2011 JEEP GRAND CHEROKEE Complaints
View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JEEP GRAND CHEROKEE- LAKE BALBOA, CA
TWO ISSUES WITH THIS VEHICLE. FIRST, AT 99,000 THE CAMSHAFT BEGAN TO FAIL DUE TO EXCESSIVE WEAR. THE VEHICLE IS NOW BURNING AN EXCESSIVE AMOUNT OF OIL AND FUEL. I AM TOLD THAT THE ENGINE NEEDS TO BE REPLACED, BUT THE DEALERSHIP AND CHRYSLER REFUSE TO REPAIR/REPLACE UNDER WARRANTY. SECOND, THE VEHICLE CONSTANTLY STALLS WHILE DRIVING. THIS HAPPENS 1-2 TIMES PER MONTH, TYPICALLY WHEN BREAKING FOR A STOP, OR BREAKING TO MAKE A RIGHT HAND TURN. VERY DANGEROUS. DEALERSHIP WAS UNABLE TO IDENTIFY THE PROBLEM, BUT I SEE LITERALLY HUNDREDS OF COMPLAINTS FROM PEOPLE WHO HAVE THE SAME PROBLEM.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- PORT HURON, MI
LEFT HEAD BAD, CYLINDER #2 MISFIRE WITH PENTASTAR ENGINE. YOU HAVE HAD MULTIPLE REPORTS OF THIS PROBLEM IN WHICH CHRYSLER EXTENDED WARRANTY PLANS TO COVER THIS FAULTY ENGINE. MY JEEP WAS PURCHASE WITH A SALVAGE TITLE RELATED TO BODY WORK(ENGINE WAS NOT INVOLVED) WITH 43, 565 MILES. MY MILEAGE AT TIME OF LEFT HEAD DEFAULT 56, 567 MILES. I AM OUTRAGED!! MY FAMILY HAS BEEN TRUE ADVOCATES FOR THE JEEP PRODUCT FOR 20 YEARS, PURCHASING NINE JEEPS. I TRULY UNDERSTAND THAT THE WARRANTY FALLS OFF WITH A SALVAGE TITLE, I AM PLEADING FOR SOME REIMBURSEMENT FROM CHRYSLER KNOWING THAT THE PENTASTAR ENGINE IS FAULTY WITH LEFT HEAD. I HAD TO RENT A CAR FOR 10 DAYS IN ORDER FOR BLUEWATER CHRYSLER TO GET THE LEFT HEAD IN AND DO THE JOB. PARTS/INSTALLATION $1,893.05 WITH CAR RENTAL FROM ENTERPRISE $497.67 WITH A TOTAL OF $2,390.72. I HAVE RECORDS FROM THE INTERNET OF THE PENTASTAR ENGINE(FAULTY), RECORDS FROM BLUEWATER CHRYSLER. I WILL MAIL AT YOUR REQUEST. PLEASE BE ADVISED, I WILL TAKE THIS TO COURT. I WOULD APPRECIATE SOME FORM OF REIMBURSEMENT. THANK YOU, MRS. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- TULARE, CA
FUEL PUMP RELAY RECALL- I PURCHASED THE USED CAR IN MAY 2018, NOTHING ABOUT THE RECALLS WAS DISCLOSE. RECENTLY THE CAR HAS BEEN SHUT DOWN OR RUMBLING AS I'M DRIVING. THANKFULLY I'M DRIVING IN THE CITY AND I CAN PULL TO THE SIDE. EVERY TIME I SHAKE THE FUEL PUMP RELAY 'REPAIR' IT STARTS UP STRONG AGAIN. I TRIED TAKING INTO THE DEALERSHIP WHERE IT WAS FIXED BUT THEY SAID THEY CAN'T DO ANYTHING CAUSE THEY ALREADY FIX THE PROBLEM. THE PROBLEM WASN'T FIXED. IT WAS CHEAPLY FIXED.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- COOPERSVILLE, MI
