2011 JEEP GRAND CHEROKEE Complaints

2011 JEEP GRAND CHEROKEE FIRE. TOTAL LOSS OCTOBER 16, 2011 FLAMES STARTED UNDER DRIVERS SIDE FRONT AFTER ALL VEHICLE LIGHTS CAME ON STARTING WITH DRIVERS SIDE BLINKER INDICATOR. APPROX 43,000 MILES ON VEHICLE. MANY SERVICE ISSUES SINCE PURCHASE INCLUDING REPLACED PISTON. SAID THEY COULD HAVE REPLACED THE WHOLE ENGINE BUT INSTEAD JUST REPLACED PISTON. POLICE AND FIRE CAME TO MILE MARKER 82 ON I-94 SOUTH IN WI. WI STATE PATROL TOMAH CRASH FORM DOT DOCUMENT # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRIED TO PASS ANOTHER VEHICLE ON THE HIGHWAY BY PRESSING DOWN ON ACCELERATOR EXPECTING TO HAVE MORE POWER TO COME ON AS VEHICLE GOES INTO LOWER KICK-DOWN GEAR AND MY VEHICLE STARTED TO SHAKE "VIOLENTLY" WITH NO INCREASE IN POWER COMING ON. THIS LOSS OF POWER/VIOLENT SHAKING ALMOST CAUSED AND ACCIDENT FROM THE VEHICLE BEHIND ME AS I LOST POWER WITH NO WARNING TO CAR BEHIND ME AS BREAK LIGHTS WOULD NOT BE APPLIED BY ME AS I WAS TRYING TO SPEED UP. I ENCOUNTERED THE "VIOLENT SHAKING" SITUATION 4 TIMES IN TOTAL. I WOULD COMPARE THE FEELING TO DRIVING A MANUAL STICK SHIFT AND NOT GIVING IT ENOUGH GAS AND AS A RESULT THE CAR STARTS SHAKING UNCONTROLLABLY. I AM CONCERNED THE OUTCOME IN THE FUTURE MAY NOT BE AS FAVORABLE FOR ME OR OTHERS IF THEY EXPERIENCE THIS SITUATION.. *TR

2011 GRAND CHEROKEE. CONSUMER STATES VEHICLE STALLED WHILE DRIVING AND ENGINE AND POWER STEERING STOPPED WORKING *TGW THE CONSUMER STATED A FEW MONTHS LATER, THE ENGINE LIGHT WENT TO HOT, THE FAN WENT INTO HIGH MODE AND THE AIR CONDITIONING UNIT WOULD NOT WORK. A LOCAL GARAGE INFORMED THE CONSUMER, THE ENGINE DID NOT OVERHEAT. THE NEXT DAY, THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY KEPT IT FOR THREE DAYS. THE DEALER STATED THE VEHICLE HAD A FAULTY THERMOSTAT. ON JULY 26TH THE SAME OVERHEATING SCENARIO OCCURRED AGAIN, AND THE COOLING FAN WAS REPLACED. *JB

OCT 5, 2011 I WAS IN AN ACCIDENT, 3 CAR PILE UP. MY HEAD HIT THE STEERING WHEEL I SUFFERED A CONCUSSION, FACIAL CONTUSION, HEMATOMA. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT WAS MAKING A LEFT TURN AND NOTICED SHE WAS UNABLE TO SEE OUT OF THE DRIVERS-SIDE MIRRORS. THE CONTACT ALSO MENTIONED THE DRIVERS-SIDE WINDSHIELD POST OBSTRUCTED HER VIEW. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 3,500.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TOWARD THE RIGHT WHENEVER THE BRAKES WERE APPLIED. UPON EXAMINING THE BRAKES, THE CONTACT NOTICED THAT THERE WERE SAND HOLES IN THE ROTOR CASTING ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE DID NOT REQUIRE ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 200. RUST HOLES IN FRONT BRAKE ROTOR ON RIGHT SIDE. UPDATED 10/05/2011 *LN *TR

2011 JEEP OVERLAND HAS A SERVICE BULLETIN 08-029-10. MY VEHICLE HAS BEENIN DEALERSHIP SIX TIMES FOR LIFTGATE NOT OPENING WHEN IT IS IN THE HEAT AND SUN IN ARIZONA. CHRYSLER ACKNOWLEDGES THIS WILL HAPPEN WHEN METAL ON HATCH. REACHES 140 DEGREES WHICH IS EQUIVALENT TO ABOUT 100 DAYS IN THE SOUTHWEST. IS THIS A SAFETY HAZARD AND WHAT OBLIGATION DOES CHRYSLER HAVE? THEY TOLD ME TO LIVE WITH IT IN THE SUMMERTIME. CHRYSLER CLAIMS NOTHING CAN BE DONE TO REPAIR NO OPENING LIFTGATE. *TR

2011 JEEP GRAND JEROKEE OVERLAND - TRANSMISSION SHUTTERING LUGGING DURING AUTOMATIC SHIFTING. DRIVING THE VEHICLE DURING NORMAL DRIVING CONDITIONS AT SPEEDS OF 30-40 MILES PER HOUR TRANSMISSION CONSISTENTLY SHUTTERS (ROUGH SHIFTING) CAUSING OWNER OPERATOR TO LEAVE TRANSMISSION IS MAUAL SELECTION 4TH SPEED. (GEAR SELECTION 1,2,3,4,5,D) LEAVING THE TRANSMISSION IN DRIVE HAS GENERATED RATTLING NOISES AND TRANSMISSION LUGGING (SHUTTERING) WHEN IN AUTOMATIC SELECTION "D". ACCELERATING AT THIS TIME ALSO CAUSES THE VEHICLE TO LURCH (JERK ROUGHLY). *TT

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTOMATIC STARTER FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WIRING HARNESS UNDER THE HOOD WAS REPOSITIONED, ALLOWING THE HOOD TO CLOSE CORRECTLY AND ALLOWING THE AUTOMATIC STARTER TO FUNCTION. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE COOLANT CONDENSER WAS REPLACED. IN ADDITION, THE ELECTRONIC STABILITY CONTROL AND ENGINE MALFUNCTION LIGHTS WERE ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON FOUR OCCASIONS FOR THESE FAILURES. THE CONTACT FELT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE CONSISTENT FAILURES. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 9,500.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE SURGED FORWARD AND THE ACCELERATOR PEDAL DEPRESSED TO THE FLOOR UNEXPECTEDLY. THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,000.