2011 JEEP GRAND CHEROKEE Complaints

ENGINE STARTS AFTER KEY FOB IS BUMPED. MY GARAGE IS INSIDE MY HOUSE. WE COULD DIE FROM CARBOM MONOXIDE POISING REPORTED TO DEALERSHIP THEY SAID NOTHING COULD BE DONE.MAYBE MY ATTORNEY CAN DO SOMETHING. *TR

THIS VEHICLE IS EQUIPPED WITH A ADAPTIVE SPEED SENSOR THAT KEEPS THE VEHICLE AT A PRESET DISTANCE FROM THE VEHICLE IN FRONT WITH CRUISE CONTROL ON. VEHICLE IS ALSO EQUIPPED WITH A FORWARD COLLISION WARNING SYSTEM WHICH WARNS THE DRIVER TO BRAKE IF IT SENSES AN APPROACH OF AN OBJECT THAT IS UNSAFE. THE PROBLEMS: THE SYSTEM WILL SHUT IT SELF OFF, FLASHING A WARNING THAT THE FORWARD COLLISION WARNING SYSTEM IS NOT WORKING AND SHUTS OFF THE CRUISE CONTROL AS WELL. SYSTEM ALWAYS RESETS ITSELF AFTER MINUTES, OR LONGER AND THE CRUISE CONTROL WILL ONCE AGAIN, WORK. SAFETY ISSUE THE SYSTEM HAS THE ABILITY TO BRAKE ON ITS OWN IF IT SENSES YOU ARE APPROACHING A VEHICLE TOO FAST WITH CRUISE CONTROL ENGAGED. THE PROBLEM IS THAT A CAR MAY TURN OFF IN A SEPARATE LANE TO DECELERATE OR BE IN A SEPARATE LANE TO ACCELERATE AND THE SENSOR THINKS THE CAR IS IN FRONT OF IT AND STARTS BRAKING SEVERELY CAUSE IT THINKS IT IS IN ITS PATH. THIS IS A HUGE SAFETY CONCERN SINCE ANY DRIVER BEHIND ME WOULD NOT BE EXPECTING ME TO BRAKE WHEN CARS ARE NOT IN MY PATH. THE VEHICLE HAS BEEN TO JEEP DEALER FOR NUMEROUS ATTEMPTS TO FIX IT. RIGHT NOW CHRYSLER IS NOT DOING ANYTHING ABOUT IT. ACCORDING TO THE REPAIRING DEALERSHIP, IF CHRYSLER DID DECIDE TO REPLACE THE PART, ITS ON BACK ORDER. *TR

SIMILAR TO OTHER COMPLAINT FILED 2/13/2012. 2011 JEEP GRAND CHEROKEE, PROBLEMS WITH THE KEY FOB 3 TIMES (4 IF YOU INCLUDE THE BATTERY DYING AFTER JUST OVER A YEAR) WHEREBY DRIVER WAS STRANDED DUE TO KEY FOB MALFUNCTION. FIRST TIME DEALER THOUGHT IT WAS A DEFECTIVE KEY FOB, HOWEVER, WHILE WAITING FOR A REPLACEMENT THE THEN CURRENTLY WORKING KEY FOB ALSO MALFUNCTIONED- WHEREBY THE "DEFECTIVE" FOB WAS TRIED AND IT WORKED AGAIN. DEALER THEN SAID A COMPUTER UPDATE WAS THE PROBLEM AND THAT DID SEEM TO FIX THE PROBLEM. HOWEVER, AGAIN RECENTLY KEY FOB WOULD NOT WORK ' DRIVER ENTERED THE CAR WITH THE EMERGENCY DOOR KEY- PULLED OFF THE STARTER BUTTON AND INSERTED THE KEY MANUALLY TO BE TOLD IT WAS A "DEFECTIVE KEY" (OR SOMETHING SIMILAR). DEALER EXAMINED CAR, WORKED WITH MANUFACTURER BUT SINCE PROBLEM COULDN'T BE "DUPLICATED" THEY WOULD TAKE NO FURTHER ACTION. ALL INCIDENTS HAPPENED WHILE IN TOWN OF RESIDENCE. HOWEVER, IF THIS OCCURRED WHILE TRAVELING IT COULD BE QUITE A DISASTER AND POTENTIALLY PUT THEM IN HARMS WAY IF THEY WERE STRANDED IN FOR EXAMPLE GRAND FORKS ND IN FEBRUARY AND THERE WAS SEVERE WEATHER AS HAS BEEN THE CASE IN THE PAST. NUMEROUS DISCUSSIONS IN ONLINE FORUMS ALSO DISCUSS THE ISSUE (BOTH JEEP AND CHRYSLER). THE BOTTOM LINE - THIS DEFECT HAS RESULTED IN OUR HAVING A SERIOUS LACK OF TRUST IN USING THIS CAR- IT COULD PUT MY FAMILY IN A VERY BAD SITUATION. *TR

TL* THE CONTACT OWN A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER THREE DIFFERENT TIMES FOR DIAGNOSIS. THE TECHNICIANS PERFORMED A FLASH UPDATE AND REPLACED THE WIN MODULE. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,450.

