2015 JEEP GRAND CHEROKEE Complaints

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions, after the vehicle was parked, the contact had to wait approximately 30-minutes to restart the vehicle; however, several attempts was needed before the vehicle started. The vehicle was taken to the dealer however, because the part was unavailable, the vehicle was not diagnosed or repaired. The failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact notified Roadside Assistance and the vehicle restarted after approximately 30-minutes. The vehicle was taken back to the dealer where it was diagnosed; however, the contact stated that he was only informed of a low fuel pressure, but the diagnoses was incomplete. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that parts were not available. No further assistance was provided. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

The dashboard is bubbling up and peeling which causes a humming noise when driving above 60 miles per hour. I contacted the dealership and since my warranty has ended I was quoted a cost of $1800. I did see where there was a recall for this issue for previous models.

Transmission suddenly stopped accelerating when pressing pedal. In reverse suddenly began making a whirring sound. 155,000 miles

The transmission slips fro D to P making the vehicle inoperable. I have check all doors to make sure they were closed. restarted the vehicle yet still in able to drive! It is Not the first time it happened .

The vehicle has a significant safety recall out with no timely identified repair offered. Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 Recall StatusRecall Incomplete, remedy not yet available How can the manufacturer expect people to feel safe driving with the possibility of a unplanned sudden stop putting their lives, their passengers lives and the lives of other travelers on the road at risk. If Jeep can't fix the issue they should replace the vehicles.

We have been unable to drive the vehicle for 9 months out of 12 due to it being in the shop. The latest was a OBDC of "Improper DEF used see dealership". It was at 3 different shops to remedy the issue the final one being Lithia Chrysler/Jeep/Dodge of Missoula #134. Even with the extended warranty they WOULD NOT cover the expense even though it was their warranty. We were told it was for labor, but labor was supposed to be covered. There is also a "Stop Sale" in place so we cannot even drive the vehicle anymore due to lack of power. The dealership and FCA told us that this was "NORMAL" and we just "HAD TO LET THE VEHICLE WARM UP FIRST" I have owned and operated diesel vehicles for a better part of 28 years. I have NEVER had to do this. I cannot put my families lives at risk with this POS. Right now as it is, we are. making payments on insurance and and vehicle payments on an SUV we cannot drive. I can give specific dates, times and conversations as well as email threads from FCA trying to handle the situation to no avail.

The past 3 times putting gas in 1) after gassing, Jeep started, would not go into gear. Shut off, restarted, was fine. 2) after gassing, Jeep started however shaking, shut off, restarted, however shook until it caught and started. 3) after gassing, the 3rd time it started. The Jeep would shake, like the old cars would diesel when shut off, this is what it was like. Shows multiple codes. Purge valve under hood replaced in November, replacing again to see if its bad. Rear purge valve replaced (driver rear wheel). Next step is smoking the vehicle to find the leaks, believe to be the gas filler neck. Often when putting gas in, gas clicks off. Also the capless tank is awful, often difficult to put the hose in. This is my 3rd JGC, the 07 had issues and this one. The 2011 was a dream! These are manufacturer's issues and should be repaired FREE of charge!

The contact's wife owns a 2015 Jeep Grand Cherokee. The contact stated that the transmission was slipping in and out of gear. The contact stated that the failure also occurred while driving below 35 MPH, and while driving from a complete stop from a traffic light. Additionally, the contact stated that after parking and exiting the vehicle, the vehicle started to move forward. The vehicle was taken to the dealer, where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the dealer. The vehicle was taken back to the dealer, where it was diagnosed that the transfer case, the PTU, the U-joint, and the front and rear differentials needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20E037000 (Power Train). The dealer and the manufacturer informed the contact that the vehicle could not be repaired under the PTU warranty because the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 160,000.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicle will repeatedly die when at a stop light or a stop sign. The dealer has been notified but states that the parts to replace and fix the issue have not been shipped to dealers or are not available. Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406