2019 JEEP GRAND CHEROKEE Complaints

We found a huge spillage in our driveway and it had a color of yellowish Brown. Took it to the dealership tech found oil and coolant were mixed together and coming out of the overflow tank. Because the oil in the coolant mixed together, it went through all the components in the engine and it is a total loss. The car does not work and it needs a new engine. Had another independent car shop. Look at the car in they agreed. We had no signs of warning of anything being wrong with the car. It ran fine. The temperature gauge remained normal and never overheated. I am reading about a class action lawsuit about this situation that happened to multiple Jeep Grand Cherokees. Since the dealership told us it's a total loss. If you wanted to fix it, it will cost us over $10,000. The mechanic told us that this is not drivable even if you try to drive the engine will 09lock up and you can get into a major accident or even cause one.

I recently was driving and my headlights went out, then smoke appeared on the passenger side of my car and immediately caught fire and my car was completely burned down.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving 55 MPH, the vehicle unexpectedly ran over an object, causing the vehicle to jerk hard to the left. The contact stated that the guard rail became lodged against the tire, causing the vehicle to turn in the opposite direction into oncoming traffic. The contact stated that the two passenger-side wheels swung, causing the vehicle to leave the roadway and drove into a ravine. After the crash, the contact stated that the air bags did not deploy. The contact sustained injuries and was transported to a local emergency room. The contact sustained deep tissue contusions, a fractured sternum and tailbone, and fluid was found near the heart due to the contact striking the steering wheel during the crash. A Police report was filed. The vehicle was towed to a salvage yard. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

The driver seat Active Head Rest system deployed unexpectedly while the car was parked.

While operating the vehicle at a low speed, it has on multiple occasions decelerated, stopped, and displayed the message "Shift to P, then desired gear." This issue has been observed on both the highway during rush hour and on local streets. No diagnostic trouble codes are present when the system is scanned.

CODES C1490-00 REAR DIFFERENTIAL ACTUATOR INITIALIZATION FAILURE. SERVICE INFORMATION STATES TO REPLACE THE ELSD (ELECTRONIC LIMITED SLIP DIFF.) BEFORE REPLACING THE REAR DIFFERENTIAL. REMOVED FILL AND DRAIN PLUGS FROM REAR DIFFERENTIAL, ACQUIRED A FLUID SAMPLE. FLUID SAMPLE WAS CLEAN WITH NO SIGNS OF METAL CONTAMINATION, OR EVIDENCE OF AN INTERNAL Differential failure (ESLD) *key word INTERNAL

Component Failure & Inspection: The engine water pump assembly failed. This specific failure is a documented factory defect explicitly covered under manufacturer Technical Service Bulletin (TSB) #9100212 and tracked under NHTSA ID #10244344. The failed component was replaced by an authorized dealership; the physical part is not available, but full diagnostic logs and proof of failure are stored in the manufacturer database under University Auto Center invoice #6044139/1. Safety Risks: The water pump suffered a sudden, catastrophic structural failure while operating at highway speeds—a known vulnerability detailed in TSB #9100212 and NHTSA ID #10244344. This caused an immediate loss of engine coolant and a rapid spike in engine temperature. The vehicle lost power and was forced to make an emergency pull-off onto a busy highway shoulder, stranding occupants in a highly vulnerable position. A sudden cooling failure at highway speeds creates an immediate risk of engine seizure, vehicle fire, or traffic collision while disabled on the roadside. Dealer Confirmation & Inspection: Yes. The failure was inspected, reproduced, and confirmed by an authorized manufacturer dealership (University Auto Center). The dealer confirmed that the water pump assembly completely failed and required replacement, perfectly mirroring the defect parameters outlined in TSB #9100212. Warning Lamps & Prior Symptoms: There were no prior symptoms, noises, or early warning indicators. The component failed instantly without warning. The first indication was a sudden, rapid flashing of the engine temperature warning light and an "Engine Overheating" message on the dashboard cluster, immediately followed by a loss of power.

Paint blistering and peeling on hood and roof. Bad paint known problem with wranglers and gladiators

2019 Jeep grand Cherokee, noticed to have leaking water pump, engine showed no signs of overheating. Water pump and thermostat changed due to a small fluctuating of temp gauge but never over the half way mark. Took it in for diagnostics, which, after reading many reviews of ongoing issues with head gaskets in jeeps, even after Jeep said they remedy it in 2016, I asked for diagnostics done on my radiator and head gaskets to only see it was in fact leaking head gaskets. There was no signs other than a leaking water pump and small fluctuation when the water pump started to leak, but engine never read that it was overheating nor did oil temp. Seems to be an ongoing issue with the 3.6L engines that Jeep is still selling and a lot of people are paying for major engine repairs, at such lower mileages.

One day after driving the vehicle around town and after we parked it in the garage, we noticed a large pool of oil on the garage floor. After taking it to a service station, for inspection, we were told that the oil leak was caused by a cracked plastic oil cooler. We were told if we had not noticed the oil leak, the engine could have locked up and caused a serious accident. The next day we were going to take the vehicle on the highway for a trip. The service station said they have had multiple cracked plastic oil coolers come in for repairs on the same vehicle, year, make and model. There was no warning.