2011 JEEP GRAND CHEROKEE Complaints

WHILE DRIVING CAR WOULD STALL. I AM AFRAID THAT I WILL GET HIT FROM BEHIND DUE TO THIS PROBLEM. I WAS NOTIFIED THAT IT'S A NEW RECALL., AND NEEDS IMMEDIATE ATTENTION. NOBODY NEEDS TO GET HURT DUE TO LACK OF ATTENTION TO THIS PROBLEM. THE PART SHOULD BE OUT AND READY TO BE REPLACED. THIS IS A BIG SAFETY ISSUE AND AGAIN, NEEDS IMMEDIATE ATTENTION. THIS HAPPENS UNANNOUNCED..WHILE DRIVING, TURNING ECT. I'M SCARED..AND WAS TOLD NOT SURE WHEN PART WILL BE COMING IN POSSIBLY MID JANUARY! THAT'S CRAZY! I MIGHT HAVE GOTTEN THIS PART REPLACED IN THE PAST NOT SURE..WILL TRY AND FIND OUT FROM THE MECHANIC. BUT IT HAPPENED ED AGAIN ABOUT 2 WEEKS AGO. PLEASE ADVISE. THANK YOU

I HAVE HAD THIS JEEP IN SHOP TO FIND OUT THAT THE TIPM IS NO GOOD THE LOW BEAM HEADLIGHTS DO NOT WORK THE HEATER TURNS ON AND OFF WHENEVER IT WANTS AND NOT SURE WHAT ELSE IS ACTING UP BUT THIS IS ALL WHILE DRIVING OR SITTING STILL. I HAVE CALLED CHRYSLER AND FILED A COMPLAINT AND TRIED TO GET HELP AS THIS IS A 1500 DOLLAR FIX AND HAVE READ THAT THERE WAS A CLASS ACTION LAW SUIT FOR THIS YEAR AGAINST THEM FOR THIS IN CALIFORNIA AND THAT THOSE INVOLVED WERE GIVEN SOME TYPE OF SUPPLEMENTAL HELP TOWARD THEIR REPAIR BILL.

BUBBLING/WRINKLEING/DELAMINATION OF DASHBOARD COVER CAUSE INCONSISTENT VIEW THRU WINDSHIELD BECAUSE OF LIGHT REFLECTION/REFRACTION BEING DISTORTED ON INSIDE OF WINDSHIELD.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE STEREO SHUT OFF AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE ENGINE SHUT OFF SOON AFTER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT'S HUSBAND REPLACED THE ALTERNATOR, BUT THE FAILURE CONTINUED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

I HAVE A 2011 JEEP GRAND CHEROKEE OVERLAND. IT WAS SUBJECT TO A RECALL (P54) WHICH WAS FOR A FAULTY FUEL PUMP RELAY. THE FAULTY FUEL PUMP RELAY WOULD CAUSE THE JEEP TO LOOSE ALL POWER WHICH, IN TURN, CAUSED A LOSS OF POWER TO STEERING AND BRAKING MAKING THE CARE EXTREMELY DANGEROUS IF DRIVING WHEN THE FUEL PUMP RELAY FAILED. I HAD THE RECALL COMPLETED, BUT IN 2019 THE VERY SAME PROBLEM STARTED AGAIN. I CALLED JEEP AND THEY SAID TO TAKE THE VEHICLE TO AN AUTHORIZED JEEP DEALER AND IF THEY VERIFIED THE FUEL PUMP RELAY WAS FAULTY THEY WOULD PAY FOR REPAIRS. I DID THAT AND ACTUALLY CALLED JEEP WHEN TO NOTIFY WHEN I TOOK THE CAR IN. THE JEEP DEALER VERIFIED THE FUEL PUMP RELAY WAS FAULT AGAIN AND REPLACED. BUT, JEEP FAILED TO PAY AND I HAD TO. THEY HAVE NOT REFUNDED THE COST TO ME. JEEP HAS REPLACED A FAULTY FUEL PUMP RELAY WITH EXACTLY THE SAME THING, A FAULTY FUEL PUMP RELAY, EXPOSING MOTORISTS TO EXTREME DANGER. IF YOU ARE DRIVING DOWN THE HIGHWAY, IN TRAFFIC AND YOU LOOSE STEERING AND BRAKING SERIOUS INJURY OR DEATH COULD BE INVOLVED. JEEP KNEW WHAT IT WAS DOING IN REPLACING A FAULTY PART WITH EXACTLY THE SAME FAULTY PART IN THE RECALL.

