEDITE THE PART AND I COULD RENT A CAR AND SUBMIT MY BILL FOR "POSSIBLE" REIMBURSEMENT. THIS IS A FAILURE ON A NUMBER OF LEVELS THAT A COMPANY THAT IS NOW FLUSH WITH CASH AGAIN DUE TO A GOV'T BAILOUT HAS THE PARTS TO CRANK OUT NEW VEHICLES BUT WILL LEAVE PAYING CUSTOMERS WITH NO INFORMATION OTHER THAN TO "BE PATIENT". I WILL NOT ATTEMPT TO BUY AMERICAN AGAIN. BACK TO ACURA I GO! *TR

I WAS HAVING TROUBLE GETTING MY CAR STARTED. IT WOULD CRANK BUT NOT START. HAD IT TOWED TO THE DEALER AND I WAS TOLD THE TIPM (TOTALLY INTEGRATED POWER MODULE) NEEDS TO BE REPLACED. THERE IS A FAULTY RELAY THAT CONTROLS THE FUEL PUMP WHICH RESULTS IN A CRANK BUT NO START CONDITION. THE COST WAS RIDICULOUS BUT EVEN WORSE WAS THAT IT WOULD TAKE UP TO TWO WEEKS TO GET THE PART. IN DOING SOME CHECKING, IT SEEMS THAT THERE ARE CURRENTLY OVER 1300 ORDERS FOR THIS PART WITH NONE AVAILABLE. THERE IS A SCHEDULED RELEASE TO DEALERS THIS WEEK OF ABOUT 450 WITH ANOTHER RELEASE IN ABOUT 2 MORE WEEKS. CURRENTLY THERE IS A DEMAND OF 449 PER WEEK. THERE MUST BE SOMETHING WRONG WITH THE WAY THIS PART WAS MANUFACTURED FOR IT TO BREAK DOWN SO MUCH. OR IS CHRYSLER JUST MAKING A BUCK BY TAKING ADVANTAGE OF US? EITHER WAY, I'M GOING BACK TO FOREIGN CARS. AMERICAN MADE HASN'T BEEN VERY GOOD TO ME. *TR

CAR WILL NOT START OR OPERATE AT ALL DUE TO A BAD TIPM , THIS PROBLEM IS NOW WIDE SPREAD THROUGH THE NATION WITH JEEP / CHRYSLER CUSTOMERS. MY JEEP WILL BE AT THE DEALER SHIP FOR ABOUT 3 WEEKS WAITING FOR THE BACK ORDERED TIPM TO COME IN. *TR