2011 JEEP GRAND CHEROKEE Complaints

View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP GRAND CHEROKEE
    - SNOHOMISH, WA

    WHILE DECELERATING IN A RIGHT TURN THE ENGINE QUIT. IT STARTED RIGHT UP AFTERWARDS.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - RICHMOND, KY

    LEATHER DASH ON VEHICLE IS SEPARATING AND BUBBLING IN AREAS THAT COVER THE PASSENGER AIRBAG. AND DEFORMING DEFROST VENTS, CAUSING AIR TO DEFLECT FROM WINDOW DURING DEFROST MODE. UNKNOWN TIME DASH STARTED BUBBLING AS I AM THE SECOND OWNER, BUT IT HAS GOTTEN WORSE IN THE LAST 3 MONTHS. CONCERNED DASH WILL NOT ALLOW PASSENGER AIRBAG TO WORK CORRECTLY. VEHICLE CURRENTLY HAS 79,000 MILES

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - MARRERO, LA

    THIS IS THE WORSE VEHICLE I HAVE EVER BOUGHT! NEVER AGAIN! I BEEN STRANDED SEVERAL TIMES. AS SOON AS I GET A JUMP AND BRING IT TO HAVE IT CHECKED THE MECHANIC STATES NOTHING IS WRONG WITH THE ALTERNATOR OR THE BATTERY. NO CODES POP UP AS ANYTHING IS WRONG. I'VE BEEN IN A LIFE THREATENING SITUATION WHERE MY CAR STALLED WHILE I WAS DRIVING ON A MAIN ROAD. THE ONLY WAY I COULD GET THE CAR TO WORK WAS TO TURN IT OFF AND START IT AGAIN. THEN IT WAS FINE. I CALLED THE DEALERSHIP AND THEY SAID THEY HAVEN'T HEARD OF ANYTHING AS FAR AS RECALLS. THAT HAS HAPPENED AT LEAST 3 TIMES. ANOTHER PROBLEM THAT I HAVE EXPERIENCED WAS THE CAR ACCELERATING ON ITS ON. I CALLED THE DEALERSHIP AND THEY WERE NOT CONCERNED. AND ANOTHER PROBLEM IS MY PASSENGER SIDE WINDOW ALL OF A SUDDEN WOULD GET STUCK. IVE HAD PROBLEMS FROM DAY ONE AND THE DEALERSHIP ACTS LIKE IT IS NO CONCERN. AS I READ MAJORITY OF COMPLAIN IS FALLING TO ELECTRICAL PROBLEMS, ESPECIALLY WITH THE TIPM BUT NOTHING IS GETTING DONE ABOUT IT. I CONSTANTLY CHECK THIS SITE TO SEE IF THE GOVERNMENT IS GOING TO PROTECT THE CONSUMERS BY FORCING MORE RECALLS ON ELECTRICAL OR TIPM BOARDS, BUT THEY ARE NOT DOING ANYTHING ABOUT IT. WHAT IS IT GOING TO TAKE, MANY LIVES TAKEN AWAY OVER IT????

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - LANCASTER, NY

    WHEN DRIVING MY 2011 JEEP GRAND CHEROKEE IT WILL RANDOMLY STALL WHILE ENTERING A TURN OR STARTING TO BRAKE AND IT WILL COMPLETELY LOOSE POWER STEERING AND SHUT OFF. I HAVE ALMOST HIT A GUARD RAIL A COUPLE TIMES AND ALMOST GOT REAR-ENDED BY A SEMI TRUCK BECAUSE IT WOULDN'T START RIGHT BACK UP. I HAVE BROUGHT THIS TO THE DEALERSHIP SEVERAL TIMES AND IT STILL KEEPS HAPPENING AFTER THEY CLAIM THEY FIXED IT. THEY DON'T SEEM TO CONCERN WHILE I ALMOST HAVE BEEN INTO SEVERAL ACCIDENTS WHICH INCLUDED MY 18 MONTH OLD AND WIFE IN THE VEHICLE. I HAVE HAD THE VEHICLE FOR OVER 4 YEARS AND THIS HAS OCCURRED EVER SENSE I BOUGHT IT.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - OAK GROVE, LA

    THREE INSTANCES WHERE TWO STATIONARY AND ONE IN MOTION FULL ACCELERATION WITH OUT TOUCHING THE GAS PEDAL. THE DEALER TOLD ME THAT THERE WAS A TRANSMISSION FLUID LEAK. CAUSED MY TRANSMISSION OIL TO BURN WHICH LEAD TO A FAULTY TRANSMISSION. PCIM WAS FLASHED AND CAUSED TRANSMISSION TO DECELERATE AT 40MPH LOOSING ALL FUNCTION.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SPRING, TX

    THE LEATHER DASHBOARD HAS BEEN BUBBLING AND SEPARATING FROM THE SUBSTRATE THEREBY CAUSING THE DEFROST VENTS TO BE OBSTRUCTED AND NOT DEFROST WINDOW CORRECTLY. I HAVE HAD NO ACCCIDENT YET.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - VIDALIA, LA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 36 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. *TT*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - REDMOND, WA

    ENGINE TURNED OFF WHILE EXITING FREEWAY DECELERATING AND MAKING A SLIGHT RIGHT TURN. THE ONLY WAY TO RESTART IS TO PRESS ON BRAKE RETURN SHIFTER TO PARK AND RESTART ENGINE BY PUSHING START BUTTON. SCARY AND DANGEROUS SITUATION. ALSO AFFECTED STEERING AND BRAKES.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - ASTON, PA

    WHILE DRIVING THE VEHICLE SHUTS OFF COMPLETELY. TRY RESTARTING MAY TAKE SEVERAL ATTEMPTS. THERE IS NO RESPONSE FROM THE ENGINE IE: NOT TURNING OVER, STARTER NOT ENGAGING. ONCE IT STARTS IT DRIVES FINE UNTIL THE NEXT OCCURRENCE. THIS ALSO HAPPENS QUITE OFTEN WHEN FIRST TRYING TO START THE CAR AS WELL.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - BIG CLIFTY, KY

    IF I HIT A BUMP IN THE ROAD MY JEEP VIBRATES ALL OVER FOR SEVERAL SECONDS NEARLY EVERY TIME, AND ONCE I GET UP TO 60 MPH IT VIBRATES CONSTANTLY UNTIL I SLOW BACK DOWN. THIS IS A VERY SCARY FEELING, AND I HAVE DONE RESEARCH ON THIS ISSUE AND HAVE FOUND OUT THAT IT IS A VERY COMMON PROBLEM WITH ALL JEEPS AND IS ALSO KNOWN AS THE "DEATH WOBBLE". JEEP REALLY NEEDS TO ADDRESS THIS ISSUE, AND MAKE THE SAFETY OF THE VEHICLE BETTER.

    Source: NHTSA WEB SITE