2019 JEEP GRAND CHEROKEE Complaints

I WAS DRIVING MY CAR AND THE CAR SHUT DOWN AND STEERING WHEEL LOCKED IN PLACE. A FLASHING MESSAGE CAME ON TO RESTART MY CAR. LUCKILY I WAS ON AN EMPTY ROAD AND NO ONE WAS BEHIND ME.

ENGINE SHUTDOWN WHILE DRIVING. HAS SHUT DOWN MULTIPLE TIMES WHILE MOVING DOWN THE ROAD. ENGINE SHUTS OFF, PRESSING GAS WILL REV THE ENGINE BUT THERE WILL BE NO TRANSMISSION POWER EVEN THOUGH THE VEHICLE IS STILL IN DRIVE. HAVE TO PULL OVER AND SHIFT INTO PARK AND RESTART. THIS IS EXTREMELY DANGEROUS! *TR

WHILE DRIVING STRAIGHT AT APPROXIMATELY 45 MPH ON A THE 3 LANE ROAD FULL OF TRAFFIC VEHICLE SUDDENLY CLUNKED LOUDLY AND VIOLENTLY SHIFTED FROM HIGH GEAR POSSIBLY FIFTH OR SIXTH INTO FIRST GEAR WITH THE RPMS AT OVER 7000 THIS CAUSED ME AND MY FAMILY TO LUNGE FORWARD AT WHICH TIME I MOMENTARILY LOST CONTROL OF THE VEHICLE. I WAS ABLE TO GAIN CONTROL AND STEER THE CAR TOWARDS THE SIDE OF THE ROAD AND HAD TO SLAM THE SHIFTER INTO PARK IN ORDER TO STOP. WHILE STOPPED THE VEHICLE REMAINED AT 7000 RPMS UNTIL I PUSHED THE OFF BUTTON OF THE CONSOLE. *TR

UCONNECT ON STEREO SYSTEM FREEZES UP. WHEN IT DOES THIS THE TEMPERATURE CONTROLS, PHONE, RADIO, NAVIGATION SYSTEM AND EVERYTHING IT CONTROLS STOPS WORKING. THE VEHICLE CAN BE STATIONARY OR MOVING AND IT JUST STOPS WORKING, HAVE TO PULL OVER AND TURN VEHICLE OFF AND WAIT FOR AT LEAST 5 MINUTES FOR IT TO COME BACK ON. *TR

WHEN USING THE VIEW SCREEN FOR NAVIGATION I CONTINUE TO GET WEATHER ALERTS FOR LOCATIONS THAT 100S MILES AWAY FROM ME. WHICH MAKE ME LOOK DOWN AT THE SCREEN TO TOUCH THE OK BUTTON TO GET BACK TO THE NAVIGATION. THE FEATURE TO TURN OFF WEATHER ALERTS IS NOT PROGRAMMED INTO THE HEAD UNIT, WHICH SENDS OUT NON RELATED WEATHER ALERTS CONSTANTLY DURING MY DRIVING. AGAIN, FORCING ME TO LOOK DOWN AT THE SCREEN TO TOUCH OK! VERY DANGEROUS TO BE OPERATING THE SCREEN HEAD UNIT WHILE DRIVING. EVERY FEW MINUTES! VEHICLE IN MOTION. *TR

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK WITH THE PARKING BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT INCLUDED.

HELLO. I HAVE FOUND MANY ISSUES WITH MY UCONNECT SYSTEM AND WHAT APPEARS TO HAVE BEEN COMPROMISED (HACKED). I HAVE REPORTED THIS TO JEEP AND THE SIRIUS/CM SYSTEM. 1 OCCASION MY SOS/ASSIST FEATURE WAS DEACTIVATED WHILE I WAS IN THE CAR. ANOTHER TIME LIGHT CHANGED FROM RED TO GREEN ON ANOTHER OCCASION WITHOUT TOUCHING IT. 2 SYSTEM WAS RESET AND SHOWING PHONES BEING CONNECTED THAT HAD BEEN TOTALLY REMOVED FROM UCONNECT SYSTEM. 3 ON MORE THEN ONE OCCASION MY UCONNECT LINKS/APPS WERE NOT LOADED... TOTALLY DISAPPEARED AFTER BEING THERE AND CAR WAS ON FOR MORE THEN AN HOUR. 4 SETTINGS BUTTON/ OPTION TO ADJUST IMPORTANT INFORMATION SOMETIMES NOT ON SCREEN. 5 MAP NAVIGATION GIVING MISDIRECTION AND HAD ME DRIVING IN CIRCLES BACK TO MY STARTING POINT. 6 SCREEN FREEZING AND NOT ALLOWING ME TO DISCONNECT PHONE/CHANGE SCREENS...ALSO HAD ISSUES WHERE MY SCREENS WOULD JUMP FROM ONE THING TO THE NEXT WITHOUT TOUCHING ANYTHING. DO NOT KNOW IF MY UCONNECT WAS ACCESSED DURING THE TIME PERIOD MY PHONE WAS HACKED INTO AND I HOOKED IT UP THROUGH CARPLAY OR IF A "LOCK LINK " WAS USED. I'VE DONE MY RESEARCH BECAUSE I THOUGHT ALL THESE WERE ODD AND IT IS NOT UNCOMMON FOR "LOW LIFES" TO GET INTO THESE COMPUTER SYSTEMS. I HAVE BEEN WORKING WITH PHONE COMPANY, JEEP FCA CASE MANAGEMENT, APPLE ON THE ISSUES OF MY HACKED PHONE AND UCONNECT SYSTEM.

I GOT INTO MY VEHICLE AND WHEN I TRIED STARTING IT WOULD NOT TURN ON THE ENGINE. THE ONLY THING THAT WOULD ILLUMINATE WAS THE SPEEDOMETER AREA. THE AUDIO UNIT WOULD TURN ON OFF AND THEN ON AND THEN OFF. I TRIED ABOUT 10 TIMES AND WOULD NOT START THE ENGINE. THE VEHICLE WAS PARKED IN MY DRIVEWAY WHEN IT HAPPENED.

THE NAVIGATION SYSTEM HAS A WEATHER ALERT NOTIFICATION THAT CAN'T BE DISABLED. IT TAKES UP THE ENTIRE INFOTAINMENT SCREEN AND DOES NOT GO AWAY UNLESS I TAKE MY EYES OFF THE ROAD TO CLICK ON IT TO CLOSE THE WINDOW. THIS HAPPENS EVERYDAY IN MY JEEP WITH A WIND ADVISORY. PRETTY ABSURD NOTIFICATION ESPECIALLY SINCE IT HAPPENS EVERY DAY. I LIVE ON THE WEST COATS AND UNDERSTAND IT CAN BE WINDY. SUPER DANGEROUS TO CONSTANTLY POP UP AND MAKE ME CLOSE IT MANUALLY.

AFTER GOING THROUGH AN AUTO CAR WASH THE BRAKES FAILED AND THE CAR ROLLED INTO A POLE WHILE PULLING UP TO A VACUUM STATION ABOUT 50 YARDS FROM THE EXIT. I BELIEVE THE ABS SYSTEM NOTIFIED THE CAR THAT IT WAS IN A SLIDE BECAUSE THE REAR WHEELS CONTINUE TO ROTATE WHILE THE FRONT WHEELS ARE NOT ROTATING WHILE BEING PULLED THROUGH THE CAR WASH TRACKS. THEREFORE TRICKING THE SYSTEM INTO THINKING IT SHOULD NOT BRAKE WHEN BRAKES WERE APPLIED.