2015 JEEP GRAND CHEROKEE Complaints

While driving on the highway, the car suddenly started to generate a weird noise from the engine, and at the same time I was losing power, this was at 65mph. Now, the vehicle cannot go above 35mph without pushing down on the gas pedal. The RPM needle also doesn't move much. May be a Crankshaft Position Sensor issue as with the 3.0L engines.

On Nov 18,2021 I took my car in for recall issues that had to be fixed. I had never had this issues until I fixed the day I took my car in. On Dec 23,2021 I was leaving town for the holidays when all of a sudden my car stopped and it would run I was on the freeway by the way! Cars were going next to at about 60-70mph thankfully I was able to get out the freeway on to the ramp. When I shifted my car in park it started walking forward..!! This was a recall supposedly the dealership fixed. This became a danger hazard for me and mg family. The tow truck picked it up and we dropped it off at the dealership. They said it was just the radiator, the bumper and this other thing. But now it left the repair shop and they are telling me my transmission is bad it’s no longer working and I need to buy and put a new one in. This is horrible. It makes me think about buying another jeep. Me and my family could have gotten seriously injured!

In December 2021, the B-pillar mounted D-ring cracked in my 2015 Jeep Grand Cherokee causing the passenger seat belt to not retract. The cracked D-ring prevented the proper retraction of the seat belt so that it would not fit snugly and securely around the passenger. Research showed that NHTSA initiated a Preliminary Evaluation about such occurrences in the 2013-2015 Jeep Grand Cherokees with Fiat Chrysler Automobile US LLC in September 2019. I have ordered a part from the Jeep dealership and am awaiting its arrival so that the dealership can perform the necessary repair.

Was driving down the road it was raining no other vehicles around BRAKING! came on the screen and the brakes were applied without me doing it. The second time it happened brakes locked up on interstate for a couple seconds then back to normal. If anyone would have been behind us we would have been rear ended. It happened 2 times within an hour. I will be getting it looked at by the dealership as soon as I can.

While in Starbucks drive through, my vehicle suddenly accelerated and hit the vehicle in front of me.

The oil cooler/ oil filter housing cracked. My 2015 Jeep only has 49,000 miles on it. This is a huge safety problem. The oil leaked all over the transmission case and the exhaust. It was smoking really bad, this is a fire hazard!!! I found out that there has been many complaints on this issue and should be recalled for safety. The dealership told me to have it towed in because you can not drive it because it can catch on fire. Not good, someone can really get hurt!!! Recall this product.

The active head restraint system of the headrest deployed randomly while traveling down the road causing distraction and near accident. The driver of the vehicle was struck in the head but no injuries apparent. This happened to the drivers side head rest while traveling down the interstate at 80 mph.

None of the air bags deployed after running of the road and hitting a tree causing inuries to the driver (broken ribs, compressed lung, fractured vertebrae, extreme bruising on right side). Insurance company is currently working a claim to total the vehicle. There has been no inspection of the vehicle or problem duplicated. If there was a passenger in the front passenger seat they would have been killed. No warning lamps or indications the air bags would not work.

My shifter has been having issues with shifting the gear into the right position. For example, numerous times I would put the vehicle in park (by pressing on the break and moving it all the way forward) & it would get stuck in reverse and go backwards. This happened more times than I can count and that is a major safety issue that can cause an accident. I did my research and found that there has been recalls made for the same thing that I am claiming as well as several complaints. I’m currently at planet dodge servicing my shifter and it’s a thousand dollars out of my pocket which isn’t fair since this clearly seems to be an issue with the vehicle. I also submitted a case with Jeep customer care.

2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it startled her) and caused a crash? What if she was on the highway?? What if the vehicle started on fire?? The vehicle is currently at the dealership and being inspected. There were no warning lamps or other symptoms.