2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. NEUWIRTH MOTORS (219 S COLLEGE RD, WILMINGTON, NC 28403) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *AS

THE CAR WAS IN THE SHOP TWICE TO RECTIFY A FUEL PUMP ISSUE. AS OF RIGHT NOW, THE CHECK ENGINE LIGHT IS STILL ON AND THE ERROR CONTINUES TO BE THE FUEL PUMP. THERE WAS A SECOND RECALL IN NOVEMBER 2019 WITH NO SOLUTION. THE CAR FAILED TO START MULTIPLE TIMES DUE TO THE FUEL PUMP AND I FEEL UNSAFE DRIVING THE CAR WITH A HISTORY OF FUEL PUMP ERROR SINCE THE CAR COULD STALL MID DRIVING. *TR

MIENTRAS LA GUAGUA SE ENCONTRABA EN MOVIMIENTO COMENZO A FALLAR. ME ESTACIONE Y LA APAGUE Y DESPUES NO PRENDIO. LA LLEVE EN GRUA AL MECANICO Y ME INFORMO QUE ES EL ALTERNADOR. EN MENOS DE DOCE MESES TENGO QUE COMPRAR OTRO ALTERNADOR. WHILE THE GUAGUA WAS ON THE MOVE, IT BEGAN TO FAIL. I PARK AND TURN IT OFF AND THEN I DON'T TURN IT ON. I'LL TAKE HER IN A CRANE TO THE MECCANIC AND I'LL KNOW SHE'S THE ALTERNATOR. IN LESS THAN TWELVE MONTHS I HAVE TO BUY ANOTHER ALTERNATOR. *TR

MY VEHICLE HAS HAD A SERVICE RECALL SINCE 11/2019 WITH NO REMEDY AVAILABLE YET AS OF 06/07/2020. THE ISSUE CAN LEAVE A DRIVER STRANDED OR CAUSE A CRASH AND YET 6 MONTHS HAVE PASSED WITH ZERO RESOLUTION. THIS IS UNACCEPTABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN CHRYSLER JEEP LOCATED AT 930 AUTO SHOW DR, HENDERSON, NV 89014, (702) 558-3000, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THELEN CHRYSLER JEEP DODGE RAM (4191 N EUCLID AVE, BAY CITY, MI 48706) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED TWO FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED ON TWO OCCASIONS HE HAD A NO START CONDITION, AFTER 4-5 ATTEMPTS IT DID START.*JB

STARTED HAVING A TRANSMISSION SLIP IN 2ND GEAR REPAIR SHOP LOOKED THINGS OVER AND SAID TRANSMISSION FLUID WAS A LITTLE LOW AND I WAS LEAKING TRANSMISSION FLUID DUE AC CONDENSER GOING BAD. HAD IT REPLACED, NO MORE LEAKING TRANSMISSION FLUID BUT TRANSMISSION STILL ACTING UP NOW. WAS TOLD IT WAS MOST LIKELY DUE TO THE LEAK AND TRANS FLUID GETTING LOW. AFTER READING UP I GUESS THIS IS A COMMON ISSUE AND SHOULD BE RECALLED. OBVIOUSLY THESE A/C CONDENSER UNITS ARE FAULTY. NOW I HAVE A TRANSMISSION THAT COULD HAVE BEEN AVOIDABLE IF JEEP WOULD HAVE LET OWNERS KNOW ABOUT THE AC CONDENSER ISSUE OR MADE THAT A UNIT THAT HAS TO GET REPLACED AFTER SO MANY MILES.

I BOUGHT THIS CAR FROM LICCARDI CHRYSLER DODGE RAM IN GREEN BROOK, NJ IN FEBRUARY, 2020. IMMEDIATELY, THE CAR ENGINE STALLED, TURNING OFF POWER STEERING, POWER BRAKES, AND GAS. I HAD THE CAR TOWED TO LICCARDI, THEY CLAIMED IT WAS THE OIL PAN LEAK AND I SPENT $2,000 ON REPAIRS. SINCE THEN, THE CAR HAS STALLED 4 TIMES, COMING TO A STOP. STILL, LICCARDI REFUSES TO ADMIT THE PROBLEM, SAYING THEY CAN NOT DUPLICATE IT AND THEY ARE NOT AWARE OF A RECALL OR A REMEDY FOR A RECALL. I AM OUT OF OPTIONS AND DESPERATELY NEED HELP. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP (600 PLEASANT GROVE RD, MOUNT JULIET, TN 37122, (615) 444-9573) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 100,075. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WITHOUT WARNING. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE, BUT COULD NOT DUPLICATE THE FAILURE. THE CONSUMER WAS ADVISED THERE WAS A RELATED RECALL, BUT THE PARTS WERE UNAVAILABLE.*JS