UPON SLOWING DOWN AT NORMAL DECELERATION RATES, THE BRAKES LOST POWER ALLOWING CAR TO ROLL THROUGH A STOP SIGN. THE ISSUE IS INTERMITTENT AND DOES NOT EXHIBIT ANY OBSERVABLE PATTERN (OUTSIDE TEMPERATURE, ETC). THE DEALER FIRST SAID IT WAS THE ROTORS GLAZING, BUT THE ISSUE CONTINUED AFTER THE DEALERSHIP TURNED THEM AND THE FREQUENCY HAS NOT REDUCED. THE SECOND VISIT FOUND NO ISSUES AFTER IT WAS AGAIN REPORTED. A THIRD PARTY RESOURCE INDICATED THAT IT COULD BE THE MASTER CYLINDER GASKET/SEAL. SINCE THIS ISSUE DOES NOT OCCUR REGULARLY AND HAS NOT BEEN "OBSERVED" BY THE DEALERSHIP, THE DEALERSHIP WILL NOT REPLACE THE PART. SINCE IT DOES HAPPEN AT A RATE OF ONLY 1-2 TIMES PER WEEK, IT IS TOUGH TO COMPENSATE FOR AND/OR PREDICT WHEN IT WILL OCCUR CAUSING LACK OF CONFIDENCE. OTHER NOTES ARE THAT ABS DOES NOT KICK IN DURING THE LOSS OF POWER AND THE PEDAL IS PUSHED IN AS FAR AS POSSIBLE WITH THE CAR STILL MOVING FORWARD BETWEEN 5-10MPH ONLY DECELERATING SLIGHTLY. *TR

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLED THEN TURNED OFF WHILE DRIVING. *SMD THE CONSUMER STATED WHEN THE VEHICLE STALLED, IT BECAME IMPOSSIBLE TO THE STEER THE VEHICLE, THE BRAKES DID NOT RESPOND, THE HEADLIGHTS WENT OUT, THEY BLINKERS DID NOT WORK AND THE DASHBOARD WAS DARK. THE ONLY DISPLAY ON THE SASH WAS THE RADIO/NAVIGATION DISPLAY AND THE CENTER CONSOLE TEXT INDICATING HOW TO START THE VEHICLE. THE CONSUMER TRIED PRESSING THE BRAKE AND THE START BUTTON, BUT NOTHING HAPPENED. WHEN SHE SLOWED DOWN ENOUGH, SHE PUSHED THE TRANSMISSION LEVER HARD INTO PARK, HOPING TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER. THE SERVICE TECHNICIAN DETERMINED THE REMOTE KEYLESS ENTRY MODULE WAS NOT COMMUNICATING CORRECTLY WITH THE OTHER MODULES ASSOCIATED WITH OPERATING THE VEHICLE CORRECTLY. AN UPDATE WAS PERFORMED ON THE MODULES, INCLUDING THE REMOTE KEYLESS ENTRY MODULE. HOWEVER, THE TECHNICIAN COULD NOT GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. ON JANUARY 9, 2013, A SIMILAR SYMPTOM OCCURRED AGAIN. WHEN THE CONSUMER PUSHED THE IGNITION BUTTON, THE VEHICLE STARTED, BUT IT ONLY LASTED FOR A MOMENT. IT THEN SHUT DOWN AND THE CENTER CONSOLE TEXT DISPLAYED ON HOW TO START THE VEHICLE. THE CONSUMER THEN PRESSED THE BRAKE AND THE PUSH BUTTON AND THE VEHICLE STARTED AGAIN, BUT SHUT DOWN MINUTES LATER. WHEN THE KEY FOB WAS PHYSICALLY PLACED IN THE IGNITION LOCATION, THE VEHICLE STARTED WITHOUT ANY PROBLEMS. *JB

JEEP WAS HEADED EAST BOUND IN TO LIGHTED INTERSECTION. 2ND CAR HEADED WEST MADE A LEFT ACROSS THE EAST BOUND LANE. THE ACCIDENT HAPPENED WHEN THE EAST BOUND CAR HIT THE CAR THAT WAS TURNING. THE SPEED OF THE IMPACT WAS 40 PLUS MILES PER HOUR. THE AIR BAGS IN THE JEEP DID NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED WHILE DRIVING 50 MPH THE TRANSMISSION SHIFTED INDEPENDENTLY INTO A LOWER GEAR AND CAUSED THE VEHICLE TO JERK AND LUNGE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT STATED THAT IT WAS MOST LIKELY A SOFTWARE FAILURE. THE SOFTWARE WAS UPGRADED. THREE MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT STATED THEY COULD NOT REPLICATE THE FAILURE. A MONTH LATER THE FAILURE RECURRED AND THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHO TOLD THE CONTACT THAT A DEVICE INSTALLED BY THE INSURANCE COMPANY MIGHT BE CAUSING THE FAILURE. THE DEVICE WAS REMOVED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 33,358 AND THE CURRENT MILEAGE WAS 36,000. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/03/13

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AT ENGINE START-UP. THE CHECK ENGINE WARNING LIGHT ILLUMINATED, CAUSING THE VEHICLE TO HESITATE TO START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS FOR THE FAILURE AND A DIAGNOSTIC WAS PERFORMED THAT WAS UNABLE TO LOCATE A FAILURE. THE DEALER REPLACED THE STARTER CYLINDER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CHECK ENGINE WARNING LIGHT CONTINUED TO ILLUMINATE AND FLASH SPORADICALLY. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 25,000. UPDATED 12/06/12*LJ THE DEALER REPLACED THE CAM SENSOR, FUEL PUMP, CYLINDER HEAD AND IGNITION SWITCH. THE REPLACEMENT OF THE FUEL PUMP, DID NOT RESOLVE THE ISSUE. UPDATED 12/06/12

KEYFIT 30 BASE WON'T STAY TIGHT, IT SLOWLY BECOMES LOOSE AND THE LOCK LOOKS SPRUNG. WHEN I COMPARE THE TWO LOCKS THERE IS A CLEAR DIFFERENCE BETWEEN THE TWO SIDES. I'VE TAKEN PICTURES TO DOCUMENT THE VARIATION. *TR