I DRIVING GETTING READY TO TURN THE CORNER AND MY JEEP JUST DIES . THE RADIO AND EVERYTHING STAYS ON BUT I LESS POWER STEERING AND BRAKES ARE HARD TO PUSH AND NO GAS. IF I PUT IT IN PARK AND TRY TO RESTART IT'S DOES START WITHOUT A PROBLEM .. IT HAS DONE THIS A COUPLES TIMES BEFORE.. THERE WAS A TIME A COUPLE MONTHS AGO WHEN I WAS SITTING AT A STOP LIGHT WENT TO GO AND COULDN'T .. AND THEN ONE OTHER TIME 2 WEEKS AGO ALSO TRYING TO TURN A CORNER (IT'S ALL AT RANDOM WHEN IT HAPPENS NO WARNING ) THERE ARE NO WARNING LIGHTS ON

MY 2001 JEEP GRAND CHEROKEE HAS A DEFECT ON CYLINDER# 2 APPARENTLY THERE WAS NO RECALL EVEN THOUGH IT IS A DEFECT. MY LIGHTS WOULD FLICKER IN DRIVE SITTING AT A RED LIGHT, STILL DOES, AND NOW THE ENGINE IS STARTING TO RUN ROUGH, AFTER MORE AND MORE RESEARCH COME TO FIND OUT THIS IS AN ISSUE WITH THESE JEEPS NEVER A RECALL BUT THERE WAS AN EXTENDED WARRANTY THAT WAS PUT OUT BY CHRYSLER 10 YRS OR 150,000 MILES. JUST FOUND THIS OUT A COUPLE OF DAYS AGO, I HAVE 152,000, SO THEY WOULD NOT HONOR THEIR WARRANTY. I HAVE DOCUMENTATION THAT CYLINDER 2 WAS AN ISSUE IN 2017 I HAVE DOCUMENTATION WHERE MY CAR WAS DIAGNOSED WHEN IT HAD 95,000 MILES AT THE TIME IT WAS WASN'T A DEALERSHIP SO THEY WOULDN'T ACCEPT IT. ITS GOING TO COST ME AROUND $4,000-$6,000 TO GET IT FIXED, NOT SURE WHY IT HAS TO BE DEALERSHIP DOCUMENTATION , I FEEL THAT CHRYSLER HAS BEEN HIDING THIS FROM CONSUMERS TO SAVE MONEY AND LET THE CONSUMER TAKE THE FALL FOR A DEFECT THAT THEY WERE AWARE OF. WHY CANT THIS BE RECALLED? REGARDLESS OF MILES, VERY DISGRUNTLED WITH CHRYSLER FOR PUTTING OUT PRODUCTS THAT HAVE ISSUES, I HAVE TAKEN MY JEEP TO EVERY RECALL IT HAS HAD AND ITS BEEN ABOUT 5 OF THEM. I LOVE THE JEEP BUT THE MECHANICAL AND ELECTRICAL OF JEEP HAS MANY ISSUES WOULD NOT RECOMMEND TO ANYONE. HOW MANY PEOPLE HAVE TO HAVE THESE ISSUES IN ORDER FOR IT TO BE RECALLED?

MY BATTERY LIGHT CAME ON SO I PULLED OVER AT AN ADVANCED AUTO AND HAD THE BATTERY CHECKED. THIS WAS ON MY WAY TO WORK. THEY TESTED MY BATTERY AND SAID THE BATTERY THAT I HAD JUST REPLACE 3 MONTHS EARLIER HAD A BAD CELL. HOW IS THAT POSSIBLE? I HAD IT REPLACED AND THEN TRIED TO START THE VEHICLE TO TEST THE ALTERNATOR. AT THAT POINT MY ALTERNATOR STARTED SMOKING AFTER THE VEHICLE STARTED. THEY SAID MY ALTERNATOR WASNT CHARGING ENOUGH AND IT NEEDED REPLACED. AT THIS POINT I HAD TO DISCONNECT MY BATTERY TO STOP THE ALTERNATOR FROM SMOKING. WHEN I DID THIS, MY BATTERY FELT UNUSUALLY HOT. GOT IT TESTED AND IT BLEW MY BATTERY. I REPLACED THE BATTERY AND THE ALTERNATOR AND THEN THE STARTER WAS NOT FUNCTIONING AT ALL. I REPLACED THE STARTER AND THERE WAS NO CHANGE. THE STARTER WAS NOT GETTING ANY POWER. AS IM READING THROUGH THE COMPLAINTS SECTION THE ONLY TWO THINGS IT COULD BE IT SEEMS IS THE TIPM OR THE PCM. THIS SEEMS LIKE IT SHOULD BE A MAJOR SAFETY CONCERN AND SHOULD BE LOOKED INTO BEFORE SOMEONE GETS HURT. MAYBE COULD BE A CLASS ACTION LAWSUIT ON JEEP AS IT SHOULD STAND BEHIND ITS PRODUCT.