2011 JEEP GRAND CHEROKEE SHUTS OFF WHILE DRIVING. POWER STEERING, ENGINE CONTROL AND BRAKING ALL BECOME DIFFICULT TO USE. HAPPENING WHILE TURNING CAUSES THE VEHICLE TO VEER INTO THE GUARD RAILS, IF THEY ARE PRESENT, OR ONCOMING TRAFFIC, IF TURNING AWAY FROM TRAFFIC IS TOO DIFFICULT. LUCKILY, IN THE MULTIPLE TIMES THIS HAPPENED, I WAS TURNING RIGHT, EITHER ONTO THE HIGHWAY ONRAMP OR INTO A GAS STATION. THE TIMES INTO THE GAS STATION, SENT ME OVER THE CURB AND GRASS, BARELY MISSING THE PUMPS. THE VEHICLE SHOWS NO SIGNS OF AN ERROR ON THE DASH. ALL RADIO, LIGHTS AND GAUGES WORK FINE. ONCE YOU ARE ABLE TO STOP THE VEHICLE, IT MUST BE PUT INTO PARK AND THE PUSH BUTTON START RE-IGNITED. IT TERRIFIED MY FAMILY.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- EAST BERLIN, PA
2011 JEEP GRAND CHEROKEE LAREDO. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS DONE RELATED TO SAFETY RECALLS. *LD THE CONSUMER REFERENCED SAFETY RECALL P60/ NHTSA 14V-634 AS THE CAUSE OF THE VEHICLE'S FAILURE. THE DEALER DECLINED TO REIMBURSE THE CONSUMER FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. *JS
Source: CONSUMER LETTER -
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2011 JEEP GRAND CHEROKEE- BRISTOW, VA
2011 GRAND CHEROKEE OVERLAND 5.7 V8 APPROX 124000 MILES STALLED WHEN TURNING LEFT THROUGH INTERSECTION SLOWING FROM 50 TO 25 MPH. STEERING AND BRAKES FAILED. ALL RECALLS HAVE BEEN PERFORMED. THIS WAS SUPPOSEDLY FIXED WITH P54 (FUEL PUMP RELAY). FORTUNATELY I WAS NOT TOWING MY BOAT. THIS ISSUE SEEMS TO HAVE SPANNED MANY YEARS AND IS EXTREMELY DANGEROUS.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- LENA, IL
TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE HAD A TIRE BLOW OUT, CRASHED INTO THE FRONT DRIVER'S SIDE WHEEL OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE CHEST, BACK, AND LEFT ARM. MEDICAL ATTENTION WAS RECEIVED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND THE POLICE HAD IT TOWED TO AN UNKNOWN TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 50,100. *DT*JB *TT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- OGDENSBURG, NY
TRANSMISSION LOCKED UP WITH NO WARNING. WHEN BROUGHT TO DEALER HE ADVISED ME IT WOULD HAVE TO GO TO AAMCO TRANSMISSION FOR THE PROPER DIAGNOSIS AND HAVE IT FIXED
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- COVERT, MI
WHILE DRIVING AND DECELERATION THE JEEP SHUTS OFF. NO LIGHTS COME ON INDICATING THAT THE VEHICLE IS NO LONGER RUNNING. THE FIRST CLUE IS LOSS OF POWER STEERING AND BRAKES. THIS ALWAYS HAPPENS WITHIN THE FIRST COUPLE MILES OF DRIVING. THE JEEP STARTS RIGHT BACK UP AND THEN 99% OF THE TIME WON'T STALL AGAIN FOR A COUPLE DAYS. THIS IS GETTING MORE FREQUENT.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- CHICAGO, IL
IT HAS NOW HAPPENED SEVERAL TIMES IN WHICH I'M DRIVING AND THE JEEP SUDDENLY LOSES ALL ENGINE POWER, BRAKING AND POWER STEERING. THIS HAPPENS ON THE HIGHWAY. THERE ARE NEVER ANY WARNING LIGHTS OR SOUNDS TO SIGNAL THIS IS ABOUT TO TAKE PLACE. THIS LAST TIME IT ALMOST MADE ME CAUSE AN ACCIDENT.
Source: NHTSA WEB SITE