2014 JEEP GRAND CHEROKEE Complaints

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the instrument panel became inoperable. The contact stated that the jerked and failed to properly shift gear. The check engine warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty engine. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the front passenger's side active head rest restraint had deployed. The vehicle was taken to the dealer where the contact was informed that the front passenger's side active head rest restraint had deployed. The contact was informed that the front passenger's side active head rest restraint needed to be replaced. The vehicle was not repaired. The contact was informed that the warranty had expired, and the repair would not be covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal. The contact also stated that the vehicle stalled with an unknown warning light illuminated. The vehicle had been taken to a dealer and an independent mechanic where several repairs were performed; however, the failure persisted. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 14V634000 (Electrical System) which she linked to the failure. The vehicle was not repaired. The failure mileage was approximately 138,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the vehicle overheated. The contact stated that the battery consistently failed, and the vehicle had stopped accelerating as needed. The vehicle became inoperable intermittently. No warning light was illuminated. The vehicle had not been diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that an unknown recall repair for the failure had already been performed. The failure mileage was 144,231.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

It has happened twice in 48hrs, driving then all of sudden indicates not in gear. Pull over , will not go back in gear. Will have to wait. Then later on starts. Then is no indication no warning. This is extremely life threatening.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When vehicle has not been sitting overnight or a long period, the initial start does not engage. My mechanic referred to it as a long cold start. To work around this I will push the start button with my foot off the break pedal and let vehicle cycle through whatever. I can then start as normal. Using the key fob the startup happens cleanly. My mechanic said there is a complicated TSB on this issue but I am unable to locate. They have verified it’s not a fuel pressure issue.

airbag exploded while driving cancelling the navigation and seat memory jeep refuses to replace the radio which was destroyed by the air bag failure AND BRING THE VEHICLE BACK TO PRE AIRBAG EXPLOSION

The vehicle was running but in park. I was putting air in my tires and heard something. I looked towards the passenger front and seen smoke coming from up front. The air ride pump caught on fire and melted wires, hoses, and the inner fender cover. I was able to put it out quickly.