2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S FIANCE WAS DRIVING APPROXIMATELY 30-40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE OR SHIFT THE GEAR SELECTOR INTO NEUTRAL OR PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY WAS OVERCHARGED BY A DEFECTIVE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. CHRYSLER DODGE JEEP RAM FIAT OF SOUTH SAVANNAH (LOCATED AT 8701 ABERCORN ST, SAVANNAH, GA 31406, (912) 925-0400) AND THE MANUFACTURER WERE CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,920.

COMPLETE SHUT DOWN: DOORS LOCKED, ALL ELECTRICAL LIGHTS FLASHING, NO STEERING, OR BRAKING, NO WARNING . BATTERY LIGHT CAME ONE THAN THE SYSTEM STARTED SHUTTING DOWN, WHILE I WAS DRIVING TRYING TO ENTER I-25 FROM THE FEEDER ROAD IN WALSENBURG, CO. HAD THE JEEP TOWED TO TOYOTA DEALER IN TRINIDAD CO WHO STATED THE ALTERNATOR HAD GONE BAD, CAUSING THE COMPLETE SHUT DOWN AS WELL AS FRYING COMPONENTS IN THE ELECTRICAL SYSTEM. AT THIS POINT IT IS COSTING $800.00 PLUS THE OTHER COMPONENTS. THIS IS THE SAME SYSTEMS THAT IS IN THE CHRYSLER RECALL P60/NHTSA 14V-634 . I WANT TO KNOW IF MY JEEP IS COVERED UNDER THIS RECALL.

CAR HAS ISSUE STARTING JUST KEEPS TURNING OVER, ALSO ACTS LIKE IT WANTS TO STALL OUT WHILE DRIVING.

STALLS AT NORMAL OPERATING SPEEDS WITHOUT WARNING. VERY DANGEROUS! HAS HAPPEND MULTIPLE TIMES!!!

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING AND ATTEMPTING TO MAKE A TURN, THE ENGINE COMPLETELY FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ORR CHRYSLER JEEP DODGE RAM (900 TRUMAN BAKER DR, SEARCY, AR 72143, (501) 279-3311) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AT THE SAME INTERSECTION. THE DEALER WAS CONTACTED AGAIN AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER, INCLUDING THE KEY FOB, POWER DOORS AND LOCKS, AND WINDOWS. THE VEHICLE WAS DRIVEN TO NORTHSIDE CHRYSLER JEEP (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651(304) 712-2063) WHERE THE MECHANICS STATED THAT THEY WOULD NOT SERVICE THE VEHICLE. THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,009.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AUTOCENTRO CHRYSLER JEEP DODGE (BARRIO BAIROA, INDUSTRIAL PARK, KM 3.2, CAGUAS, PR 00725) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

BATTERY LIGHT ON FOR A FEW SECONDS AND SYSTEM STOP WORKING FEW MINUTES LATER AND BATTERY LOST IT CHARGE COMPLETELY AND WILL NOT HOLD ENERGY. BAD ALTERNATOR, CAN NOT MOVE VEHICLE. WAITING TO BE FIX.

MY VEHICLE IS NOW REGULARLY (AT LEAST ONCE A WEEK AND AT RANDOM) STALLING WHILE IN MOTION WHEN I BEGIN TO BRAKE AT ANY GIVEN SPEED. IT CUTS OFF IN MOTION AND LOSES ALL POWER STEERING; I LITERALLY HAVE TO MUSCLE THE CAR OFF THE ROAD (ALMOST CAUSED MULTIPLE ACCIDENTS) AND HAVE TO RESTART IT. I HAVE NOW BEEN EXPERIENCING THIS PROBLEM FOR OVER A YEAR. THERE WAS A PRIOR RECALL FOR A FUEL PUMP RELAY WHERE RANDOM STALLING CAN OCCUR BUT THAT RECALL PART HAS ALREADY BEEN INSTALLED. I HAVE TAKEN TO CERTIFIED JEEP DEALERSHIP WHO HAS SAID THERE IS NOTHING THAT CAN BE DONE SINCE THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I JUST CONTACTED THE JEEP CORPORATE OFFICE AS A LAST RESORT AND THEY ALSO SAID THEY CAN DO NOTHING TO HELP OR GIVE ME ANY ADVICE ON HOW TO CORRECT ISSUE (THANKS FOR YOUR CONCERN...); INSTEAD THEY GAVE ME A DISCLAIMER THAT THEY WOULD NOT BE RESPONSIBLE. I CANNOT BELIEVE THAT A COMPANY WOULD OPERATE LIKE THIS AND OFFER NO ASSISTANCE OR ADVICE WITH A VEHICLE THEY BUILT THAT IS CLEARLY MALFUNCTIONING AND POTENTIALLY CAUSING AN ACCIDENT AND/OR INJURY.

"TAKATA RECALL" A/A SYSTEM NEVER WORK PROPERLY, I AM A PERSON WHO DON'T LIKE TO USE IT WHERE EVER I DRIVE WITH THAT SYSTEM TURNED ON. JUST WHEN REALLY LOWER OR HIGHT TEMPERATURES ARE RUNNING (WINTER AND SUMMER), SO; BUT WHEN I TRIED TO USED IT HAD TO WAIT A LOT AND DIDN'T GET IT COMPLETELY OR PROPERLY JUST PARTIALY WORKED IN THE VEHICLE. THIS SUMMER TIRED OF THE SAME PROBLEM AND VISITED SOME TECH TO FIX IT THEY DID NOT WANT TO WORK ON THIS KIND OF ISSUE ANY MORE. HOPE YOU CAN HELP ME RECOMMEND SOME JEEP DEALER MAKE THE WORK AND GET WORKING SYSTEM PROPERLY WITH NOT CHARGE AS THOSE TECH SAID IT. THANKS