2015 JEEP GRAND CHEROKEE Complaints

At a speed of 30mph, was slowing down coming up to a red light, as the brakes were being pressed the motor began to rev up and try to accelerate despite me fully pressing the brakes. I had to put the vehicle in neutral and shut it down. I merely missed hitting another vehicle. I called the dealer who had no information for me. No warning lights were on or prior to the reving and acceleration of the vehicle as I was trying to come to a stop at a red light. I am reading numerous forums of Jeep owners reporting the same issue. This really should be investigated before someone is seriously injured or killed, which maybe there have been reports of such already. In my case, there was no injury or damage because I was lucky enough to have no vehicle beside me and had a place to vere off to to pull over quickly. If that hadn’t been the case, an accident would have occurred. I can’t say if this vehicle has malfunctioned like this previously because I purchased 2 days ago.

With no warning or reason the active headrest deployed while I was at a stop light having been stopped for a few minutes and smacked my passenger in the back of the head.

Noticed a wet substance under the hood and a smell of oil/antifreeze (couldn’t determine either or) coming from vents prior to purchase. I was told it would be looked at and taken care of. After purchase I noticed a heavy leak under the vehicle and when i touched it, I again smelled the same oil/antifreeze. I took it back to the dealership and they replaced the radiator. It continued to produce a leak, and chose to stop and get a diagnosis and they said it was the oil cooler. I then chose to return it to the dealership for repair and they insist it was left over spillings from the previous repair. It still has that same wet substance dripping from under the vehicle. I’m concerned about the safety of my life if it is indeed the oil cooler.

The contact's son owns a 2015 Jeep Grand Cherokee. The vehicle owner took the vehicle to the local dealer for maintenance and was informed that the oil filter housing had an oil leak and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

While driving the vehicle at low speed and without any warning or outside influence the headrest exploded and hit me in the back of the head. I was able to retain control of the vehicle because of the slow speed and situation. I have since learned that this has happened to many other vehicles of my model and is related to the collision reactive headrest retaining components suddenly breaking. I recently had a long trip driving this vehicle at interstate speeds and this cpould have been a very serious event.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact stated that the liftgate initially failed to close completely after use. The contact manually pushed the liftgate into the latch to ensure the liftgate was closed. Recently, the contact stated that the liftgate inadvertently slammed closed while opened. The contact stated that the liftgate failed to close securely despite using excessive force. The contact stated that moisture was entering the vehicle due to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.

Headrest airbag deployment spontaneously. This is a known issue that has caused numerous accidents. Here is a link with multiple people experiencing the issue. People are directed to contact Jeep Cares but this is a safety issue that needs to be recalled. https://www.jeepgarage.org/threads/headrest-clips-spontaneously-broken.222166/

While driving down the road my car will shift into Neutral while going at at full speed driving down the freeway, and loses all power. I have to pull over on the side of the road turn the car off and restart. This has happened 6 times and is very dangerous. There are multiple dates that this has happened. It looks as though this should fall under NHTSA recall #16V529000?

Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond speed set very scary while driving next 30 minutes smell smoke next flames and smoke coming from underneath hood, open door flames and smoke can into jeep. Causing me to hit my head tryng to watch the fire and get out the truck and getting the two kids out the back the we ran then the exploded. The 911 button inside did not work! Now we can't sleep!