CONTINUING MY LAST COMPLAINT - I GO TO JEEP TO FIX MY BLUETOOTH THEY TELL ME ITS $135 (WHICH WAS NEVER MENTIONED ON THE PHONE TO ME AS I CALLED TO MAKE AN APPOINTMENT.) I TOLD THEM I DONT HAVE THAT RIGHT NOW. THEY INSISTED I HAD TO GET MY CAR FIXED FOR THE SUN VISOR RECALL WHICH I HAVEN'T DONE SO THEY TELL ME IT'LL TAKE 2.5 HOURS . I SHOULD LEAVE AND COME BACK SO THEY MAKE ME GET A RIDE WITH A RANDOM DRIVER WHO WORKS FOR THEM TO TAKE ME SOMEWHERE AND COME BACK WHEN FINISHED JUST FOR THEM TO REACH BACK OUT TO ME WITHIN 20 MINUTES AND TELL ME THEY HAD NO PARTS THEY HAD TO ORDER IT. WHICH PISSED ME OFF BECAUSE THAT WASTED MY TIME MONEY AND ENERGY WHEN THEY SHOULD HAVE CHECKED TO SEE IF THE PART WAS THERE BEFORE I LEFT THE DEALERSHIP. NOW WHO KNOWS WHEN I'LL HAVE THE TIME TO GET THIS RECALL DONE. THIS RECALL HAS BEEN SINCE 2015 WHEN I BOUGHT THE VEHICLE AND THEY ONLY MENTIONED ONE RECALL TO ME SINCE I'VE HAD THE CAR WHICH HAD SOMETHING TO DO WITH THE BREAKS. JEEP DEALERSHIPS NEED TO LEARN HOW TO COMMUNICATE BETTER WITH BETTER SERVICE GOING BACK TO MY LUG NUTS THEY SAID THEY HAD NO CLUE WHAT I WAS TALKING ABOUT!

THE LUG NUTS ON THE VEHICLE WERE SWOLLEN AND APPARENTLY IT'S A KNOWN ISSUE WITH JEEP I HAD TO PAY MONEY OUT MY OWN POCKET TO BUY NEW LUG NUTS TO ROTATE MY TIRES WHICH COST OVER $200 AND WHEN I CONTACTED JEEP VIA EMAIL THEY SAID THEY WERE GOING TO DIAGNOSE THE PROBLEM AND REACH BACK TO ME IT'S BEEN OVER A YEAR NOW AND HAVENT HEARD FROM THEM I CONTACTED THEM 3 MORE TIMES AND NO RESPONSE. NOW I HAVE AN ISSUE WITH MY BLUETOOTH BEING CONNECTED TO MY PHONE IT KEEPS KICKING MY PHONE OUT I DID A RESET AND HASN'T WORKED AND JEEP DEALERSHIP IS TELLING ME ITS $135 TO FIX WHICH I REFUSE IF THERE IS A KNOWN PROBLEM WITH JEEP AND THE RADIOS THAT SHOULD BE ON RECALL AS WELL. I HAVE TO RE-PAIR MY PHONE EVERYTIME I GET BACK INTO MY CAR. THE BLUETOOTH HASN'T BEEN WORKING SINCE MAY 2019 AND MY LUG NUTS HAD TO BE REPLACED LAST YEAR AUGUST 2018. I BOUGHT THIS CAR IN 2015 AND THE DEALERSHIP TOLD ME I HAD 5 YEAR WARRANTY COME TO FIND OUT I HAD ONE YEAR REMAINING BECAUSE IT STARTED IN 2011 WHEN THE CAR WAS MADE. CUSTOMER SERVICE SUCKS MORE AND MORE WITH THESE DEALERSHIPS NOT KNOWING A THING ! THEY JUST TELL ME THEY DONT KNO ANYTHING ABOUT THIS OR THAT THAT I COMPLAIN ABOUT. RIDICULOUS