2015 JEEP GRAND CHEROKEE Complaints

Every so often water leaks in behind the control panel on roof and drips on my radio when at a slant .thinking its the seal around the sliding window.

The license plate LED lights went out. Pulled over by trooper to get them replaced, as they are a safety concern for troopers to identify the license plate number. After a few trips to a couple auto parts store, I learned that none of them carry lights. One of the parts stores representative said I would need to get in touch with Jeep. Jeep confirmed, that they need to replace the wiring harness and lights for this model year which is 2015. I looked online and it seems to affect model years 2014-2019. Jeep wants to charge nearly 200.00 to fix the issue. If the lights are required for safety concerns and help with backup camera to make it more visible in the dark, then this should be a concern to owners of Jeep Grand Cherokee model. There are no warning lights to let you know the lights are out until you get pulled over and ticketed by the police or you go to get the vehicle inspected and told you need a costly repair. If Jeep knows about this defect, they should be doing a recall for the issue.

Both passenger and driver side seatbelt guide cracked and made seatbelt inoperable. Unable to retract seatbelt freely.

Driver side head rest broke free while driving down the road and hit me in the back of the head. No collision. No wreck. Did not activate properly, plastic holding the system together broke apart.

While driving under ideal conditions on a 4-lane divided Texas state highway, the "active head restraint" in the passenger seat of my 2015 Jeep Grand Cherokee deployed without warning. Nothing happened that should have activated the restraint. I was driving in a dead straight line, with no other traffic in the area. The road was smooth, without any bumps or potholes. The restraint deployed with explosive force, slamming into the side and back of my wife's head. She described the feeling like being sucker punch from behind by a boxing glove or padded baseball bat. She has since experienced persistent headaches, along with muscle a joint pain consistent with a mild concussion and whiplash. Had it been my head restraint that deployed, the force of the blow could have easily caused me to loose temporary control of the vehicle and drive off the road. A short internet search has revealed this to be a persistent issue with Jeep and Dodge vehicles, that has been traced to a defective part in the active headrest. This should have lead to a recall to replace a potentially life threatening vehicle flaw.

My seatbelts won't retract due to cracked plastic on the D ring. Dealer says this is a known issue but it's been since November and they say it's on backorder.

Without warning the vehicle will not start, and displays that the TPMS system needs service, and that a rear turn signal light is out. The engine will attempt to turn over but will not start the vehicle. This has happened multiple times under 90,000 miles. On more than one occasion, after about a day of not starting, the vehicle will start again, after no fix action was taken.

The front passenger seat belt malfunctioned; it does not retract and is stuck in one set position that can not be used by a passenger. Not having a working seatbelt in the front passenger seat is a significant risk to anyone that is a passenger in the front passenger seat. This problem has been inspected and confirmed by the dealer (North Olmsted Chrysler, Jeep, Dodge, Ram located in North Olmsted Ohio), but not by the manufacturer, police, insurance representatives or others. No warning lamps, messages or other symptoms of the problem prior to the failure. After the dealer inspected the seat belt, they confirmed the seat belt is covered under an "extended warranty", which may suggest this is a well known problem with the vehicle. This inspection by the dealer was completed on November 24, 2021 and the seat belt still has not been fixed by the dealer. It has been nearly three months that I have not had a working seatbelt in my vehicle due to the dealers inability to fix the problem, and luckily no one has been seriously injured or killed in that time.

The want retracted . It ‘s in a lock position want go in and want come out on passager side.

The hydraulic lifter is failing causing the cam shaft to fail and need to be replaced. This is making a ticking noise and will only get worse. Chrysler knows this issue exists in the 3.6L pentastar V6 engines but will not recall and fix it.