2015 JEEP GRAND CHEROKEE Complaints

The oil cooler failed with no warning, no check engine indication. All indicators returned normal readings. Without a warning you continue to drive while your oil levels are falling. All of your oil goes into your cooling system. The chances are very high that you will have your engine seize. At a minimum the failure causes major repair issues, if it can be repaired at all. One of the more troubling out come of the failure, the oil will eventually over flow the coolant reservoir into the engine compartment. The oil is everywhere in the engine compartment. This alone would present a number of safety issues. My car is currently at the dealer, I was quoted $8,600 to repair and replace all affected parts. My research has turn up a number of jeep, chrsyler and ram truck owners are or have experienced this failure.

My wife was driving her vehicle on the highway at 60 mph and heard a loud pop in her vehicle and came to realize the back portion of her panoramic sunroof spontaneously exploded. She did not have her sunroof open at the time and the roof shade was closed thank God. There were no other cars around her when it happened and nothing that could have fallen on her sunroof due to her driving on an open highway. If her shade was open, it could've have been very dangerous if there were people in the back seat and getting hit with glass falling on them. Plus the initial shock and noise could've have made her get in an accident causing harm to others or herself.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 25 MPH, the driver’s side active headrest deployed without warning. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and suggested that the failure be taken to the dealer. The failure mileage was approximately 94,500.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while getting a routine oil change shortly after, the warning light for a throttle box illuminated. The contact stated that in the past after getting the same oil change, the warning light for the tire pressure sensor light was illuminated. The contact took the vehicle to the dealer who determined no failure indicated for the tires. The contact stated that every time they brought the vehicle in for inspection no failure was indicated despite the contact filling the tires with air. The contact stated that while driving on the freeway when they were attempting to drive the speed limit of 65 mph their vehicle could not accelerate beyond being between 45-50 mph. The contact was able to pull off the ramp where the vehicle eventually came to a seize. The vehicle began to smoke on the front end. The vehicle never turned into a full-blown fire however it did remain extremely overheated for a total of about 2 days. There were no injuries or medical attention needed. There was no police report. The vehicle was towed to the dealer. The vehicle was diagnosed that the head gasket had blown and the engine had melted. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-699. CONSUMER STATED THAT PARTS ARE UNAVAILABLE TO PERFORM SAFETY RECALL.

On August 26, 2021, the front passenger seat headrest deployed the head restraint position and will not reset to original position.

The headrest on passenger seat exploded causing concussion, neck and shoulder injury. I am not sure what to do moving forward. am afraid that the driver headrest will explode as well. Really need guidance.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that she heard a loud vibrating noise coming from the engine compartment while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the camshaft arms and gaskets replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 75,000. Consumer was informed by the mechanic 3.6 liter engine in this vehicle is experiencing a common problem in this make /model.

Passenger side active headrest separated shooting forward while the vehicle was parked in the driveway.

The head rest on the passenger seat blew apart and will not go back together. If someone would have been sitting there it would have hurt.