2011 JEEP GRAND CHEROKEE Complaints

To whom it may concern My 2011 jeep grand Cherokee has a very strong gasoline smell to the point I get dizzy when I’m driving it and a instant migraine Even if the car is parked in my drive way overnight the next morning you can smell gasoline from the outside too Please help me Thank you for your time

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a complete stop. The contact stated that the vehicle was able to restart after several attempts, approximately 15 minutes. The vehicle was taken to an independent mechanic, where the failure could not be duplicated; however, the contact was informed that the vehicle could be experiencing a fuel pump relay failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V813000 (Electrical System); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 158,660.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated and there was heavy smoke coming from under the hood. In addition, there was a burning odor on the interior of the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V634000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 89,900.

The engine oil filter housing cooler (part number is: 5184294AE) are made of dissimilar materials (plastic and aluminum) and with normal hot oil temperatures the materials expand and contract at different rates causing failure of the part and leaks. The leak causes loss of engine oil and engine coolant that can sudden engine damage while driving putting the driver and passengers at risk. This seems to affect not only this 2011 Jeep Grand Cherokee vehicle with a 3.6 Liter engine, but almost all 3.6 Liter engines in other Chrysler, Jeep, Dodge, and Ram vehicles.

There is a Customer satisfaction report P01 for timing chain and timing chain guides for 2009-2012 vehicles equipped with the 5.7L Hemi. My vehicle is now undrivable because of this issue and caused piston and valve damage. Because of my VIN not being listed for this recall I am now facing a $9500 engine replacement due to this issue.

The contact owns a 2011 Jeep Grand Cherokee. The contact had received notification of NHTSA Campaign Number: 14V530000 (ELECTRICAL SYSTEM); and the vehicle was taken to a local dealer where the recall repair was performed; however, several days after the recall repair, the vehicle was hesitating while being started. The contact stated that the Battery Charging and Electronic Throttle Control warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

Rear Camera has been intermittent since I got the car new and dark image and not crystal clear . The lens is clean and it works intermittently.. the dealership said it would cost $1000.00 to replace the camera.. since there are recalls currently on other jeeps can you help add my vehicle in the mix.. I just spent over 5000 dollars to get my exhaust system fixed and they didn't even give me a loaner car . Bad cus service and this should be fixed.. a safety issue to me.. just like the recall..

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was smoke was coming from under the hood. The contact pulled into a parking lot to inspect the vehicle and became aware that the alternator was burning red hot. The battery warning light illuminated. The vehicle was inspected by a local independent mechanic who was nearby during the failure, and it was determined that the alternator had overheated. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Since I bought it at the dealership the car hesitates to start, I took it several times and they couldn't find the fault, they said it could be a problem with the battery so I changed it and it kept doing the same thing. thing, they told me what the tank was. of gasoline I took it to a Nhtsa office and they told me that they would change the part, over time I had the same problem again but now a year has passed and the car no longer starts, from the beginning they have not helped me solve the problem problem. problem problem that comes from the factory.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 70 MPH, it lost automotive power. The contact turned on the hazard lights. The contact was able to pull over to the side of the road. The vehicle stalled but was able to be restarted. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed her the vehicle began to shake and the failure was due to the tip-in. The contact stated that while driving at unknown speeds, the service air suspension message was displayed. The front end of the vehicle was sitting on the tires. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 55,000.