2011 JEEP GRAND CHEROKEE Complaints

View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP GRAND CHEROKEE
    - MONT VERNON, NH

    P54 / NHTSA 14V-530 WAS ADDRESSED BACK IN 2014 HOWEVER I STILL EXPERIENCE INTERMITTENT STALLING DURING START UP OR BRAKING. ISSUE TYPICALLY HAPPENS IN COLDER WEATHER. DEALER SAYS NOTHING IS WRONG BUT SYMPTOMS ARE IDENTICAL TO ISSUES LISTED IN P54 / NHTSA 14V-530.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - FORT BLACK MORE, VA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS PASSING ANOTHER VEHICLE AT 70 MPH, THE VEHICLE BEGAN TO TREMBLE AND THE ENGINE LOST POWER. ON ANOTHER OCCASION, THE VEHICLE DECELERATED AND ACCELERATED ON ITS OWN IN TRAFFIC. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW MULTI-DISPLACEMENT SYSTEM, LIFTERS, AND CYLINDERS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED; HOWEVER, A PARTS SPECIALIST WAS NOT AVAILABLE TO RESPOND. THE FAILURE MILEAGE WAS 100,005.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - CUDAHY, WI

    FAULTY HEADLIGHTS WHILE DRIVING ON THE FREEWAY AT NIGHT TIME THE HEADLIGHTS COMPLETELY FAILED CAUSING A VERY DANGEROUS SITUATION ALMOST CAUSING AN ACCIDENT. I HAVE HAD TO REPLACE THESE HEADLIGHTS 8 MONTHS AGO NOW THIS.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SHAFTSBURY, VT

    I HAVE A 5.7 HEMI IN MY JEEP. THE VEHICLE STALLS WHEN SLOWING DOWN, AND MAKING A RIGHT HAND TURN OFF OF A HIGHWAY. THIS HAS HAPPENED 8 TIMES IN THE 2 YEARS THAT I HAVE OWNED THE CAR. IT HAPPENED ONCE WHEN I WAS SLOWING DOWN FOR A SPEED ZONE ON A STRAIGHT ROAD. THE VEHICLE GIVES NO WARNING THAT IT IS GOING TO SHUT DOWN. OUR LOCAL JEEP DEALER DID SOME DIAGNOSTICS, BUT FOUND NOTHING. FROM WHAT I HAVE READ IT SEEMS TO HAPPEN TO THE 5.7 ENGINES. I DON'T LIKE DRIVING THE CAR WITH ANYONE IN IT FOR FEAR OF GETTING REAR ENDED IF IT STALLS, AND PEOPLE ARE BEHIND ME.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - FORT BLACKMORE, VA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING OVER 70 MPH, THE VEHICLE HESITATED AND LOST POWER. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE MISFIRED AND THE CYLINDER NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58148205. THE FAILURE MILEAGE WAS 104,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - SALEM, VA

    MY DASHBOARD BUBBLED UP ON PASSENGER SIDE, FAKE WOOD TRIM UNDER DASH FELL OFF, ALTERNATOR FAILED FRIED BATTERY AND COMPUTER, QUADRA2 SUSPENSION FAILING , THIS ALL AT 82000 MILES AND AFTER MULTIPLE RECALLS. I PAID $40 K .IM AT SHOP NOW WITH SUSPENSION 24 HRS AFTER PAYING 1200. & JEEP IN SHOP 8 DAYS. THE ALTERNATOR FAILED A WK BEFORE 3.4.2019. DASHBOARD AND TRIM OCCURRED AFTER WARRANTY EXPIRED

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - BOONE, NC

    THE VEHICLE WAS CRUISING ON THE HIGHWAY THE ENGINE SUDDENLY STOPS.,VEHICLE COASTS TO A STOP. AFTER A 15 MINUTE WAIT, THE ENGINE STARTS AGAIN.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - REVERE, MA

    ALL LIGHTS BEGAN RANDOMLY FLASHING, WIPERS WENT ON AT VARYING SPEEDS, POWER SEATS WERE MOVING, TRANSMISSION WAS SHIFTING GEARS INAPPROPRIATELY. WHEN THIS STARTED I WAS ABOUT 3 MILES FROM HOME. THE VEHICLE STALLED THREE TIMES AND WAS HARDER TO START AFTER EACH STALL. UPON ARRIVING HOME AND SHUTTING THE ENGINE OFF, THE LIGHTS CONTINUED TO FLASH UNTIL THE BATTERY DIED. FORTUNATELY, I WAS NOT ON A BUSY HIGHWAY WHEN THIS OCCURRED. THIS HAS BEEN HAPPENING FOR THR PAST WEEK NOW I CALLED THE DEALERSHIP THEY KEEP TELLING ME THAT ARE BACKUP FOR THIS WEEK. AND NOW TODAY MY JEEP WONT EVEN TURN ON WITH A JUMPER CABLES, I CALLED THE DEALERSHIP THEY FINALLY SAID THAT THEY ARE SENDING A TOW TRUCK TO MY HOUSE.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - NAHANT, MA

    WHEN I START MY JEEP IT TURNS OVER THEN IMMEDIATELY STALLS OUT . THIS HAPPENS EVERY SINGLE TIME I START MY JEEP. THAT IS SEVERAL TIMES A DAY . I BELIEVE IT IS THE TIPM. HAS BEEN GOING ON FOR MONTHS I CALLED UP THE JEEP DEALERSHIP AND THEY SAID THERE WAS NO RECALL ON IT.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - ROSEVILLE, MI

    STOP AT A GAS STATION WENT TO START VEHICLE WOULD NOT START MADE SOME CLICKING NOISES OPEN THE HOOD SMOKE COMING FROM THE ALTERNATOR ,ALTERNATOR WAS EXTREMELY HOT HAD VEHICLE TOWED COME TO FIND OUT ALTERNATOR WENT TO GROUND BURNED UP THE COMPUTER IN THE VEHICLE. WAS TOLD 2011 MODELS HAVE BEEN RECALLED FOR ALTERNATORS DOING THIS VERY THING, DEALER TOLD ME THERE WAS NO RECALL ON MY VEHICLE FOR THE ALTERNATOR BUT OTHER 2011'S HAVE BEEN RECALLED FOR THE ALTERNATOR. MY MECHANIC SAID THE VEHICLE COULD'VE STARTED ON FIRE FROM IT GOING TO GROUND THE WAY IT DID. WAS AT THE GAS PUMP COULD'VE TURNED INTO A MAJOR ISSUE AT A GAS STATION. VEHICLE IS STILL AT THE SHOP HAVE IN THE COMPUTER REPLACED TODAY NO DOCUMENTATION ON IT YET

    Source: NHTSA WEB SITE