2015 JEEP GRAND CHEROKEE Complaints

ACC automatically canceled without braking causing car to either slow down immediately or speed up unsafely, slippery road light turns on, on dash while driving straight, lunging of the car that feels like tires are spinning and or hesitation.

Vehicle has the exact same problem with the fuel pump relay that the 2014s has. The 2014s are repaired via NHTSA yet the 2015s are not. The issue is EXACTLY the same. Why does the NHTSA care about the safety of 2014 owners/passengers but not 2015 owners/passengers?

The active headrest on the driver’s side deployed unexpectedly. No accident or rear end accident happened. The car was in park and it just went off.

While driving, the drivers side head rest exploded and pushed my body/neck forward. There was no accident that prompted this and was slowing down to a stop light.

vehicle had a strong odor of gasoline then started spuddering and then caught fire while driving.

2015 Jeep Grand Cherokee. The contact stated while his wife was driving the vehicle at an undisclosed speed, the driver side air bag suddenly deployed hitting the drivers head, the vehicle was not involved in a Collison at all. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 123,830.

My husband was driving on a highway going 70 MPH and the drivers headrest exploded and lunged him forward

Sudden unintended acceleration while braking. Engine revved against brake input. Has happened multiple times. Need to step on the brake hard and wait for it to pass.

While driving at highway speeds, my 2015 Jeep Grand Cherokee Limited unexpectedly shifted from Drive into Neutral without any driver input. This has occurred twice at different speeds. After the first incident, the vehicle was inspected by a dealership, but no diagnostic trouble codes were found and no issue was identified. The following day, the same problem happened again under similar conditions. When this occurs, the vehicle loses power to the drivetrain, creating a dangerous situation in traffic. This appears to be related to the electronic shifting module and poses a significant safety risk.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 70 MPH, the transmission unexpectedly shifted into neutral(N). There was no warning light illuminated. The contact was able to restart the vehicle after shifting into park(P). The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was taken to several dealers but was not diagnosed. The dealer was able to duplicate the failure; however, no diagnostic trouble codes were found. The dealer suggested that an unstated valve might need to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.